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“fabulous service great room”

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Best Western Plus Dana Point Inn-By-The-Sea
Ranked #3 of 12 Hotels in Dana Point
Certificate of Excellence
Richmond, California, United States
1 review
“fabulous service great room”
Reviewed July 19, 2013

We had planned on checking in to hotel next to best western but we were unable to because of the power outage.we couldn't find the lobby nor was any phone being answered. The manager, forgot name think might have been fernando, saw us standing outside with flashlights trying to call and came out to see if he could be of assistance, he offered us a room at half price and it being late allowed us to stay an extra hour before checking out so we could get some sleep. Showed us to the room with bright flashlights and lent us flash lights for the night. Free continental breakfast complete wtih eggs and waffles was a plus. Room was roomy and nice all and all an excellent experience

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joshua B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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671 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Mesa, Arizona
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 16, 2013

The staff are very attentive to make every detail of your stay as comfortable as possible. We wound up having 2 adjoining rooms with full ocean view. We were pleased with the stay and the service. The rooms were nice, with a nice 'mini' kitchen area with a microwave, refrigerator, coffee pot and even a sink, with a couple of drawers and cupboards. The private balcony patios were very pleasant.

The owners are very detail oriented and have made the common areas very nice and attractive.

We drove to the State Park and borrowed a handicap wheelchair from the lifeguards for free and it made our dreams come true. Mom was able to put her feet on ocean beach sand and even get her hands a feet wet (albeit from a bucket filled with an ocean wave).

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank willh2o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Mirada, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2013

As a teacher, I can't afford the luxury of staying at an overpriced hotel. Every time I stay at a Best Western, I am reminded that I do not need to overpay for excellent service and great accommodations. Thanks Best Western for making my family and me feel like we are on vacation and deserving of great service.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ramon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mroper1127
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2013

We checked in here so that we would have a place close to our wedding venue. It proved to be a terrific choice. The hotel has an awesome beach setting and the staff was very helpful. They were aware of our wedding plans and worked to ensure that we and our guests were provided with the best of rooms, that everything was clean, and that all amenities were available to us. A great, helpful staff!!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank mroper1127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2013

We enjoyed our stay and particularly the warm, personal, yet professional attention to detail of the staff. We enjoyed the view from the room and the common spaces of the hotel were very pleasant. The beds were very comfortable. It was nice to have a mini kitchen area w/ a frig, microwave and sink in the room. It is obvious the owners of the hotel take great pride in their property and do everything they can to make their guests comfortable. We appreciated the recommendation of dinner at the Chart House. The Chart House has a great sunset view of the harbor. We were pleasantly surprised to have personalized paper menus with our name on them, and a complimentary dessert based on Steven of the BW Plus making our reservation. The food, presentation and view at the restaurant were very remarkable.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmington Hills, Michigan
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 13, 2013

We picked this hotel based on trip advisor reviews and were not disappointed. The location was great- right across the street from the beach and an easy drive to the Dana Point Marina. Beach access is with a pedestrian bridge - I have knee problems, but I took the bridge slowly and was fine. We happened to stay there on July 4th and had an amazing view of the fireworks in the bay. The staff were friendly and courteous. The rooms are clean and roomy but aren't fancy. The only thing (and it was my fault for not checking) was no pool. But with easy beach access, my son had plenty of water time.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 12, 2013

My son called at the last minute and wanted to bring his family to stay at the beach for the 4th of July weekend. We wanted Laguna, but there was nothing to be found that was under $500 - $700. When I found this location it stated that it was right across the road from the beach. That is true, but the walk to the overpass that goes to the beach is quite a little hike. The beach there is rocky and uncomfortable. Everyone ended up with bruises and scrapes. To be fair, the staff was lovely and very accomodating. The breakfast was varied and good. The host was helpful and the rooms (we had two) were clean. There is no pool and only a little spa that closes at 9:00 PM. They did make an exception and let us stay until 10. So, some good and some not so good. We do not plan to go back. The location was the biggest downside. Not to mention that the train track is immediately in front of the hotel. No whistles, but there is some racket.

Room Tip: Ocean side if you are nostalgic about trains going by.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prayerchild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Dana Point Inn-By-The-Sea

Property: Best Western Plus Dana Point Inn-By-The-Sea
Address: 34744 Pacific Coast Highway, Dana Point, CA 92624-1302
Phone Number:
Location: United States > California > Orange County > Dana Point
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Dana Point
#2 Romantic Hotel in Dana Point
#4 Business Hotel in Dana Point
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Dana Point Inn-By-The-Sea 2.5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Best Western Dana Point Inn By The Sea Hotel Dana Point
Dana Point Best Western

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