My husband, teenage son and I booked this hotel to stay a week from Dec. 23 through the 29th. Arrived at hotel very late at night as we flew into San Diego, rented a car and then drove up to the hotel in Dana Point. We changed rooms three times within an hour; first room was extremely small for the three of us-two double beds, bathroom was small with a single sink, and room had no balcony, just a tiny window to look out of! ( I asked for a room with a balcony at booking). Changed to a larger room around 1 a.m.; (thank goodness it was the week of Christmas and the hotel was basically empty). Room was larger but we noticed walking down the corridor to the room that the wallpaper was buckled in some places warranting of moisture damage. My husband, who is a good handyman made an observance in the elevator that it had been renovated. While waiting for our baggage to be brought to the second room, I walked into the bathroom and observed a small bug crawling down into the drain in the sink. Demanded another room; (front desk clerk admitted second room was in older part of hotel and above the spa. Older part?!). Third room was large but musty and had a tiny balcony. Very depressing beginning to a week of a Christmas vacation planned months in advance. Got up a 8 a.m. the next day, called the Hyatt Regency in Huntington Beach; (stayed there last Christmas; it was absolutely wonderful, thought that this Marriott would be equally luxurious); said they had rooms available. Checked out of the hotel, drove up to Huntington Beach and checked into the Hyatt. Was given a gorgeous, large, deluxe room with a marble bathroom, separate tub/glass enclosed shower, double sink, toilet in separate enclosure, brass towel racks, ceiling to floor mirror next to tub, walk-in closet with automatic lighting and a balcony with a beautiful full view of the Pacific Ocean. Hyatt rescued our vacation. Also, restaurant at hotel was excellent, pool was clean with a view of the ocean and hotel had quaint outdoor "living areas" with sofas and a fireplace. Hotel was within walking distance of downtown Huntington Beach and its' numerous restaurants/shops. Extremely disappointed with Marriott Laguna Cliffs Resort as we have stayed at the JW Marriott in Phoenix and it was perfect.
- Official Description (provided by the hotel):
- Dressed in charming Cape Cod style, the Laguna Cliffs Marriott Resort rests atop the majestic cliffs of the "California Riviera" overlooking the Pacific Ocean and Dana Point Harbor and is fronted by 42 acres of park, rolling lawn, and radiant gardens laced with bicycle and jogging trails. Take a short walk to the Harbor’s numerous shops, restaurants and ocean activities and to the beautiful sands of the Pacific. Each of the Resort’s 378 rooms includes a TV w/remote, Nintendo, work desk, STSN high-speed Internet, CD/clock radio, coffee maker, hair dryer, lighted makeup mirror and individual climate control. 24-hour health club facilities top the list of amenities, along with tennis, croquet, bicycle rentals and more. Enjoy two ocean-view heated pools or relax in the adjacent whirlpools. Recognized for its excellence in meeting services with a Gold Key Award by Corporate Meetings and Incentives Magazine, the Resort offers 50,000 sq ft of flexible indoor and outdoor function space with state-of-the-art technological capabilities. Our newest addition to our AAA 4-Diamond resort is the 14,000 square foot spa. Enjoy treatments tailored to your own tastes. Our spa facilities, including a sauna and whirlpool, are also available. ... more less
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- Also Known As:
- Laguna Cliffs Marriott Hotel Dana Point
- Marriott Laguna Cliffs
- Marriott Dana Point
- Dana Point Marriott