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Embassy Suites by Hilton Hotel Los Angeles-Downey
Ranked #1 of 8 Hotels in Downey
Canada
Level 5 Contributor
58 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Good stay”
Reviewed December 26, 2013

Arrived for a one night stay on Christmas Day, after our trip to Mexico, en route home.

As you can tell from the photos posted, the hotel looks like a palace from the outside. The inside is pretty standard Embassy Suites decor, but with a nice koi pond that enhances the ambiance.

Check-in was one of the most pleasant experiences I've had - Robert was a true professional, and clearly enjoys welcoming guests to the hotel.

The evening reception was good, with free drinks and a selection of popcorn, potato chips, pretzels, and tortilla chips served with salsa, hummus and a creamy white dip. Breakfast in the morning was complimentary with a good selection of hot and cold items.

Standard amenities in the room. We ordered room service, which arrived promptly and was delicious and good value for money. However, Internet was chargeable, unless you were a HHonors Gold or Diamond member.

Parking was free which was a plus. There is a shopping mall nearby, and a lot bog box retailers in the area including BestBuy, Ross Dress for Less, Marshalls etc. Overall, a good stay.

  • Stayed December 2013, traveled with family
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Helpful?
Thank SqTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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875 reviews from our community

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Rating summary
  • Location
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  • Value
  • Cleanliness
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Yucca Valley, California
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 20, 2013

The setting at the hotel is breathtaking. The atrium and waterfalls in the middle are above and beyond. The service is first class. Within walking distance to many amenities, food, shopping, and fun. I would definitely come and stay here again.

  • Stayed November 2013, traveled on business
    • Value
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Helpful?
Thank Cruiser817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yucca Valley
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 19, 2013

The Embassy Suites in Downey is a very very nice hotel located just outside of LA. The hotel entry is awesome and the Cocktail Reception is a nice feature. The inside pool is very nice and my kids love it.

  • Stayed December 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Greg2468YuccaValley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed December 13, 2013

When a hotel invites guests, they expect to be able to rest and sleep. The rock music coming from the hotel bar was loud, underscored by heavy drums and went until midnight despite calls to the front desk. Disappointed in the response.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level 5 Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed December 11, 2013

We had an excellent stay at the Embassy Suites in Downey. Great staff, super clean, good breakfast, free parking, comfortable bed, in-room frig and in-room coffeemaker. The shopping center, downtown and Downey City Hall are all within short walking distances. The hotel is surrounded by national and local restaurants so there are plenty of choices when it comes to places to eat. The room was the typical Embassy Suites two room configuration with all of the amenities. We had no problems during our stay and highly recommend this hotel. When in the area, we will stay here again in the future.

Room Tip: High floors for views of the surrounding area and the rear of the hotel is quiet.
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  • Stayed December 2013, traveled with family
    • Value
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Helpful?
Thank CA_Travel_Two
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 11, 2013

Can't beat the comp breakfast and evening managers receptions. Rooms are somewhat dated, but still an acceptable quality. Quiet hotel, only thing that surprised me was the $10/day fee to connect to internet. Complimentary in most hotels these days.

  • Stayed December 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank A4778VDbrianh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, United States
1 review
Reviewed December 9, 2013

Staff needs training in accomadations when customer 1. asks to be moved to different room for two reasons, one =fobia about lower floor and two-noise below in banquet room prevents comfortable stay with microphones, applauses and noise to put up with 2. night manager refused to accomadate by stating "all rooms are booked, it was a Monday night be real 3. room service, I made a simple request for service, they didn't even take the order, I called over an hour later, "oh someone forgot to write it down, (taht someone was the SAME PERSON who took the original order, had to cancel it as I was not in a migrain.

  • Stayed December 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyDowney, Front Office Manager at Embassy Suites by Hilton Hotel Los Angeles-Downey, responded to this review, January 8, 2014
Thank you for your candid review of your recent stay with our hotel. We are very sorry that the guestroom did not meet your expectations, since the comfort and safety of our guests is our highest priority. While we can’t meet room type requests every time, we have shared your comments with our front desk team so they are aware of the situation. We hope you’ll give us another try the next time your travels bring you to the area.
Cynthia Baker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Hotel Los Angeles-Downey

Property: Embassy Suites by Hilton Hotel Los Angeles-Downey
Address: 8425 Firestone Blvd, Downey, CA 90241-3843
Phone Number:
Location: United States > California > Downey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Downey
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles-Downey 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
Multi Million Dollar renovation completed in May 2015. New Lobby. New Atrium. New Restaurant. New Lounge. New Fitness & Business Center. A Brand New Embassy Suites in Downey! All-suite, full service Hotel, located in the heart of Los Angeles! With 4 freeways located within 2 miles of the Hotel, it's easy to get around town. We are only 14 miles from Anaheim, 14 miles from Downtown Los Angeles and 14 miles from Long Beach. Parking is complimentary. Your stay includes a full breakfast and nightly reception from 5:30-7:30pm daily All of our sleeping rooms consist of 2 room suites with your choice of one king or 2 queen beds. The parlor features a double size sofa bed. ... more   less 
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Also Known As:
Downey Embassy Suites
Embassy Suites Downey

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