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“Delightful getaway with friends”

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Aqua Soleil Hotel & Mineral Water Spa
Palm Springs, California
2 reviews
“Delightful getaway with friends”
Reviewed April 3, 2011

We won a two night stay from a drawing at the Desert Spa Tour. It couldn't have been a more delightful stay. We had 5 rooms next to each other and there was a wonderful sitting area in the outdoor foyer where we could congregate for coffee in the mornings and Happy Hour in the evenings. The rooms were all equipped with single beds, and fresh retro decor and wonderful bathrooms... great shower.
We also received a delicious pasta dinner where we had our own room to congregate. The help was warm and friendly and very accommodating.
Such a relaxing place to soak, swim, sun and be pampered.
We are looking forward to our second annual get-together next year.

  • Stayed April 2011, traveled with friends
    • Value
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Helpful?
Thank sunny1h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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551 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Palm Springs, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2011

We were a group of eight women who generally do a lot of stuff together: hiking, golfing, eating! And we decided to end the season with 24 hours at a spa. The Aqua Soleil worked perfectly for us. I can't talk about the spa treatments because we primarily hung out together in the mineral pools and at dinner. They accommodated us in our own dining space and really catered to us. We had lovely outdoor balcony space near our room to have drinks before dinner and breakfast the next day. They even served us coffee there! The rooms were clean, well appointed for our purposes and the bathrooms were totally updated. The shower was great. I really recommend the Aqua Soleil for group reunions.

  • Stayed March 2011, traveled with friends
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Helpful?
Thank dianesti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 27, 2011

Looks like they're refurbishing this place, but it's not there, yet. With an uncovered electric outlet in our room, I don't think it was even up to code for our visit. Bath linens included: 1 washcloth and 2 off-tinted bath towels. (no hand towels). No extra pillows provided (only 2 pillows on bed). Room heater worked, but put out very dry, uncomfortable heat. It looked like they are repurposing their furniture. It was a nice, modern style, but very dinged-up. Old TV (not flat-screen). The new glass tile in the spacious shower is very attractive, but the odd 2-toned paint on the bedroom walls misses the mark.
We eagerly anticipated bathing in their mineral pools, but temperature of the hottub prohibited that. If pools had been warm enough, providing robes would have been a nice touch--otherwise it would have been a long walk from our room in just swimsuits.
We'll look for another place to stay next time.

  • Stayed March 2011, traveled as a couple
    • Value
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Helpful?
Thank fly2win
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver, bc
Level 1 Contributor
2 reviews
Reviewed March 13, 2011

Rooms are very comfortable. Pool & hot tub sparkling clean. The staff were always accommodating with small requests. The food in the restaurant is not only delicious & well prepared but very reasonably priced.
Only thing we might add is not to book Sat. night during school break times as it gets very noisy and pool is taken over.

  • Stayed March 2011, traveled as a couple
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Helpful?
Thank calgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 7, 2011

My vision of a perfect weekend getaway is what I experienced here. The front desk told me upon arrival that they had done some extensive remodeling recently, and it really showed. Lush landscaping with palm trees in the the courtyard; my room fresh, modern, and comfortable....perfect. But the trademark of this hotel resort are the mineral spas and pool. My room had a private mineral spa in a partitioned room in the back. Incredible. There are also outdoor spas, and a large pool in the courtyard. Capped off with the very friendly staff with excellent service that really made my stay enjoyable and relaxing. Hotel has a restaurant, but you are only 15 minutes away from Palm Springs with all their trendy restaurants and bars. Absolutely love!

  • Stayed February 2011, traveled solo
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Helpful?
1 Thank sjcbayarea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
Reviewed February 18, 2011

I escaped from cold of Seattle to Palm Springs CA. Actually the hotel much better than we expected. People are very friendly. The room is big and clean, new carpet, especially the bath room is so clean.
We enjoy in a warm swimming pool. Relax in mineral spa and my skin is so soft and moisture after used. We have a good time at the hotel and we're planning to go back next year. It is 15 minute to Palm Spring Casino. We enjoy sunny, night life and stay in a nice hotel. Nothing I can ask more.

  • Stayed February 2011, traveled as a couple
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Helpful?
Thank jso22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, California
1 review
Reviewed February 16, 2011

From the looks of the hotel from the outside, you couldn't tell what a beauty it really is. When we first arrived we were greeted promptly, they were friendly and quick to help us get a room. The rooms I must say are gorgeous, very well decorated and welcoming. The only problem I had with the place is the staff. It's really frustrating when you ask room service for something or a question and they either can barely speak English, or are too busy talking with other staff and flirting, or listening to their ipods and ignoring you. For trying to have a nice peaceful getaway, they were extremely loud when people are trying to sleep in. Overall, this place is so beautiful just really needs to get new staff, on a more professional level. Then this place would be paradise.

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
Thank DiamondGirl7000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AquaDHS, General Manager at Aqua Soleil Hotel & Mineral Water Spa, responded to this review, February 17, 2011
Dear Guest,

Thank you for your honesty and the lovely compliments concerning our rooms. Referring to the negative aspects of your stay, I respect and understand your comments. We work very hard on our customer service and the quality of our guests stay. This type of feedback is extremely helpful. I can honestly say that I am vey proud of my staff, but there are moments like this, that tells me we have to get better. That being said, I would like to invite you to call me personally to discuss your stay and what we can do to show you our sincere concern in this matter. Please call me at your earliest convenience.

My deepest regards,

Sabine Pollermann
General Manager
Aqua Soleil Hotel & Mineral Water Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Soleil Hotel & Mineral Water Spa

Property: Aqua Soleil Hotel & Mineral Water Spa
Address: 14500 Palm Dr, Desert Hot Springs, Greater Palm Springs, CA 92240-6836
Location: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Desert Hot Springs
#8 Spa Hotel in Desert Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aqua Soleil Hotel & Mineral Water Spa 3*
Number of rooms: 95
Official Description (provided by the hotel):
Located in the foothills of the San Bernardino Mountains and at the edge of Joshua Tree National Park is the city of Desert Hot Springs, California, where you will find one of the best kept spa hotel secrets called the Aqua Soleil Hotel and Mineral Water Spa. Our hotel features three gleaming pools filled with hot mineral water drawn from the Desert Hot Springs aquifer deep beneath the earth's surface by our onsite well. For centuries this odorless and mineral-rich water is believed to hold curative powers. We offer a variety of well-appointed room types to fit your needs, all of which have been recently remodeled. Our Single Queen and King rooms afford comfortable accommodations with unique and radiant color schemes. Our Double Queen rooms offer a second queen-sized bed and are ideal for guests needing additional space. Our Soleil Suites feature a huge 6x10' private, jetted mineral water pool inside of the suite. Our full-service spa, The Spa at Soleil, offers a number of relaxing and rejuvenating body treatments, facials and massages. The Aqua Soleil Hotel and Mineral Water Spa is the ideal getaway spot for those looking for a serene and relaxing atmosphere at an affordable price. Some might say we offer a taste of Palm Springs, just 15 minutes away, without the Palm Springs prices. ... more   less 
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Also Known As:
Aqua Soleil Hotel & Mineral Water Desert Hot Springs
Aqua Soleil Hotel And Mineral Water Spa
Agua Caliente Hotel
Agua Caliente Resort
Aqua Soleil Hotel & Mineral Water Spa Desert Hot Springs, CA - California Desert

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