Spent a week at the Ritz-Carlton Laguna Niguel (@ Dana Point). Pulling up to the hotel late at night, I was greeted well by both the valet and front desk and could already feel the wave of relaxation overcome me. Nice job.
The room (third floor, ocean view) was spacious and well-decorated, with sleek but not modern white furniture. Balcony overlooked the ocean, but was not secure relative to the adjacent rooms (a miss). Refrigerator was tucked away inside a mirrored column which was quite clever. Bathroom had dual sinks, amenities by Asprey London. Bed was comfortable enough for many great nights' sleep (you have to call if you want linens changed every day) and the lighting was well designed with controls throughout the room.
Besides the obvious incredible pool and beach scenes, with a magnificent view of the cliffs and surfers below, the other huge benefit of this hotel is gym. 24-hour access, and plenty of machines overlooking the ocean--it's majestic. Cardio machines plus a nice selection of weights. Gym gets busy in the morning and was not always well-outfitted (cold towels, headphones unavailable)--but it was inspiring enough to want to work out in the gym twice a day.
The downside of this hotel was some surprisingly slow servicing, whether it was reaching the front desk for questions, getting a coffee maker in-room delivered (no, there isn't one already in the room, strangely; and no, despite two requests, it never was delivered). Calls to the bell desk were sometimes not picked up for a half-hour. Worst of all, there is no minibar available in the room. Luckily, a couple of the bar and lounge areas are nice, thought the outdoor terrace (1800) closes really early (11pm) which is a miss.
Overall, I'd probably come back with the family--it's beautiful and picturesque--but hopefully the staff will be more attentive to the service speed in the future.
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- Also Known As:
- The Ritz-Carlton Laguna Niguel Hotel Dana Point
- Ritz Dana Point
- Ritz-Carlton Dana Point
- Ritz Carlton Laguna Niguel