We had a beyond awesome first time hot air balloon experience! Our pilot Tim was great and very knowledgeable about ballooning. The basket has little foot holes in the side to act as a ladder, which was good. For some reason, the procedure for getting into the basket never crossed my mind! The initial ascent was a little unnerving, but once we were at our cruising altitude of about 3000 feet, it wasn’t as scary. The views were phenomenal and extremely beautiful. We were in the air for about 90 minutes, through sunset (time in the air depends very much on the wind). For not having any way to steer the balloon, we landed on a dime (very gently, I might add) at the end of our tour. It was an incredibly impressive experience and I would recommend it to anyone.
*I would recommend bringing a hat to shield the top of your head from the heat. The "hot air" part of the balloon is very, very warm and right above your head.
*Also make sure you stop for a bathroom before you leave. The total tour (from set up to tear down) can be about 3 hours!