The overall experience at the St. Regis Monarch Beach was excellent. We had butler service (unexpected) which provided morning coffee, pressed clothing items, etc. Each and every staff member was friendly, polite and asked if there was anything else I needed. Grounds, hotel and room were beautiful. The reason for 4 and not 5 stars: little things. Although our room was ready hours ahead of time and we were allowed early check in (+++) there was broken glass in the bathroom. A lot of it. Don't know how staff could miss it. Also, our mini bar had to be completely restocked. Not a problem except that the restocking items were left on the floor for several hours. I didn't know what it was for. Room service was good, sometimes took a while (but we were advised of time) but the last morning no salt and pepper. Turn down service was very good but they always came while we were getting dressed for the evening (5:00) and forgot to come back a couple of times.
Granted, when we arrived the hotel had to "re-tool" the entire property. There was a huge group that booked the entire hotel for the previous two weeks and the hotel accommodated their Kosher requirements for Passover. (the reason for mini-bar restocking).
Our overall stay was awesome and I would love the opportunity to go back. Again, it really is a five star resort but there were just a few little things that took away that last star.
- Official Description (provided by the hotel):
- Our AAA Five-Diamond resort overlooks the Pacific and offers private beach club access, with watersports, oceanfront golf, award-winning Miraval Life in Balance Spa, swimming pools, upscale dining, activities programs and more. Located in Dana Point, the resort offers easy access to a variety of Southern California attractions including Catalina Island, Dana Point Harbor, Laguna art galleries and events, Disneyland and more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Orbitz, Priceline, TripOnline SA, Hotwire, HotelsforEveryone, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Monarch Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- St. Regis, Monarch Beach Hotel Dana Point
- St Regis Dana Point
- St Regis Resort Monarch Beach