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“Be sure to call to request ocean view” 4 of 5 bubbles
Review of BEST WESTERN PLUS Marina Shores Hotel

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BEST WESTERN PLUS Marina Shores Hotel
Ranked #3 of 12 Hotels in Dana Point
Certificate of Excellence
Plymouth, Michigan
Level Contributor
269 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Be sure to call to request ocean view”
4 of 5 bubbles Reviewed October 18, 2013

We just had a whirlwind 3-night trip to California, staying in this hotel. It is very nice, though right off of a main street. We kept the fan on all night so were not disturbed by the traffic noise. The room was nice, with a partial ocean view. There are rooms on the third floor with better ocean views - I wish I had called to ask to get one of those rooms. The walk to the ocean takes about 5-10 minutes depending on how fast you walk. To the marina, it's more like 10-15 minutes walk. Not bad. I agree with other reviewers that there is not nearly enough seating for breakfast. Clearly, they need more tables! The free breakfast was excellent, though. There were eggs, potatoes and meat everyday, plus the usual muffins, toast, yogurt, etc. We would definitely stay again.

Room Tip: Call ahead and ask for a room with a better ocean view
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MichiganMelissa04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, October 20, 2013
We're glad you enjoyed your time with us, but I would like to clarify the "ocean view" idea for other readers. There are other, much more expensive hotels down on the marina with real ocean views. In fairness to our customers, we don't want to give anyone the impression that we have the view they do - even from the third floor, it is more of an ocean "peek" through the palm trees across the street. We do stress our convenience to the harbor and the beach ... five to ten minutes of walking will save guests plenty of money if they stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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545 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
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Tracy, United States
1 review
5 of 5 bubbles Reviewed October 18, 2013

This was the first time my husband and I stayed at this hotel, we were a little worried, but everything turned out better than expected. Loved location, nice little hotel, great breakfast. Staff was very courteous and went out of their way to make our stay very pleasant. We hope to come back again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Ana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, October 20, 2013
Whatever your worries were, I'm glad we put them to rest. Hope you come back to see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, CA
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 2, 2013

Decent hotel right across the street from the Dana Point Harbor where there are several good restaurants, and of course the views of the ocean. Staff was very helpful and beds comfortable. I like the convenience of the location and thought the rooms were well done. I didn't get to use the pool, but noticed a lot of families taking advantage.

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lady_Di2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, October 9, 2013
So glad you enjoyed your stay. You hit just about all of the key features of what makes the Marina Shores Hotel and Dana Point a great destination.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, United States
1 review
3 of 5 bubbles Reviewed September 24, 2013

Nice Hotel, but nothing special. It's old and well taken care of, but it's old. Bathrooms are small.Hideaway bed is old and creaky. Regular beds are nice. A fan in the living room would be nice. Would probably save on air conditioning. It's old!

  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Don Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, September 27, 2013
When we renovated the hotel in 2012 we made a very focused effort to maintain the historical integrity and feel of the building - from refinishing the travertine and marble floors in the public areas to installing crown moldings in every hallway and guest room. It is strictly a matter of personal taste so I am in no way challenging your opinion. Every item in our guest rooms was replaced (including the sofa beds) as part of the renovation and we truly believe that for comfort and value we hold our own with any hotel in Dana Point.
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Houston, Texas
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed September 19, 2013

The location is great; close to the beach and a few small bars and some restaurants. We had room 101, which was fabulous! The bathroom had 2 vanities, 1 Jacuzzi tub, a standing shower and the toilet... this was the size of some hotel rooms! The bed and pillows were comfortable too. The pool is incredibly small, only 4 chairs for people to relax, and overlooking the busy main street so that was a disappointment. If you go out at night, it's hard to find parking too. Breakfast was good, and the staff was friendly. All in all, a good hotel except for the pool area.

Room Tip: Room 101 had the huge bathroom (not all do), but be prepared for some noise because it's close t...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MegailnSonja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, September 21, 2013
Thank you for pointing out all the plusses to our whirlpool suites. They certainly do add a touch of luxury to an affordable stay. Those and our two room suites with balconies overlooking the bustle of PCH are our most popular offerings.

We admit that our pool is somewhat smaller than what some travelers expect, but with Doheny State Beach just two blocks away, it seems that most of our guests spend their time in the sand and surf.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo Grove, Illinois
Level Contributor
117 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

This is our second trip to this hotel since 2011. It used to be a Holiday Inn Express, now a Best Western premier. Diane, Alex and the rest of the staff from the ladies who made up the rooms, to the ladies serving the free breakfast made our stay GREAT. The staff was always helpful and the location is beautiful a few minutes from the harbor. close to several nice restaurants and shops. The change in ownership also freshened the décor and added a whirpool as well. Price is reasonable and I would definitely stay there again. If your going to D.P. please do yourself a favor and stay with the Wonderful people at the B.W.M.P.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank geneg855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, September 19, 2013
Thank you for the wonderful review ... Diane, Alex and the rest of the staff really appreciate the kudos. Because so many people make their travel decisions based on these reviews, I have to clarify a couple of things you wrote, just so no one gets the wrong impression of the hotel. We are a Best Western Plus, not a Premier, but it's great that we made such an impression that you assumed we were the highest tier in the Best Western family. Also, there was no change in ownership. The owners of the hotel invested a million and a half dollars in renovating the property last year and rebranded with Best Western. Lastly, I assume you reserved one of our whirlpool suites - yes they are beautiful and ohhh so comfortable! There is no whirlpool that is open to all our guests and I'm only saying that because the review might be interpreted by some readers to sound like we do. We have eight gorgeous suites with two-person whirlpool tubs.
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Bristol, England
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

We stayed here for 8 days at the beginning of September and were very pleased with it. The staff were friendly and helpful - particularly Krista! The breakfast was always well stocked and there was a great variety of food to choose from ( I must get one of those pancake making machines!!) It was an ideal location within walking distance to Dana Point harbour and Doheny Beach. Would definitely recommend it!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hoodycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at BEST WESTERN PLUS Marina Shores Hotel, responded to this review, September 19, 2013
Krista asked me to pass on her thanks and we are all thrilled that you enjoyed your stay with us. Thank you for the wonderful review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Marina Shores Hotel

Property: BEST WESTERN PLUS Marina Shores Hotel
Address: 34280 Pacific Coast Hwy, Dana Point, CA 92629-2824
Phone Number:
Location: United States > California > Orange County > Dana Point
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Dana Point
#1 Business Hotel in Dana Point
#2 Family Hotel in Dana Point
#4 Romantic Hotel in Dana Point
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Marina Shores Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Best Western Plus Marina Shores Hotel - Dana Point Harbor - Doheny State Beach. Conveniently located on Pacific Coast Highway and minutes from Laguna Beach, San Clemente, San Juan Capistrano, Camp Pendleton, the Ritz Carlton, St. Regis, and the Montage Resort and Spa. Our AAA rated hotel features 34 comfortable two-room suites with partial ocean views from their balcony and 8 spacious king suites with whirlpool tubs for two. All rooms (with the exception of ADA Rooms) have jetted tubs with showers. All rooms have two phones with voice mail; one with speaker. We are conveniently located 1 block from Dana Point Harbor and Doheny State Beach. Our area is known for its fine beaches, recreational activities, specialty shops, restaurants and fine art galleries. Whale watching excursions are offered in Dana Point Harbor during the California Gray Whale migration. The hotel is located just two miles from both San Juan Capistrano and San Clemente, four miles from Laguna Beach. Weekly rates available based on a 7 night stay. Contact the hotel directly for details and rates. ... more   less 
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Also Known As:
Holiday Inn Express Dana Point Harbor - Doheny Beach Hotel Dana Point
Holiday Inn Dana Point
Dana Point Holiday Inn

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