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“Great hotel for a family vacation”

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Laguna Cliffs Marriott Resort & Spa
Ranked #5 of 12 Hotels in Dana Point
GreenLeadersSilver level
Reviewed June 22, 2012

We stayed at the Marriott for four nights with our 3 year old son. The hotel is very nice and everything looks brand new. From the lobby and the swimming pools to our room, the entire place is beautiful and in tip-top shape. It is evident that the hotel was remodeled in 2010. Besides liking the hotel itself, we also had very positive interactions with many of the staff members. Our son played their treasure hunt (collecting stickers from different parts of the hotel) and everyone was very friendly and caring and the hotel concierge Ms. Lu went out of her way to answer our questions regarding activities and restaurant suggestions. We had the daily breakfast buffet in their restaurant and the selection was very good, especially the fresh fruit. The only thing we were not very impressed with was dinner on their terrace. Even through the view is nice, the food was underwhelming. The hotel is located on top of a hill in short walking distance to the Dana Point marina and the beach. Within a short driving distance, you can access many beaches and the hotel provides beach towels and umbrellas. The Marriott is a full service resort on a smaller scale and hosts both vacation and conference guests. Our room had a balcony with pool/beach view. Even though the balconies are not very large, they have enough room for two chairs and a small table. One chair can face the ocean while the other one faces the pool. The only available parking is valet, but the price was included in our room charge. We are picky travelers, but really enjoyed our stay at the Marriott.

Room Tip: Room with pool (main pool) and partial ocean view with balcony.
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  • Stayed: June 2012, traveled with family
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1  Thank elmacero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

We thank you for your review and for choosing our resort for your family vacation. We are happy that your son enjoyed participating in the scavenger hunt. We highly recommend our Kahuna Laguna Kid’s Club as well for all children. They have themed activities every day and all children are invited to movie nights on Saturday’s. We thank you for your compliments of our staff and the services we provided during your stay. We hope we made your trip to the beach and pool as relaxing and comfortable as we could. We regret that you didn’t enjoy the dinner options. We have a great dinner buffet option in our Vue restaurant that offers a great selection of food for children as well as adults. Children really enjoy the Mac and Cheese station as well as the chocolate fountain. We hope that you and your family are able to try the buffet the next time you visit. Thank you again for review.

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1,024 - 1,030 of 1,416 reviews

Reviewed June 21, 2012

Great location, fabulous property and incredible staff. I have spent 20 days in the hotel over the past 2 years. Can't say enough good things about it.
The hotel is atop a hill overlooking Doheny Park with great views of the ocean. The outdoor areas take full advantage of the wonderful views.
Staff is friendly and helpful and this extends from the GM down. Wouldn't stay anywhere else.

  • Stayed: March 2012, traveled on business
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1  Thank Arewethereyet?SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 25, 2012

Thank you for your kind compliments. We are so delighted that you’ve stayed with us over the past 2 years. It is our pleasure to provide excellent service during your visit with us. We are honored that you’ve made us your home away from home. We are looking forward to your next visit.

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Reviewed June 18, 2012

Good place to use a base for exploring the Dana Point area. They did a very nice job on the renovation. Our room, 311, had a balcony that overlooked the Pacific and the grounds where they hold the outdoor weddings. I used the fully equiped work out room and it was in great condition. The breakfast in the Vue was off a buffet, but the service and the food was very good.

Room Tip: Ask for a room with a balcony out toward the ocean. The front facing rooms have a nice view but no...
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  • Stayed: June 2012, traveled as a couple
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1  Thank traveltroutfisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded June 20, 2012

Thank you for your review. We appreciate the compliments on our renovation. We too are very happy with the transformation. We are delighted that you were able to use the fitness center. All our of our equipment is state of the art and brand new. We are very happy that you enjoyed the food and service of our Vue Restaurant. We hope you are able to join us again real soon and do a little more exploring.

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Reviewed June 16, 2012

The quality of the Hotel is defiantly there but not worth $250 a night. It is not in the heart of Laguna either. There are other Hotels with better placement. They were pretty deciving about the room when my wife booked. They made it seam like we would be RIGHT on the beach. Not the case at all. This place is set quite far off the beach on a big hill making walking all the way to the beach very hard. Wont stay here rver again after seeing the lay out of Laguna, its to far from the heart. The staff gave us a rushed check in not explaning the Hotel amenities like the pool,gym or activity. For $250 I want a warmer welcome and better customer service!

  • Stayed: June 2012
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1  Thank leebarber337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded June 18, 2012

We regret that you were misinformed about the location of the resort. We are just steps away from Doheny Beach and Laguna Beach is about 10 minutes away from our resort. Our resort is in the city of Dana Point and we apologize if you were misled into believing that it was in the city of Laguna Beach. We thank you for your comments and we want you to know that we take every review very seriously.

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Reviewed June 15, 2012

My company hosted a rewards event here over a long weekend. My husband and I used our Marriott rewards for an extra night stay and received a free breakfast voucher. The hotel stay was above our expectations as the setting is stunning. The staff was friendly and very attentive and the food was wonderful. We enjoyed our view of the hotel flower gardens overlooking Lantern Park and Dana Point Harbor. There was so much to do within walking distance. I would have given the resort 5 stars except a couple of things irked me. There wasn't a vent in the bathroom so it got too humid and the fee for parking was too high at $29 per day.

Room Tip: Ask for a room with a view of the harbor but not on the ground floor. We were by the pool so there w...
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  • Stayed: June 2012, traveled on business
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Thank debster1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded June 19, 2012

Thank you for your review. We are so happy to hear that you and your husband decided to spend an extra night at the resort. We thank you so much for the kind comments about our friendly and attentive staff. Our staff is quiet amazing and they provide exceptional service to all of our guests. The location of the resort is only walking distance from the beach and harbor.

We appreciate your feedback regarding our parking fees and will certainly take your comments under review. In recent parking surveys we’ve conducted with our fellow resorts located on the coastline, we have found our parking rates to be in line and are actually the most economical.

We hope to see you both again real soon.

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Reviewed June 14, 2012

My husband had a conference here and I tagged along--lucky me! We stayed 4 nights and I wish it could have been more. The hotel is quite lovely--sitting on a hill overlooking the Pacific Ocean and the marina. The pool area was wonderful--lots of waiters wondering around to bring you water or take your drink/food orders. They also are quick to put towels on the chairs as you arrive. While I was alone--no kids--I did see many kids enjoying themselves at the pool--there is a kids shallow pool and water play area. In addition, there was a ping pong table. It felt like I was on a cruise! The views were out of this world! I also took advantage of the fitness center--great equipment. The grounds are well kept--lots of room to walk and explore. It is located right near a state park with access to the beach. The marina is across the street with several nice restaurants. The staff was very friendly and helpful--from the moment we arrived until we departed. They are at your service. The rooms were quite spacious and the bed was probably the most comfortable hotel bed I've ever slept in. The upper lounge was a nice place to gather with friends--the outdoor heaters added a special touch of warmth and allowed us to remain outside on the chilly evening. This is the perfect place for relaxing in the wonderful California sunshine. Would love to visit again!

  • Stayed: June 2012, traveled on business
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Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded June 18, 2012

Thank you very much for your wonderful compliments. We are very delighted that you were able to join your husband on his business trip and take advantage of the wonderful amenities the resort has to offer.

Our resort is in a beautiful location, high on the bluffs overlooking the Pacific Ocean. It truly is a perfect destination for families, couples or just a weekend getaway. Thank you for your positive comments about our fitness center and Kid's splash zone. Children love the outdoor area at the Del Mar Pool.

We are always "at your service" and we are grateful that you were able to experience the high level of service that we offer our guests.

We are looking forward to your next visit in sunny California!

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Reviewed June 10, 2012

Just spent 2 nights with my two young boys. We loved it!

- pool area is amazing, for kids & adults. I've never actually relaxed at a pool w/my kids till now;
- kids club was great;
- service was, without exception, very good & always friendly;
- felt like everyone was working hard to ensure we had a great time;
- gym was top notch;
- room was lovely, stylish and spacious;
- site is terrific.

Looking to get out of town for a few nights in a spot where you & kids will have fun? Found it!

  • Stayed: June 2012, traveled with family
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2  Thank KBdubbadub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this reviewResponded June 11, 2012

Thank you for your review! It was our pleasure having you and your two boys with us and we are so glad you took advantage of the Kahuna Laguna Kid’s Club and the Kid’s Splash Zone. We are a kid-friendly, family fun resort and we are so delighted that you were able to experience a resort that you were able to enjoy as much as your children. Our team is outstanding and we look forward to welcoming you back to enjoy another family fun weekend. We hope to create more wonderful memories for you and your children.

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Additional Information about Laguna Cliffs Marriott Resort & Spa

Address: 25135 Park Lantern, Dana Point, CA 92629-2878
Phone Number:
Location: United States > California > Orange County > Dana Point
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Dana Point
#5 Family Hotel in Dana Point
#5 Business Hotel in Dana Point
#6 Romantic Hotel in Dana Point
Price Range: $243 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Laguna Cliffs Marriott Resort & Spa 4*
Number of rooms: 378
Official Description (provided by the hotel):
Dressed in charming Cape Cod style, Laguna Cliffs Marriott Resort & Spa rests atop the majestic cliffs of the "California Riviera" overlooking the Pacific Ocean and Dana Point Harbor, and is fronted by 42 acres of park, rolling lawn, and radiant gardens laced with bicycle and jogging trails. Take a short walk to the Harbor’s numerous shops, restaurants and ocean activities from our hotel in Dana Point, and to the beautiful sands of the Pacific. Enjoy two ocean-view heated pools or relax in the adjacent whirlpools. Recognized for its excellence in meeting services with a Gold Key Award by Corporate Meetings and Incentives Magazine, the Resort offers 50,000 sq ft of flexible indoor and outdoor function space with state-of-the-art technological capabilities. Our newest addition to our AAA 4-Diamond resort is the 14,000 square foot spa. Enjoy treatments tailored to your own tastes. Our spa facilities, including a sauna and whirlpool, are also available. ... more   less 
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Also Known As:
Laguna Cliffs Marriott Hotel Dana Point
Marriott Laguna Cliffs
Marriott Dana Point
Dana Point Marriott

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