Just returned from a 10-night stay as part of a large group that had booked the whole hotel for a holiday retreat. We felt treated as pure royalty from the moment we arrived until our the moment we departed; every staff member starting from valet to reception to concierge to housekeeping to restaurant and banquet hall staff to the bartenders to pool crew to butler service and everyone I may be forgetting (sorry!), exuded the utmost courtesy, warmth, professionalism, enthusiasm, friendliness, eagerness to help & alacrity. And if a request was not able to be fulfilled they expressed sincere regret with profuse apologies. Every thank you was replied to with a cheerful countenance and the two most fantastic words 'of course!'. A 'you're welcome' would have met our expectations, but it is the attitude exemplified by the 'of course!' response that exceeded our expectations.
The property is maintained immaculately, the views are gorgeous, and the condition and decor of the rooms and bathrooms are absolutely beautiful.
The main pool is stunning - but would have enjoyed it more had the selection of music played not been so drab and sleepy and barely audible.
Overall my family and I had a wonderful vacation at the St Regis and highly recommend it!
- Official Description (provided by the hotel):
- Our AAA Five-Diamond resort overlooks the Pacific and offers private beach club access, with watersports, oceanfront golf, award-winning Miraval Life in Balance Spa, swimming pools, upscale dining, activities programs and more. Located in Dana Point, the resort offers easy access to a variety of Southern California attractions including Catalina Island, Dana Point Harbor, Laguna art galleries and events, Disneyland and more. ... more less
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- Also Known As:
- St. Regis, Monarch Beach Hotel Dana Point
- St Regis Dana Point
- St Regis Resort Monarch Beach