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“Expensive. Weak service. No cell reception.”

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Country Inn & Suites By Carlson, Dixon, CA - UC Davis Area
Ranked #2 of 5 Hotels in Dixon
Certificate of Excellence
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Expensive. Weak service. No cell reception.”
Reviewed September 22, 2012

A basic motel charging for a higher end say. They price gouge and don't run their aaa discount when rooms are in demand. Go into Davis and stay at the Hallmark. There is no cell service so you can't make calls. Customer service is weak.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Winkydad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-cab75, Manager at Country Inn & Suites By Carlson, Dixon, CA - UC Davis Area, responded to this review, October 10, 2012
Dear Sir / Madam
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact us

Sincerely,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    135
    60
    21
    15
    7
See reviews for
99
46
17
55
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2012

Such a great place to stay Clean rooms and bathroom Friendly staffs A best place to relax Great place to stay, access to gas station, food, shopping and more within walking distance,Overal good safe place to stay.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rj650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle Area, WA
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 13, 2012

We were moving from that area up to Seattle and needed a place for a cpl nights that allowed pets. They were very helpful with the reservations and the place was clean (it was pretty much new at the time). The breakfast they put out wasn't 5 star, but it was better than nothing.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheRiley3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bells, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 12, 2012

We stayed at this hotel because we read the reviews and it seemed like a nice place ! We were there from out of state for a funeral. The rooms seemed nice at check in, although we did notice that they were scrubbing the carpet in the elevator and the hotel smelled like pine-sol.
Upon getting ready to check out, I looked across the room on the floor and there was a LARGE COCKROACH crawling across the floor ! We turned the ice bucket upside down over the roach so it wouldnt move any further.
We went to the front desk and told them of the roach in out room. The guy at the desk was sorry and assured me the manager would call me that day, of course the manager never called, so I called the hotel 3 days in a row and left messages for the manager to call me and he never did.
When we got back home I called Choice Hotels to make a complaint, and they gaave the manager 72 hours to contact me ! Needless to say, he again did not bother to contact me !
What makes me so mad is the fact that the manager just ignors me like I do not exist ! I have pictures of the room with the cockroach and the room number that I will br glad to post !!!!!!!!!!!

Room Tip: Do not stay there unless you like BUG SURPRISES !!!!!!!
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Stayed June 2012, traveled with family
Helpful?
2 Thank Debbee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antelope, California
Level 4 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 21, 2011

Great place to stay, access to gas station, food, shopping and more within walking distance. Great staff, clean place. I stay here about 2 times a month, its a good place. Breakfast is average to a bit above average for a Choice Hotel. Overal good safe place to stay.

Room Tip: All rooms are good
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GW1115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Florida, Florida
Level 5 Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 10, 2011

Clean and spacious. The beds are very comfy. We had a micro and refrigerator. We will continue to keep going back here. This is only a short trip from Davis, and it is so much more reasonable than the hotels there, so we will always stay there when visiting family in Davis. Also rather nice that it is close to a WalMart...so we can pick up things we forgot to pack.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ctbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2011

I recently helped arrange a memorial at the Veteran's cemetery in Dixon and we had everyone who was attending stay at the Comfort Suites.
The manager Raj and his staff were incredibly accommodating with everything we needed and helped with the whole event. We were able to arrange a group rate, rent their two conference rooms for our whole stay, order and coordinate catering with Raj and have everything go smoothly. Raj advised us on where to order our meals from, helped us set up, coordinate pickups, provided any utilities that the restaurants didn't and was incredibly helpful in general.
The rooms were very nice and spacious. We all had kings and the rooms had a slightly compartmentalized seating area that made them very comfortable.
We had a soon to be mother in our group and a family with an infant who were both very well taken care of; with Raj providing a full size travel crib for baby and an easily accessible lobby level room for the expecting family, that also welcomed their dog for the stay.
Over all it was a pleasure to stay here and we couldn't have found a more accommodating manager and team for the success of our event. Thank you Raj!

Stayed November 2011, traveled with family
Helpful?
1 Thank Hannah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Dixon, CA - UC Davis Area

Property: Country Inn & Suites By Carlson, Dixon, CA - UC Davis Area
Address: 155 Dorset Drive, Dixon, CA 95620 (Formerly Comfort Suites I-80 W. Of UCD)
Phone Number:
Location: United States > California > Dixon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Dixon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Dixon, CA - UC Davis Area 3*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to this all-suites Country Inn & Suites located between UC Davis and Vacaville. Guest will enjoy a free hot breakfast, outdoor pool, free WIFI, fitness center and a business center. ... more   less 
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