This is a hard review to write because the front desk staff, especially Martin was fantastic. I brought my daughter for her birthday. The accomodations and the hot springs facilities were small but quaint---just what we were looking for.
I had a sad experience during my facials listening to the personal problems of my esthetician. I really felt in empathy for her but I was bummed--it was such a negative experience. I thought surely the next day my massage will be better. I was wrong. I had Joyce and probably the worse massage of my life. I lived next door to a massage school and have had a lot of beginner massages. This person was comparable to a beginner and I felt I was overcharged at $100/hour. I got a $25/hour massage.
I voiced my opinion to Marie, the owner, (I think) but was given nothing other than a sympathetic ear. That was also disappointing because I felt it took a lot of effort on my part to even bring this situation to her attention. It was brushed off as "Joyce is having personal problems." I commented that this was the problem with my first day's treatment.
Fortunately, my daughter's treatments were much better. She had Margo, so I guess it would be safe to request her. Two nights and five treatments for two days cost just under $1,000. Not a very good value for the money.