We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ayres Suites Diamond Bar
Ranked #1 of 3 Hotels in Diamond Bar
Certificate of Excellence
GreenLeadersGold level
Reviewed December 12, 2012

Here on business and love that the hotel is clean, spacious, nice from both outside and inside. There is a great breakfast, nice lobby with fireplace. Every person on the front desk was very helpful and the guest services team are sociable and friendly.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this reviewResponded December 28, 2012

Dear Jennifer R -

It was a pleasure having you as our guest. Thank you so much for taking the time to share your experience on TripAdvisor. I am thrilled you found the accommodations comfortable and the service welcoming and helpful all around. I will be sure to pass along your comments to the team. Thank you again and please keep us in mind the next time you are in the area.

Sincerely,

Beatriz Peon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (551)
Traveler rating
Traveler type
Time of year
Language
  • More languages

406 - 412 of 551 reviews

Reviewed December 10, 2012

Clean, spacious hotel, very nice from both outside and inside. Great breakfast, nice lobby with fireplace.

Room was decent in size and very well equipped.

Every person on the front desk was very helpful and was able to give us some hints about the city and what to visit.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Josef S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this reviewResponded December 21, 2012

Dear Josef S -

Thank you so much for choosing our hotel for your stay and for sharing your experience on TripAdvisor. We absolute love exceeding guest expectations and providing the best possible service. We greatly appreciate your recommendation and look forward to welcoming you again very soon.

Safe travels,

Beatriz Peon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2012

My wife and I spent two nights here while I was on business. This hotel is adjacent to the freeway (what hotel in LA isn't?) with very loud traffic. We asked for and received an upper floor (three story property) away from the freeway and never heard any sound, which was due, in part, to the double pane windows. The staff is friendly, the hotel clean, the decor could use an upgrade out of the 1990's sometime soon, but I didn't notice anything that needed repair. The amenities, bed, cleanliness of the room were all fine. The hotel includes a breakfast of juices, coffee, oatmeal, pancakes, eggs, sausage, cereals and eggs to order. Overall, a B on breakfast. The outdoor pool is really nice, albeit small. The only real ding on this property is the "cardio room". This consists of a treadmill, elliptical trainer, and recumbant bike in a small ex-storage room, equipped with a TV and a window. No weights, no room to do anything but use one of the three machines, and when two people are exercising, the room gets quite warm. I give the "cardio room" a D-, and as someone who usually uses a hotel's exercise equipment, this can be a deal breaker in the future.
There is also beer and wine with snacks set out around 5:00 to 7:00. It's not great, but I'm never one to turn down a beer or glass of wine, so it does make up for the cardio room, a little.
Aside from the lack of adequate exercise equipment, overall the hotel is above average and gets a solid B.

Room Tip: Ask for room away from freeway. Bring bathing suit, pool is nice.
See more room tips
  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mikeandcris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this reviewResponded December 20, 2012

Dear Mikeandcris -

Thank you so much for your candid review of our hotel. While I am pleased you found the service exceptional and accommodations comfortable, I do apologize if the fitness room was not as expected. The corporate office is currently in the process of reviewing the fitness room offerings to figure out how to best expand it (as this has been done with success at our Laguna Woods hotel). Hopefully this has not soured you on our hotel and we will have the chance to welcome you again.

Sincerely,

Beatriz Peon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2012

This was our very first time at this particular hotel, also first stay at a "Ayres Suites".

My wife and I stayed here on December-01, 02-2012.

Folks, not much not to like here, as a matter of fact, am at a loss to find any negatives.

When you first enter the hotel, you think you're at someone's house, with the fireplace going, and couches to sit on, nicely decorated. The staff was very friendly with a willingness to help you.

The room was very clean, large also, it had a microwave, small refrig, a sink nearby.....it has a European motiff, style. The bed was very comfortable, great night sleep. The hallways very clean, bright colors, well light, safe feel to it.

Breakfeast, you are not going away hungrey here.!!! Eggs are prepared to your liking or you can have the prepared scrambled, chef is right there, potatoes are really delicious, they are cubed size like sugar size and crispy, and of course, bacon & sausage are there also. Busboy is attentitive on taking your plates as you finish each meal. Dining area is very~very clean, so you want to eat more but realize you're full....

This is a really good place and would not hesitate for a nano second to stay at this location or any of the Ayres Suites locations....

Like I mentioned earlier, don't know where to start to complain as this place is very tough to beat, irrespective of the staff's position, from house keeping to front desk, all were professional, courtious, friendly, service with a smile, always ready to assist.....B R A V O.....

Room Tip: Our room was number 208, it has a view of the golf course......
See more room tips
  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve-DogerBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this reviewResponded December 19, 2012

Dear Steve-DogerBlue -

It was a pleasure welcoming you recently. Thank you so much for allowing us to introduce you to our hotel! How wonderful to know you found everything from the breakfast to the friendliness of the staff conducive to a comfortable stay. We greatly appreciate your recommendation and hope you will visit us again very soon.

Sincerely,

Beatriz Peon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2012

I can not explain how positive the staff at this hotel was, what ever questions I had toward my stay or places I wanted to visit they were always willing to help.Jennifer, Natalie, and my fav Sylvia were always there with a smile ad willing to go above and beyond.
The rooms are well maintained, spacious, and comfy.
The breakfast was great and the staff was great

Room Tip: Third Floor bigger showers, That the place to get your day started of right!
See more room tips
  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank E A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this reviewResponded December 14, 2012

Dear E A -

What a very kind review. Thank you SO much for your very kind words and for choosing our hotel for your stay. I am lucky enough to work with an amazing team of people who truly care about the guest experience, so I will be sure to pass along your comments. We appreciate your recommendation and hope your travels bring you to the area again very soon.

Sincerely,

Beatriz Peon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2012

its beautiful Mediterranean architecture goes with the warmth of its employees and value for money. The interior of the hotel is clean and spacious and also the rooms. The room has all you need from the refrigerator, microwave oven and so much more. We also like the free breakfast and snacks! We will definitely be back!

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Mira21ching
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2012

They provide excellent breakfast. Staffs are very kind with patient ; but the poor Internet speed. The matrix is too soft to support my body.(130lb) beside, most of sevices are very nice to the guest. Wrote on Nov.28 9:01 am.

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ekodak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Diamond Bar
0.3 mi away
Holiday Inn Select Diamond Bar
1.5 mi away
Best Western Diamond Bar Hotel & Suites
5.7 mi away
Pacific Palms Resort
Pacific Palms Resort
#1 of 1 in City of Industry
324 reviews
Show Prices
Show Prices
Show Prices
6.1 mi away
Courtyard Los Angeles Hacienda Heights/Orange County
Courtyard Los Angeles Hacienda H...
#1 of 3 in Hacienda Heights
119 reviews
7.6 mi away
Ayres Hotel Chino Hills
Ayres Hotel Chino Hills
#1 of 3 in Chino Hills
569 reviews
3.6 mi away
Best Western Plus Executive Inn
Best Western Plus Executive Inn
#1 of 2 in Rowland Heights
227 reviews
Show Prices
Show Prices
Show Prices

Been to Ayres Suites Diamond Bar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ayres Suites Diamond Bar

Address: 21951 Golden Springs Dr, Diamond Bar, CA 91765-2450
Phone Number:
Location: United States > California > Diamond Bar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Diamond Bar
Price Range: $145 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Diamond Bar 3*
Number of rooms: 101
Official Description (provided by the hotel):
The charm and elegance of a European-inspired boutique hotel await you at Ayres Suites Diamond Bar! You’ll find all of the luxurious guest rooms at Ayres Suites Diamond Bar are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast! Ayres Suites Diamond Bar welcomes travelers to all of the exciting business, recreational, and entertainment attractions Diamond Bar, CA has to offer. Go splash in the water at Raging Waters with the family or discover the Pomona Fairplex. Located directly next door is the magnificent Diamond Bar Golf Course, making it the most convenient round of golf you've ever played. And you'll be glad to know that Ontario International Airport is just a short drive away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Ayres Suites Diamond Bar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ayres Suites Diamond Bar Hotel Diamond Bar
Ayres Hotel Diamond Bar

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing