For the area, where there is not really a middle ground in terms of price, the Marriott is just fine. Definitely not the Ritz but also not a beach shack.
We had requested an ocean view room with a balcony and although a balcony couldn't be confirmed while making the reservation, it was noted in our profile. Upon check in, we were excited to hear that a room with a balcony was available but were disappointed when we saw the room and high wall that blocked most of the view (we believe our room was over a portion of the roof so not a balcony where one could lounge and look out).
The room itself was ok. The beds were horribly uncomfortable and in desperate need of a refurbish. The bathroom is updated but they could have done a better job. The common areas were clean and simple. The WIFI was iffy at best and we switched to 3G as the lag time just wasn't worth the "free" (you pay for it as part of the resort fee) benefit. Self parking is not available and valet at $30 is a little much.
We had dinner at the property at it was nice to sit outside have a drink and not be rushed. The food was fine, nothing exceptional but the service was great. Breakfast was another story, our order was wrong, no one checked in on us and it took almost 30 minutes for a 2 eggs (should have been 4), toast (only one slice for 2 people), potatoes on one plate but not on another, one cup of coffee that was never refilled and lingering wait staff when it was time to pay the bill. Restaurant service is definitely hit or miss.
The Marriott is an affordable option ($350 including tax, resort and valet parking) but don't expect anything special, just another Marriott.
- Official Description (provided by the hotel):
- Dressed in charming Cape Cod style, the Laguna Cliffs Marriott Resort rests atop the majestic cliffs of the "California Riviera" overlooking the Pacific Ocean and Dana Point Harbor and is fronted by 42 acres of park, rolling lawn, and radiant gardens laced with bicycle and jogging trails. Take a short walk to the Harbor’s numerous shops, restaurants and ocean activities and to the beautiful sands of the Pacific. Each of the Resort’s 378 rooms includes a TV w/remote, Nintendo, work desk, STSN high-speed Internet, CD/clock radio, coffee maker, hair dryer, lighted makeup mirror and individual climate control. 24-hour health club facilities top the list of amenities, along with tennis, croquet, bicycle rentals and more. Enjoy two ocean-view heated pools or relax in the adjacent whirlpools. Recognized for its excellence in meeting services with a Gold Key Award by Corporate Meetings and Incentives Magazine, the Resort offers 50,000 sq ft of flexible indoor and outdoor function space with state-of-the-art technological capabilities. Our newest addition to our AAA 4-Diamond resort is the 14,000 square foot spa. Enjoy treatments tailored to your own tastes. Our spa facilities, including a sauna and whirlpool, are also available. ... more less
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- Also Known As:
- Laguna Cliffs Marriott Hotel Dana Point
- Marriott Laguna Cliffs
- Marriott Dana Point
- Dana Point Marriott