I have been staying at this hotel for about three years. It is an older hotel, and in some ways shows in the structure. However, the staff and commensurate service delivered is like nothing I ever experienced.
There were some concerns I brought to the attention of management. Immediately, all was rectified to my satisfaction, indeed, I think simply because that is the trade mark of this hotel and not that I visit here frequently. Indeed, the Manager went out of his way to ensure I was having the best experience at his hotel by having his staff bring me a complementary wine.
Rosa at the Bar/Restaurant has been there for at least two+ years and it shows in the level of customer service delivered. Good ol' bar tender chat plus outstanding meals make me feel not quite but sorta like home. The folks know who pays their bills and they show it by how they treat you, like you are simply special. I continue to come back here because of the treatment they consistently insist on giving me as one of their customers.
Oh, too, the location is central to a lot of things Dublin and of course to the Bay area. Safe and secure, I even like to take a jog in the early morning without any concerns in the area vicinity of the hotel. I simply recommend for the quality delivered and experience you receive.
- Official Description (provided by the hotel):
- The Holiday Inn Dublin-Pleasanton, the most perfectly situated hotel in all of the Tri Valley. Our hotel is situated in Dublin, Ca. Off the I-580 and I-680 freeway exchange and within walking distance from the Dublin-Pleasanton BART station. ... more less
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- Also Known As:
- Holiday Inn Dublin Hotel Dublin
- Dublin Radisson Hotel
- Radisson Dublin