I made a reservation through the hotel's website for Friday night. I received an e-mail with my "guaranteed" reservation number. When we arrived, the receptionist said the reservation was for Thursday night and they had already charged our credit card for a "no show". I showed her my printed confirmation e-mail, but she insisted the reservation was for Thursday. She even said "I'm not sure who's fault this is". She eventually agreed to credit us for Thursday and called other hotels in town to find us another room. We never got an apology. It appears their online booking system and the hotel's reservation system are two different things. Do they copy reservations from one system to the other by hand??? If you're bold enough to stay here, make the reservation by phone!
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- Also Known As:
- University Park Hotel Davis
- Park Inn University