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Best Western Plus Marina Shores Hotel
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Reviews (686)
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All reviewspancake machinejack in the boxking suitejacuzzi tubblues festivalwithin walking distancethe breakfast areagreat place to stayroom was clean and comfortablefree breakfastroad noiseyogurtconvenient locationwould stay againparking feedoheny beachvery nice hotel
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648 - 653 of 686 reviews
Reviewed January 1, 2013

This renovated Best Western has lovely rooms with whirlpool tubs, comfortable beds and free Wifi. A hot breakfast is also included. I found the front, facing PCH a bit noisy and the bright lights outside weren't quite blocked by the blackout curtain but the location in Dana Point really can't be beat. The hotel was beautifully decorated for the holidays and staff were very pleasant. If you are partially disabled, though, you won't be able to get into the very large, deep tub (I couldn't) and so request a disabled room with shower. The hotel was very good value for money, especially with the three night stay internet and manager's discounts added in.

  • Stayed: December 2012, traveled solo
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Review collected in partnership with Best Western
1  Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded January 2, 2013

Dear Marilyn,

In this day and age, isn't it great to find something you can still call a "good value"? We're really glad you enjoyed your time with us and truly appreciate your using Trip Advisor to spread the word.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

I wanted to do an overnight get away and didn't know anything about this area so after a quick search I found this place.
It was inexpensive and in a very good location, close to the beach and marina and just a stones throw away from Laguna Beach. Restaurants are everywhere around it and an easy walk to get to. Or just a short hop in the car.
The hotel looks like it has recently been re-done so everything was nice and new looking.
I was in a suite and it was very nice. The bedroom was in the back with a desk/work station and comfy bed, and a balcony with a chair.
The room out front was the living room area that doubled as a second bedroom with the sofa bed. Both rooms had televisions and a door that could be closed between them. There also was a mini-fridge. The wireless internet worked like a charm.
The room was very clean and there were more than enough towels.
Breakfast was a bit more than the normal "free continental" that is usually offered. There were eggs, bacon, potatoes, the usual pastries and bread, fruit, cereal and a pancake machine to make fresh pancakes.
I did have a problem with this hotel in that during the middle of the night someone checking in had been given keys to my room so I was woken up to the noise of the door unlocking and trying to be opened. I immediately called the front desk to alert them and was told it was just clerical error. But in the morning while checking out an apology was given and they took a bit off my bill for the inconvenience.
But even with that I would not hesitate to stay here again, and will the next time I need to have a little get away.

  • Stayed: December 2012, traveled with family
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1  Thank debbie92284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded January 2, 2013

Dear Debbie,

Glad you enjoyed your getaway at the Marina Shores Hotel. We are just introducing a fantastic new package deal that includes the room, a bottle of chilled champagne when you check in, dinner for two at one of the areal restaurants and a wine tasting tour at a local winery. The next time you want to get away from it all, just give us a call for more details.

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Reviewed December 31, 2012

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded January 2, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 29, 2012

We didn't have high expectations for this place but were incredibly surprised. The room was lovely, well appointed, and had a gorgeous jacuzzi tub with bath salts provided. There was also a tv to watch while in the tub. A refrigerator in the room, with a large screen tv completed the surprise. Breakfast was fine and free, along with a coffee pot in the room for late night beverages.I would return anytime to this hotel. It was great!

  • Stayed: December 2012, traveled with family
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1  Thank Florence K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded January 2, 2013

Dear Florence,

Thank you for the great review. Hopefully the next time you stay with us you WILL have high expectations. :-)

Glad you enjoyed your time with us and we hope you have a great New Year!

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Reviewed December 5, 2012

We got to the hotel around noon and were allowed to check in early without a problem. Our large dog was able to stay with us for a small and VERY reasonable fee. The staff was friendly but not so friendly as to be a nuisance, and there was a convenient side entrance that allowed us to come and go without awkward interactions with the front desk every time. The room was clean and spacious. All in all, this was exactly what we have come to expect from Best Western Hotels...a guaranteed comfortable stay for a decent price in a convenient area.

Room Tip: Get the suite.
  • Stayed: November 2012, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Best Western Plus Marina Shores Hotel, responded to this reviewResponded December 14, 2012

Dear Sarah,

We're so glad you enjoyed your stay here. Thank you for the great review and we hope to see you back with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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