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“Exceptional staff and great views!”

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Laguna Cliffs Marriott Resort & Spa
Ranked #5 of 12 Hotels in Dana Point
GreenLeadersSilver level
San Diego, California
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Exceptional staff and great views!”
5 of 5 bubbles Reviewed June 22, 2009

My husband and I spent the weekend at this resort to celebrate our anniversary. Every single staff member we came in to contact with was friendly and attentive. The hotel is under renovation, but we were not disturbed in any way by the renovation. The breakfast buffet in the VUE restaurant was delicious and offered a wide variety of breakfast foods. The pool and jacuzzi were packed with children and since there was only one pool open, it was a little crowded and loud, but we still found a place to lounge and relax. The concierge staff provided great restaurant recommendations and the front desk staff accommodated every request with genuine interest and a smile.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SecretShppr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,315 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (340)
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English first
Orange County, CA
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed June 10, 2009

I'm not sure if this resort is tailored for bringing your kids, but it was mayhem around every turn with little kids running, screaming, and crying everywhere. Don't get me wrong, the hotel itself is very clean, the pools & spa are nice, and the service staff is surprisingly helpful and polite.

The location is actually up on a hill, so don't let the pictures on the website deceive you into thinking it's "on the beach". You have to take a car down the hill, and even then you're at Dana Point Harbor (not beach), but Doheny is just down the road.

We stayed for brunch on Sunday, and the food was great. There was a wedding the night before, and most of the wedding party and guests were in the restaurant (packed), but it didn't seem to affect the prompt and very friendly service.

If you're looking for a quiet poolside / spa / beach resort experience though, this is not the place. The screeching of little kids playing, coupled with the constant crying of one of them that slipped by the pool is way too much to be able to relax. I don't feel like hiding in my room when I pay that much to stay at a resort.

  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QuietAndColdPlease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, MO
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 28, 2009

I have to say that Laguna Cliffs Marriott is hands-down one of the best Marriott resorts at which I have stayed when it comes to superior customer service and a fantastic and helpful staff. I have been a platinum member with Marriott hotels for the past four years, and I have definitely seen my fair share of Marriott properties. While this particular property isn't the most modern in the world (e.g., the lobby and restaurant music is stuck in the 80s and the decor could definitely use some revamping), the overall friendliness and extreme helpfulness of EVERY staff member eclipses anywhere that the outdated style and smaller sized rooms may lack. This is a fantastic property and the view is absolutely breathtaking. I would definitely come back here just to experience it all over again. If you are looking for a very low-key trip with a beautiful view and nearby beaches and shops, this is your pick. Again, I would definitely come back here!! It is wonderful!!

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julieboolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed May 28, 2009

We stayed three nights at this property. The hotel needs some updating, the rooms were ok, but not great, although they were clean. The staff was very attentive and helpful. But, the best thing was the location. The grounds are very well maintained and the flowers are beautiful. There is plenty of green space and a lovely view of the ocean. Also, a state park is very nearby--just down the hill and across the street.

  • Stayed May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HooHokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denver
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed May 23, 2009

we like to stay here for the blues fest as the location is perfect. while other hotels are also within walking distance, the beauty of the marriot can't be beat. its the classical cali hotel on the cliff overlooking the harbor. an easy walk to restaruants. the staff is wonderful

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1441ab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA
Level Contributor
194 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed May 4, 2009

Stayed here for a quick weekend trip. Nice average rooms with thin walls. I have a thing about thin walls and this one has them. Overall a very nice hotel. Music selection in the common areas is horrible. Led Zepplin while having a nice lunch on the patio is not for me. Very Friendly and helpful staff. At the pool the come around with fresh fruit and cold water ala Four Seasons but without the cost. Food and beverage service at the pool as well. Close walking distance to Doheny beach and the Marina which has some good restarurants. A great alternative and a lot cheaper than the St Regis and Ritz Carlton. Had a very good time and was surprised at the service

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PacificAndyLa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed April 26, 2009

WE stayed here for two nights to celebrate a special Birthday. Upon arrival we were upgraded with our room to a pool view, and a bottle of champagne and chocolate covered strawberries were delivered to our room. The room itself was charming. The best staff, efficient and extremely helpful. Grounds and pool are clean and groomed. The servers in the pool area were always asking if we wanted anything. The best breakfast buffet with fresh local fruit, and eggs to your order. It was just fantastic.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank turtle040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Laguna Cliffs Marriott Resort & Spa

Property: Laguna Cliffs Marriott Resort & Spa
Address: 25135 Park Lantern, Dana Point, CA 92629
Phone Number:
Location: United States > California > Orange County > Dana Point
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Dana Point
#5 Family Hotel in Dana Point
#5 Business Hotel in Dana Point
#6 Romantic Hotel in Dana Point
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Laguna Cliffs Marriott Resort & Spa 4*
Number of rooms: 378
Official Description (provided by the hotel):
Dressed in charming Cape Cod style, the Laguna Cliffs Marriott Resort rests atop the majestic cliffs of the "California Riviera" overlooking the Pacific Ocean and Dana Point Harbor and is fronted by 42 acres of park, rolling lawn, and radiant gardens laced with bicycle and jogging trails. Take a short walk to the Harbor’s numerous shops, restaurants and ocean activities and to the beautiful sands of the Pacific. Each of the Resort’s 378 rooms includes a TV w/remote, Nintendo, work desk, STSN high-speed Internet, CD/clock radio, coffee maker, hair dryer, lighted makeup mirror and individual climate control. 24-hour health club facilities top the list of amenities, along with tennis, croquet, bicycle rentals and more. Enjoy two ocean-view heated pools or relax in the adjacent whirlpools. Recognized for its excellence in meeting services with a Gold Key Award by Corporate Meetings and Incentives Magazine, the Resort offers 50,000 sq ft of flexible indoor and outdoor function space with state-of-the-art technological capabilities. Our newest addition to our AAA 4-Diamond resort is the 14,000 square foot spa. Enjoy treatments tailored to your own tastes. Our spa facilities, including a sauna and whirlpool, are also available. ... more   less 
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Also Known As:
Laguna Cliffs Marriott Hotel Dana Point
Marriott Laguna Cliffs
Marriott Dana Point
Dana Point Marriott

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