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“Depressing place”

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Sam's Family Spa Hot Water Resort
Ranked #13 of 22 Hotels in Desert Hot Springs
Gambier, Ohio, USA
Level 5 Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Depressing place”
Reviewed October 3, 2012

This place has the best hot mineral water in DHS and could be a fabulous place to stay. The small pools are emptied and cleaned every night and no chlorine is added. The large pool has chlorinated water. Lots of palm trees keep the area a bit cooler in the hot months, but block the sun in the winter when the place is crowded and being in the sun is desirable. The worst thing is that all the chaise lounges are chained down and can't be moved to take advantage of the shifting sun.
Most of the staff are helpful, but the owner is grumpy and creates a negative atmosphere which ripples down to the staff, who lighten up and are more pleasant when she goes on vacation. The sites are standard RV park sites, some larger than others, and in general, the clientele are friendly and respectful of privacy. People are allowed to smoke pretty much everywhere and this leads to passive smoke at the camping sites and around the large pool.
During the winter the place was clean. When I went back for a few days in the summer, it was filthy. Stinky air 'fresheners' in all the bathrooms.
On the pro side, the scenery is wonderful, and the location seems to be somewhat protected from the worst desert winds.One can cross the road and hike in the desert on unmarked trails. The 40 acre site has peacocks and a duck pond and is very child friendly.

Room Tip: Look for a site that doesn't back onto Dillon Rd, unless you are used to road noise.
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  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
4 Thank JsCcB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
oklahoma
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 6, 2012

I stayed here 5 months with a group of people who travel for work. Sam's "rustic" appearance was appealing to me and I loved the fact that their were people who lived in an on site trailer park because that meant children for mine to play with being that they have so few friends on the road.
What a nightmare! Okay, the facilities are nice.....semi clean, and workable, but for the price I have seen better. The major downside to this place is the service. The manager is not people or family friendly at all and I suggest anyone who venture here to please do your research. These review sites are here for a purpose and if you dig a little you will see......

  • Stayed April 2012, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
6 Thank kubla76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apple Valley, California
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 27, 2012

The greeting at the front desk is always friendly and welcoming.
We come here at least twice a month for long weekends all "winter season". You pick your own camp site among the tall palm trees.

The prices are extremely reasonable. The grounds are beautiful. Many pools (natural spring water), an aviary, a lake, lots of birds and ducks. The steam in the Steam room comes from the natural spring. The dry sauna is co-ed, the steam rooms are not.

This is a family friendly park and a pet friendly park. (We bring our dog)
There are several rooms that you can rent. Some have a kitchenette. They're bare bones however spotlessly clean.

The pools never seem "over-crowded" even when the park is full. The is a section of older park models with full time residents and a huge side for campers, rvs, and tent campers. Even a sections for camping clubs. Full hookups are available.
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You have the opportunity to meet people from all over the world that come to escape the winter cold and enjoy the natural springs and relaxing atmosphere.

Fifteen minutes from Palm Springs and all it has to offer. Shopping and entertainment.

Lots of photos and information at http://samsfamilyspa.com/

Room Tip: More campground than hotel, the rooms they have are first come first serve. I believe you can make r...
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jzsaavedra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camas, Washington, United States
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 9, 2012

Let me just say, that we had a great vacation!
We let nothing spoil the family's fun in the sun :)
We came for Spring Break from Washington State, and its not our first time.
We love to soak in the natural waters, we love to relax and enjoy the wonderful facility, the beautiful fountains and gardens with birds and fish, it is the most relaxing place IF ... and I say IF you come on the day, when Debbie is off... all the staff are very nice and friendly EXCEPT for this lady. I don't know what it is, but she just can't let people have any fun, its like she is working there to ruin your vacation. We have no personal quarrel, as our kids know her from before, and managed to stay out of her way, but there was a Romanian family, and she did't like them at all, she pulled their teens out off the pool, and proceeded to lecture the dad on "it's your job to raise your children"...What? We drove for 2 days to listen to this nonsense? The next day the Romanian family wasn't there, so Debbie found a girl she didn't like... and puled her out of the pool, "because her mother wasn't there" I really feel for the mother, no fun at all if you can't leave your teenager in the pool to go to the bathroom :)))
Well, in closing, we are hoping that Debbie gets customer relations training, or, I hate to say it in this economy, but she needs to find another job...that does not include children and pools...
We love the place, but spending my vacation trying to please a mean staff member is not something I am willing to do any more, I guess I am to old for that.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Cleanliness
Helpful?
6 Thank Alex953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morro Bay, California
Level 5 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 7, 2012

It is an older motorhome park, but it's great. In the middle of the desert, there is a green oasis with birds, fish and hot water to soak in. We had been in Quartzsite for two months, and I badly needed a water fix. This was the perfect place to sit in the hot mineral water, talk with friends and enjoy life at a slow pace, before going back to the city. It really worked for me for four days. I will be back.

Room Tip: I stayed here in a motorhome, so I did not see the hotel rooms.
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Luke A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 27, 2012

The motel was nothing special, it was clean enough and great location by the pool. The pools were very special. Our 6 mo old baby had a blast. Warm hot springs water so wonderful. We will be back with our RV for sure.

Room Tip: Don't get room 2 too close to stairway, I heard everyone coming and going.
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank drw3910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 18, 2012

We just spent 7 weeks at Sam's Family Spa even though our original intent was to spend 2 days. The atmosphere was totally relaxing, the staff were friendly and efficient, and there was lots to do both in the resort and the surrounding communities. Very clean and friendly. We will be going back.

Room Tip: We stayed in a travel trailer.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank kmacor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sam's Family Spa Hot Water Resort

Property: Sam's Family Spa Hot Water Resort
Address: 70875 Dillon Rd, Desert Hot Springs, Greater Palm Springs, CA 92241-7695
Location: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Amenities:
Kitchenette Spa Swimming Pool
Hotel Style:
#13 Spa Hotel in Desert Hot Springs
Number of rooms: 13
Also Known As:
Sam`s Family Spa Hot Water Hotel Desert Hot Springs
Sam's Family Spa Hot Water Resort Desert Hot Springs, CA - California Desert

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