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Best Western Plus Marina Shores Hotel
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Reviews (686)
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All reviewspancake machinejack in the boxking suitejacuzzi tubblues festivalwithin walking distancethe breakfast areagreat place to stayroom was clean and comfortablefree breakfastroad noiseyogurtconvenient locationwould stay againparking feedoheny beachvery nice hotel
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Reviewed January 6, 2013

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded January 8, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 2, 2013

Our family planned a quick getaway for New Years to Dana Point or so we though, actually I forgot to make the reservation! After finding out the hotel we normally stay at was booked I started looking around and found this hotel. We’ve seen this location before but always remembered it as a Holiday Inn Express. Happily my search found rooms available so our trip was saved!
When we arrived the first thing we noticed was how clean the exterior of property was. The parking area was a little cramped but manageable. The receptionist was very pleasant and attentive, within minutes we had our room keys.
The room was nicely appointed with 2 LCD TV’s, a setting area, two very comfortable queen beds; it was nice to find a small refrigerator for guest use. The room was quiet with very little road or adjoining room noise. A full hot breakfast is offered, the area is very small for the number of people trying to eat as well as they were always out of food so people were standing around waiting to be the first for the next pans of food. We opted to pass on the food so we can’t offer any comments on the quality but one could surmise since there was a line it must have been good food.
There is a pool and small work out facility located on the end of the building, no hot tub.

My only minus is the fee for parking, at $10/night it's not a deal breaker but it is self park.

Overall this location is perfect for a family or couple wanting a reasonable location to stay in Dana Pont. We will be back and this may just be our regular hotel when we visit the area.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
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1  Thank doug5702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded January 3, 2013

Dear Doug,

I'm glad your search for a last minute New Years getaway brought you to our doors and even happier that you're now considering the Marina Shores Hotel as your "go-to" location when you return to Dana Point. Our resolution for 2013 is to stop being the best kept secret on the beach and become the best known value ... and letters like yours really drive the point home to all Trip Advisor shoppers.

Thanks again for the kind words and please accept our best wishes for a wonderful new year to you and your family.

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Reviewed January 1, 2013

This renovated Best Western has lovely rooms with whirlpool tubs, comfortable beds and free Wifi. A hot breakfast is also included. I found the front, facing PCH a bit noisy and the bright lights outside weren't quite blocked by the blackout curtain but the location in Dana Point really can't be beat. The hotel was beautifully decorated for the holidays and staff were very pleasant. If you are partially disabled, though, you won't be able to get into the very large, deep tub (I couldn't) and so request a disabled room with shower. The hotel was very good value for money, especially with the three night stay internet and manager's discounts added in.

  • Stayed: December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded January 2, 2013

Dear Marilyn,

In this day and age, isn't it great to find something you can still call a "good value"? We're really glad you enjoyed your time with us and truly appreciate your using Trip Advisor to spread the word.

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Reviewed December 31, 2012

I wanted to do an overnight get away and didn't know anything about this area so after a quick search I found this place.
It was inexpensive and in a very good location, close to the beach and marina and just a stones throw away from Laguna Beach. Restaurants are everywhere around it and an easy walk to get to. Or just a short hop in the car.
The hotel looks like it has recently been re-done so everything was nice and new looking.
I was in a suite and it was very nice. The bedroom was in the back with a desk/work station and comfy bed, and a balcony with a chair.
The room out front was the living room area that doubled as a second bedroom with the sofa bed. Both rooms had televisions and a door that could be closed between them. There also was a mini-fridge. The wireless internet worked like a charm.
The room was very clean and there were more than enough towels.
Breakfast was a bit more than the normal "free continental" that is usually offered. There were eggs, bacon, potatoes, the usual pastries and bread, fruit, cereal and a pancake machine to make fresh pancakes.
I did have a problem with this hotel in that during the middle of the night someone checking in had been given keys to my room so I was woken up to the noise of the door unlocking and trying to be opened. I immediately called the front desk to alert them and was told it was just clerical error. But in the morning while checking out an apology was given and they took a bit off my bill for the inconvenience.
But even with that I would not hesitate to stay here again, and will the next time I need to have a little get away.

  • Stayed: December 2012, traveled with family
    • Value
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1  Thank debbie92284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded January 2, 2013

Dear Debbie,

Glad you enjoyed your getaway at the Marina Shores Hotel. We are just introducing a fantastic new package deal that includes the room, a bottle of chilled champagne when you check in, dinner for two at one of the areal restaurants and a wine tasting tour at a local winery. The next time you want to get away from it all, just give us a call for more details.

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Reviewed December 31, 2012

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded January 2, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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