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“A Bit better than average” 4 of 5 bubbles
Review of Miracle Springs Resort and Spa

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Miracle Springs Resort and Spa
Chicago, Illinois
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“A Bit better than average”
4 of 5 bubbles Reviewed August 7, 2014 via mobile

A mix of the very young and old at this quaint resort/spa. The accommodations are basic (a little aged), but clean. The food is decent - not gourmet. The staff are friendly and the drinks are good. The Cadillac margarita is highly recommended! The large serving of French toast was tasty. I utilized the spa yesterday for an anti-aging tx, sauna & mani/ pedi. The facilities are clean and the staff are polite. The prices are reasonable. I would recommend this as a good spot for the price conscious traveler looking for a hot mineral water experience. There is room service for a $3/$4 fee and dining room stays open til 9pm.

Stayed August 2014, traveled with family
Helpful?
Thank MrzSHA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggie B, Assistant to Reggie Bickford, GM at Miracle Springs Resort and Spa, responded to this review, August 8, 2014
We appreciate your feedback. Capri Restaurant closes at 9pm, Sun-Thurs; 10pm, Fri-Sat. Thanks for noticing that our property and rooms are well-kept. I wouldn't say that it's aged, rather it is classic, mid-century modern architecture. :) We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,117 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Santa Ana, California
1 review
4 of 5 bubbles Reviewed August 6, 2014

The room and beds were nice and big. We got the poolside room. It was nice to step out onto the patio and go straight to one of the pools. It was nice. The room had both a refrigerator and microwave. The free wifi was appreciated! Near 7-11 and several liquor stores. The towels are nice, big and soft. The shower head water pressure was decent! The different size and temperature pools were amazing. Ample closet space. Nice flat screen TV.

A few complaints: 1) Our room keys kept "expiring" on us during our 3-day stay, 2) Upon entering the room, a strong stale smell burned through our nostrils, 3) There were no trash cans or waste receptacles in the pool area, 4) ice maker was broken on our floor, 5) not every front desk receptionist gave service with a smile (Araceli and Devon were very friendly and welcoming but the fellas were stoic and intimidating).

Would I come back. Yes, definitely. Would I recommend to friends? Yes, definitely.

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank anywherebuthome2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggie B, Assistant to Reggie Bickford, GM at Miracle Springs Resort and Spa, responded to this review, August 8, 2014
Thank you for sharing your experience. Management is looking into the poor customer service issues you've described. The relevant managers are speaking with staff members who were present during your stay. We apologize for those unpleasant encounters. We're glad that overall you had a good time and are planning to return. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Desert Hot Springs, California
1 review
3 of 5 bubbles Reviewed August 3, 2014

The best part of my stay was the caring employee Nigel Clarke who went out of his way to accommodate our every need during our group meals. Thank you for a wonderful weekend. Really enjoyed the many pools, spas,springs on the property.

  • Stayed August 2014, traveled with friends
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kerrie-Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggie B, Assistant to Reggie Bickford, GM at Miracle Springs Resort and Spa, responded to this review, August 7, 2014
Thanks for your kind review. We are glad that you and your group enjoyed the mineral pools, spa, and other amenities. Your compliment will be passed along to Nigel. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 1, 2014 via mobile

Nice, relaxing atmosphere made special by the friendly staff.   Stanley at the front desk went above and beyond  duties to ensure our stay was pleasant and memorable.

What started out as a one night stay lasted all weekend and we are making plans to return in the near future.

Excellent food either pool side, or in one of the two restaurants.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wayne w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggie B, Assistant to Reggie Bickford, GM at Miracle Springs Resort and Spa, responded to this review, August 4, 2014
Thank you for choosing Miracle Springs for your recent stay in Desert Hot Springs. We're glad to hear that your stay was enjoyable! Your praises will be passed along to our staff members. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed August 1, 2014

Sunny and comfortable for two days and two nights. Sunday was a little crowded w/children and families -- but delightful. The spa and the services there were perfect: pedicure, facials and massages. Expert and professional at their respective trades. Highly recommended.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Marylou M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggie B, Assistant to Reggie Bickford, GM at Miracle Springs Resort and Spa, responded to this review, August 4, 2014
Thanks for your feedback. We're glad that you enjoyed the relaxing environment, and our professional spa services. We hope you'll come back and visit soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder City, Nevada
2 reviews
4 of 5 bubbles Reviewed August 1, 2014

This was not the first and not the last stay at Miracle Springs. I do believe that the hotel itself is starting to show it's age. It takes an act of congress to check in and out - a long time waiting for assistance. We have stayed with my 5 year old granddaughter and have also asked other friends to join us for the same days. I like the convienence of having a pool side first floor room. The pool and hot tubs are the best ever.

Room Tip: Pool side, first floor - will give you access to the pool via a porch attached to your room.
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggie B, Assistant to Reggie Bickford, GM at Miracle Springs Resort and Spa, responded to this review, August 4, 2014
Thanks for your feedback. Your comments will be passed along to the Front Desk Supervisor. Our goal is to ensure efficiency, and reliability in customer satisfaction. Thanks for your loyalty to the brand. We look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fallbrook, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 31, 2014

I actually thought about NOT reviewing my fave resort because I want to keep it all to myself~but Karma killed my selfishness, so here goes: Sure there is a bit of cheesy schlock to the place, a painted lady trying to keep up with the younger bounce of her sister Palm Springs, but hey, you can step out of your room into some of the most pristine, sparkly, steamy, spring water 24/7 in any number of pools outside your door, not to mention a gigantic swimming pool filled with a cooler version of the stuff. The rooms are a bit dated and tired, but the bed is good which is THE deal-breaker for me. This is the only hotel that I can ever tell my kids--order anything you want from ROOM SERVICE, they feel like kings, the portions are generous and the price is suspiciously low. The staff can bumble or be awesome, but they have all, without fail, been kind. The massage is average, but after soaking in the water and drinking it down (the hot water in the rooms is from the springs) your rubbery, released body will benefit no matter who or what squishes the last toxins out. I have had some great existential conversations in the wee hours with people from Persia and Korea, but if you want to be alone, there is plenty of space to stake your claim, close your eyes and tune it all out. Be sure to visit Cabot's Pueblo for a tour and tale of the founder of the city and eat at The Sidewinder Grill (hellllooooo Americana!)

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Jane0753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reggie B, Assistant to Reggie Bickford, GM at Miracle Springs Resort and Spa, responded to this review, August 4, 2014
Thanks for sharing your experience! We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Miracle Springs Resort and Spa

Property: Miracle Springs Resort and Spa
Address: 10625 Palm Dr, Desert Hot Springs, CA 92240-2534
Location: United States > California > California Desert > Desert Hot Springs
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Desert Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Miracle Springs Resort and Spa 3*
Number of rooms: 114
Official Description (provided by the hotel):
Miracle Springs Resort & Spa presents an array of elegant spa therapies and beauty treatments in a relaxing hot springs resort environment with spectacular mountain views and miraculous healing waters. 110 large rooms and suites surround a lushly landscaped acre of 8 natural hot mineral water pools and Jacuzzis open 24 hours. Poolside and mini-suite rooms have private patios with easy access to the pools. Balconied rooms overlook the pool courtyard and mountain view rooms enjoy a spectacular view of the San Jacintos. 4 Vacation Villas are fully furnished 3-bedroom homes adjacent to the resort with easy access to all hotel services. Enjoy fine indoor & outdoor dining at The Capri Restaurant & Bar. Miracle Springs Resort & Spa is the perfect weekend escape from LA or a gorgeous venue for your wedding, corporate event or banquet, or group retreat. ... more   less 
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Also Known As:
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Desert Hot
Miracle Springs Resort And Spa Desert Hot Springs, CA - California Desert

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