Stayed at the St. Regis for 3 nights in February. There are many things to like about this hotel. The grounds are well maintained and attractive although not as beautiful as others in the area. The decor is on the modern side but the furniture in our room was pretty badly nicked and worn...not what I expect from a 5 diamond resort. The most frustrating thing was we were in a second floor room that had as small balcony from which we should have been able to see the ocean except that there was a huge magnolia tree completely blocking our view! Now why on earth would you have any trees block views of the ocean?? It just is plain ridiculous.
Used the spa and it was just an okay experience...when I went to shower at about noon almost every shower had dirty wet towels on the floor, there were plastic cups left by the hot tub, tea cups left in the lounge. It was just not maintained to the level I expect from such a place. Plus I was barged in on during my shower by an employee who never knocked, or apologized. Overall the place just doesn't live up to what a 5 diamond should be.More
- Free Wifi
- Breakfast included