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“Great Customer Service”

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Hallmark Inn at UC Davis
Ranked #2 of 11 Hotels in Davis
Certificate of Excellence
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Customer Service”
Reviewed April 8, 2013

We stayed at the Hallmark Inn for 3 nights and we were very impressed with the high level of customer service. The complimentary bikes were a bonus to get us around Davis and the college. The complimentary happy hour beverages were a welcome surprise and none of the guests took advantage of the service to make others feel uncomfortable. If we had a need, the staff warmly listened and helped. The rooms were very comfortable and clean. We have serveral years ahead of us of visiting our student at UCD and will stay here every time!

  • Stayed April 2013, traveled with family
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Helpful?
1 Thank sns60750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HallmarkInn, General Manager at Hallmark Inn at UC Davis, responded to this review, April 15, 2013
On behalf of the entire Hallmark Inn, Davis thank you for sharing your wonderful experience. Our collective objective is to insure every guest enjoys their stay and it is very nice to hear when we have been successful. Become a member of our Loyalty Fan Club to get additional benefits for staying with us. Looking forward to your next visit....Sincerely- Marisa Schaffer
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359 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
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English first
Davis, California
1 review
Reviewed April 3, 2013

My husband and I have lived in Davis for many years but didn't know anything about the Hallmark Inn until we stayed there for 2 weeks while our home was being remodeled. What a gem! The rooms are spacious, clean, comfortable and quiet. And the breakfasts were fantastic, with made to order eggs, fabulous muffins, real oatmeal and fresh fruit.

We especially enjoyed the local flavor of the Hallmark Inn which included locally produced Bee Kind toiletries, daily delivery of the local Davis Enterprise newspaper and evening selections of local beer and wine at the happy hour. It was a great treat to discover such a wonderful hotel right in our home town.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank JeanetteB229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HallmarkInn, General Manager at Hallmark Inn at UC Davis, responded to this review, April 15, 2013
Thank you for discovering the Hallmark Inn, Davis for your accommodations during your home remodel. As our remodel is nearing completion we hope you will come back to visit our Cafe 110 when it opens within the next couple of months to enjoy additional local fare as we will be offering sole bee Honey, Winters Cheese and the Pepper Peddler coffee to name a few.....looking forward to a future visit. Sincerely- Marisa Schaffer
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Windsor, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 2, 2013

Although they are still doing renovations, it is a nice place to stay. Quiet and good happy hour with local brews and excellent full breakfast with omelettes made to order. Walk to all the downtown shops and restaurants, plus they have a restaurant on site - looked good, but we didn't eat there. Yes, the rooms are large. Yes, we heard the trains, but unless you sleep with the window open, they shouldn't bother you.

Room Tip: Rooms on the NW side are furthest from the train tracks.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank KLG862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HallmarkInn, General Manager at Hallmark Inn at UC Davis, responded to this review, April 15, 2013
On behalf of the entire Hallmark Inn team I want to say Thank You for selecting us for you visit to Davis and sharing your experience. We are looking forward to the completion of the renovations to happen within the next couple of months which will only enhance our guests enjoyment. We do have ear plugs available at our front desk for our light sleepers.... Looking forward to the opportunity of a future visit. Sincerely, Marisa Schaffer
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Saint Louis, Missouri
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 1, 2013

My daughter and I stayed at the Hallmark Inn for eight nights. We loved the location, but DO NOT stay at this hotel if you are bothered by trains. It is located directly across the street from the Amtrak station. As of March 2013, this hotel is under major renovations. By the look of things, it should be a couple of additional months before it's complete. The Hallmark Inn is walking distance to restaurants, parks, bars, coffee shops, and local shops. Davis is the most bike friendly town in the USA and Hallmark Inn provides bikes for its guests. Because of the renovation inconveniences, they opened the bar from 5-7pm each evening, free! They offered a nice breakfast buffet...freshly made omelettes, waffles, breads, fruit, yogurt, oatmeal, cold cereal. Our room was very large and clean with basic hotel amenities. Because of our extended stay, we asked for a microwave and mini refrigerator and both were delivered promptly. The entire staff was accommodating especially the front desk clerk upon check-in. (I believe her name was Shannon.) The Hallmark Inn provides free underground parking and free wi-fi in all rooms. My only complaint...bathroom amenities. By the end of our stay, we had amassed a large collection of single use shampoos and conditioners but seldom had single use shower gel for each day. The bars of soap are small, half-dollar size, definitely not adult size. The quality of the products was good, but housekeeping should do a better job of providing soap for guests. They should consider offering larger bars of soap or installing dispensers. I am 100% sure that the front desk would have rectified this situation, but it became a joke each day to see what was left for our use.

My daughter will be starting grad school in Davis beginning in September 2013. I look forward to returning to The Hallmark Inn many times over the next two years.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank momofdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HallmarkInn, General Manager at Hallmark Inn at UC Davis, responded to this review, April 15, 2013
On behalf of the entire team, including Shannon, Thank you for sharing your experience of the Hallmark Inn, Davis. I spoke with our Exec Housekeeper regarding the replenishment of amenities as we found the larger soaps created more of a waste from minimal use so she has created a special basket for our extended stay guests. You are correct the renovations are near completion with the F Street entrance opening just this past week. We are looking to create an even more favorable experience for your next stay when you come to visit with your daughter.
Sincerely- Marisa Schaffer
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Otsu, Japan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 31, 2013

Stayed for a few nights and felt very comfortable there. The lobby was being redone, so it wasn't perfect, but the free happy hour and the friendly staff made up for this. The free bikes were also really useful in Davis. Rooms were clean and spacious. It was near the train station and probably not the best choice for light sleepers. The restaurant also served great food that you could also pick up and take to your room. Great pizza!

  • Stayed March 2013, traveled on business
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Helpful?
Thank amj96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HallmarkInn, General Manager at Hallmark Inn at UC Davis, responded to this review, April 2, 2013
On behalf of the entire Hallmark Inn, Davis team....Thank you for selecting us for your visit to Davis. We are happy to know that the services we provided made you feel comfortable and look forward to serving you a fantastic grilled cheese sandwich from Cafe 110 once the renovation is complete. Looking forward to the next opportunity for a future stay! Sincerely- Marisa Schaffer
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Hillsboro, Oregon
Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 26, 2013

I've stayed here a number of time in the past. It was getting a bit run down on during this last stay they were in the middle of a renovation of the lobby. I hope they turn their attention to the guest rooms next. The staff was helpful and the management did everything they could to mitigate the dust, noise, and closed pool but I'd call to check the status of the renovation before booking a room.

Room Tip: Ask for a room away from the railroad tracks.
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  • Stayed March 2013, traveled on business
    • Value
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Helpful?
Thank Russell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HallmarkInn, General Manager at Hallmark Inn at UC Davis, responded to this review, March 28, 2013
On behalf of the entire team, Thank You, for staying with us and understanding as the team is doing their best to minimize any inconveniences. We are actually nearing the final phase of the Main Building renovation and will resume our focus on all areas of the property to insure we are meeting the expectations of our guests. We look forward to the opportunity of a future stay- Sincerely, Marisa Schaffer
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California
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 23, 2013

My first review of the Hallmark was positive. Recently we stayed there again with different results. The hotel is made up of 2 buildings: the main L-shaped part that is connected to the office and dining area, and a separate building a few steps away. This time we were put into the separate building, and it seemed less nice, less quiet, older, no refrigerator, Wi-Fi not working well enough to be useful. In addition, they are in the middle of a remodel so the main hotel is a bit disrupted.

The staff still seemed friendly and the breakfast was good.

I'm keeping my overall 4-star rating based mostly on our 2012 stay, but that 4th star is weaker after this visit. I hope they can finish their remodel and do something to update the other building.

Room Tip: Ask for the main building!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank OldGuyfromBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HallmarkInn, General Manager at Hallmark Inn at UC Davis, responded to this review, March 28, 2013
On behalf of the entire team, Thank You, for taking the time to share your experiences.
The room you stayed in this past visit is a part of our East Wing and I apologize if it wasn't what you expected. We are actually nearing the end of the Main Building renovation and will be focusing on the other areas of the property to insure we meet the standards and expectations of our guests. We look forward to the opportunity of a future stay with the hope of bettering our star rating from you- Sincerely, Marisa Schaffer

.
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Additional Information about Hallmark Inn at UC Davis

Property: Hallmark Inn at UC Davis
Address: 110 F St, Davis, CA 95616-4628
Phone Number:
Location: United States > California > Davis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Davis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hallmark Inn at UC Davis 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Charm, comfort and convenience is what you will find when you stay at the Hallmark Inn at UC Davis. Our outdoor pool and patio is an oasis for you to relax and unwind while enjoying locally produced wines and beer from the Courtyard Lounge. Our spacious 120 guest rooms have plush bedding, complimentary Wi-Fi, and so much more. We are proud to have been recognized for our eco-friendly efforts, including providing complimentary bicycles for our guests. For business or pleasure, we're the only full service hotel located in downtown Davis. Our location puts you within walking distance of the UC Davis campus, restaurants, boutiques and art galleries. A few steps from the hotel lobby leads you to dining, relaxing at Massage Envy or taking in a show. Cafe 110 features items such as a daily egg scramble, homemade breakfast bread pudding. For your sweet tooth CREAM is right next door. Voted Best in Davis, Seasons restaurant in the Hallmark Inn at UC Davis features an open kitchen with stone hearth oven and outdoor dining for lunch and dinner. The seasonal menu focuses on locally grown and organic products with an extensive wine list. Private dining and catering are also available. ... more   less 
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Also Known As:
Hallmark Inn Davis Hotel Davis
Hallmark Hotel Davis

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