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Laguna Cliffs Marriott Resort & Spa
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Reviews (1,453)
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Reviewed March 17, 2013

My wife & I enjoyed walks around the park and the nearby harbor. The 118 step staircase was quite a climb, though. Strengths included professional staff and clean, comfortable room. If you drive, be prepared to valet your vehicle. No self-park on the property.

  • Stayed: March 2013, traveled as a couple
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Thank baylorbears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded March 19, 2013

We thank you for taking the time to write your review. We are delighted to hear that you and your wife enjoyed the beautiful ocean views of the resort and the walks along the nearby park and harbor. It is quite pleasant to be able to walk from the resort to the marina and enjoy the quaint shops that surround the harbor. We will be sure to pass along the compliments that you gave about our professional staff. We hope that you and your wife will visit us again soon.

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Reviewed March 17, 2013 via mobile

First time to this area. The people working here are wonderful. They all know how to make you feel welcome. We had a couples massage that was world class. As good as we've ever had. If you do nothing else at this resort get a massage.
The major drawback is the room. We had an upgraded room with an ocean view. The room lack drawer space. So if you are here for awhile. You will live out of a suitcase. There is zero shelf space in the bathroom. You either use the floor or take up what limited drawer space. Overall the room is not much for what you are paying for. We are moving on to another local Marriott resort today and I am looking forward to better things.
We will get another couples massage there. Just doing comparison shopping.

  • Stayed: March 2013
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2  Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded March 18, 2013

Thank you for your review and welcome to Dana Point, CA. We are happy to hear that you visited the city for the first time. We hope your entire stay was pleasurable and that you were able to get some site seeing time. Thank you for your compliments regarding our attentive and friendly staff. Our staff is truly exceptional and they care for our guests needs and want to make your stay as pleasurable and comfortable as they can. We apologize that we did not have enough space for your clothes. We hope you took advantage of the spacy dresser drawers. Thank you for your comments and we hope you visit us again in the near future.

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Reviewed March 14, 2013

This is a real hidden gem. It's a step down from the neighbors up the road ( Ritz/St. Regis) but you can stay for 1/3 the price. The grounds are very nice with 2 salt water pools ( one in each building) have plenty of seating and are close to all the rooms. The rooms are modern and decorated very well. Bathrooms are Marble and provide top notch bath products. In addition to a small bar/coffee area above the minibar all the rooms have a small fridge as well. But if you get you need some fresh air just step out on the patio. That said the patios do vary dramatically, on this visit i had a room with the standard patio ( small but great view). Your best bet is to ask for one of the end of hall units with direct ocean views. on a previous visit i had a end unit with a large patio that included a table with barstools and room for 5 or 6 guest. just outside the hotel is a great park and you can walk down the 118 stairs to the marina to eat and drink. In Dana Point this is a great value for the money.

  • Stayed: March 2013, traveled on business
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Thank nuggetshow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded March 18, 2013

Thank you for your review and wonderful compliments regarding our resort. Ironically, we too describe our resort as a “hidden gem.” We are happy to hear that you also feel that our property stands out from other hotels you’ve visited. The panoramic ocean views are quite spectacular and we are pleased that you were able to enjoy your balcony as you took in the ocean breeze and views of the harbor. Our recently renovated resort has impressed many guests like yourself and we appreciate your compliments. Thank you for recommending the Laguna Cliffs Marriott Resort & Spa. We hope to see you again real soon.

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Reviewed March 14, 2013

Very nice property, clean, friendly! Valet parking ONLY - $32/night! A tiny dinner in the bar- restaurant was closed during the week - almost $60 with tip for a mini salad, a small piece of chicken, and glass of wine (lower end of menu). Wifi - $13/day. Beautiful location, though; just prepare to feel robbed.

  • Stayed: March 2013, traveled on business
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Thank 136Linda136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded March 18, 2013

Thank you for your review. We appreciate your compliments regarding out clean property and friendly staff. We regret that you felt the price point was too high in our restaurant, we hope that this did not in any way negatively impact your stay. We appreciate your feedback regarding our parking fees and will certainly take your comments under review. In recent parking surveys we’ve conducted with our fellow resorts located on the coastline, we have found our parking rates to be in line and are actually the most economical. Our wifi charges are included in the resort fee. There is no additional charge for using wifi at the resort. We thank you for your comments and we hope that you visit us again.

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Reviewed March 14, 2013

This hotel is a perfect escape for a weekend getaway. Driving up the road and onto the hotel grounds creates a feeling of shedding away the hectic day to day and brings you into an oasis of ocean breezes and laid back attitude. The rooms feel spacious and private with bright beach decor. The check in staff are great and accommodated my special requests to make my stay that much better. The views are great and the proximity to the park is great and makes the place feel bigger than it is. I would go back for a weekend away for sure.

  • Stayed: August 2012
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Thank Chickz5150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded March 18, 2013

We couldn’t agree with you more. The resort is situated in a perfect location. Peacefully placed on the cliffs, yet close enough to walk to the beach and harbor. We are delighted to hear that your staff was able to accommodate your requests and make your stay even better. We are looking forward in having you back for another weekend getaway.

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