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“fantastic”

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Laguna Cliffs Marriott Resort & Spa
Ranked #5 of 12 Hotels in Dana Point
GreenLeadersSilver level
south shields
Level 6 Contributor
97 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“fantastic”
Reviewed July 20, 2011

stayed at the Laguna Cliffs from 4th July for one week. We booked on line and got the bes and breakfast package which was excellent value. All the staff were extremely helpful from the rexception, to the valet parking to the bar staff. Our rooms were immaculate and cleaned daily. The hotel grounds were exceptional and it was in a great position two minute walk to cente of Dana Point which is a small harbour resort with a little beach and some great restaurants. We found a beautiful thai restaurant just around the corner next to mcdonalds called thai dana would recommend this too the kids loved it. There is also a park in front of hotel where all the locals go on a morning and evening to play ball, keep fit etc. nice to just sit in. Will definately be returning next year. Dana Point a great starting place to travel california, we went from here upto laguna beach, newport beach and malibu etc. Stayed in all different Marriotts but this was the best!

Room Tip: best room is a pool view. also book on marriott web page the bed and breakfast package as cheaper t...
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  • Stayed July 2011, traveled with family
    • Value
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    • Service
Helpful?
1 Thank eddySouthShields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,374 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (353)
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English first
glasgow
2 reviews
Reviewed July 19, 2011

Having read a few other reviews I was slightly concerned about how good the hotel would be. We booked it anyway as we are the end of a 3 week california tour and the location suited.

The staff were exceptional, nothing was to much trouble. Everything was clean and the staff round the pool took attention to a new level. The kids thought this was the best hotel we had stayed in, and we had stayed in some fantastic hotels throughout California over the previous 3 weeks.

Even checking out, we asked if a late check out was possible, no problem and we were given to 4pm.

Great staff, food excellent, could not falut anything about this place, yes valet parking not ideal but it was included in the deal. Definately recommend to anyone without hesitation.

Room Tip: ask for a balcony facing the front
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  • Stayed July 2011, traveled with family
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Helpful?
Thank Glasgowdbb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2011

The Laguna Cliffs Marriott provides the absolute best in customer service, from the front desk management to the cabana employees by the pool. Every single employee seems destined to ensure your stay is the best it can possibly be.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lisahb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west coast
Level 4 Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed June 27, 2011

Nice property, close to the ocean. Room had a nice view of the ocean and harbor. I liked that I could open the sliding glass door and hang out on the little patio for some fresh air. Just be aware of the big bugs that are attracted to the room lights. Interesting little beetles, that don't die! There was some June Gloom, but, on the one clear day, I could see out to the ocean and harbor, below.

The room was nicely furnished and clean. Everything in the hotel was very conveniently located. You can do a short 10 minute walk down to the harbor, for a change of pace and some exercise.

Surprisingly, the food was just okay, not great, not bad. The service was quick. Wireless internet service was very spotty. The only thing that was really bothersome was the down bedding and having to (twice) request it to be changed. With all the allergy problems out there, can't understand why hotels still put down bedding on.

It is a pretty long ride up to LAX (1-1:15), so if you can, fly into John Wayne Airport.

Nice place to spend a weekend, or have a business meeting.

  • Stayed June 2011, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank propredicr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana Point, California
Level 4 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 26, 2011

I stayed here with my two teens in October of 2010. The property is in a great location on a bluff looking towards the Dana Point Harbor and Pacific Ocean. Our room had been recently refurbished with nice furnishings, decor and linens. The bathroom basically had a new light fixtures, granite counter tops and a new mirror, but the rest of it is probably original to the hotel's first build. Tiny balcony overlooking the adult pool with a peek a boo view to the ocean. They have younger kids pool on the other side of the hotel which would be great for families with the 3-10 year old crowd. The exterior of the hotel is "cape cod" style, the lobby and common areas are asian/zen and the guest rooms are "coastal chic"....it all looks good, but it does not flow, but most who are not design oriented would care less and wouldn't notice. Room service was timely and good. Only complaint would the be young immature, unprofessional attitudes of the high school/college age guys working the valet area. Other than that, a terrific property in a great location in a great southern california beach town.

  • Stayed October 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 949kbunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 23, 2011

Our daughter just got married here at the Laguna Cliffs, and I must say, it was flawless. The staff (thanks Rachel!) remained so enthused about "our" wedding, that you woudl think it was their daughter getting married. This hotel does do a lot of weddings, and I understand some of the comments from other TA folk, and I realize I am biased, but in our experience, even with a wedding after ours, it was hardly noticeable. The price was right, the setting spectacular, and the all the staff seemed so genuinely friendly that all of our guests felt warmly welcomed and well cared for. We have run out of daughters, but if we had another, we would certainly have the wedding here again (and we don't even live in CA)!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tankster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
Level 6 Contributor
224 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed June 17, 2011

We stayed here in June for 2 nights for our niece's wedding which was held in the bay (not in the hotel). We were told that we were going to be fined $2500 for taking her picture as she got in the car or any photos in the hotel grounds as the hotel manager informed us 'they reserve the right'....we complained that there was nothing in the booking to suggest this and never had it been mentioned during checking. The hotel is very good at taking lots of money for drinks in the bar, but we found the staff really agressive and not very understanding that we had flown from London especially to attend the wedding and of course expected to take photo!!!!! Another problem is there is no car parking for the normal parking only valet parking which works out really expensive when you are in and out all day doing wedding stuff! Think twice before booking this very expensive and not so friendly hotel!

Room Tip: Expensive hotel with not a lot on offer!
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  • Stayed June 2011, traveled with family
    • Value
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Helpful?
4 Thank Muttrah123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Laguna Cliffs Marriott Resort & Spa

Property: Laguna Cliffs Marriott Resort & Spa
Address: 25135 Park Lantern, Dana Point, CA 92629
Phone Number:
Location: United States > California > Orange County > Dana Point
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Dana Point
#5 Family Hotel in Dana Point
#5 Business Hotel in Dana Point
#6 Romantic Hotel in Dana Point
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Laguna Cliffs Marriott Resort & Spa 4*
Number of rooms: 378
Official Description (provided by the hotel):
Dressed in charming Cape Cod style, Laguna Cliffs Marriott Resort & Spa rests atop the majestic cliffs of the "California Riviera" overlooking the Pacific Ocean and Dana Point Harbor, and is fronted by 42 acres of park, rolling lawn, and radiant gardens laced with bicycle and jogging trails. Take a short walk to the Harbor’s numerous shops, restaurants and ocean activities from our hotel in Dana Point, and to the beautiful sands of the Pacific. Enjoy two ocean-view heated pools or relax in the adjacent whirlpools. Recognized for its excellence in meeting services with a Gold Key Award by Corporate Meetings and Incentives Magazine, the Resort offers 50,000 sq ft of flexible indoor and outdoor function space with state-of-the-art technological capabilities. Our newest addition to our AAA 4-Diamond resort is the 14,000 square foot spa. Enjoy treatments tailored to your own tastes. Our spa facilities, including a sauna and whirlpool, are also available. ... more   less 
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Also Known As:
Laguna Cliffs Marriott Hotel Dana Point
Marriott Laguna Cliffs
Marriott Dana Point
Dana Point Marriott

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