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“Awesome Napa Wine Tasting Trip”
Review of Epic Limousine

Epic Limousine
Ranked #6 of 10 things to do in Daly City
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: With a carefully selected fleet of modern and impeccably maintained vehicles, we strive to accommodate you and your guests with the optimum in safe, courteous, and timely transportation service. We assist you in selecting the right vehicle based on your personal preference, the number of guests in your party and type of occasion.
Reviewed January 22, 2017

We used Epic Limo for a Napa wine tasting trip on 1/21/17 and the service was awesome. The entire process was great from booking to the drop off at home. We received a great quote that was honored. Our driver for the day was Irwandie and he was fabulous. He was on time, he safely drove us to Napa and back, as well as helped us keep on schedule, and let us enjoy our day. It was 16 friends from work who rented the 23 minibus for the trip. It was clean, comfortable, and had two USB ports at each row of seats, they also provided a iphone charger in every row so we can recharge our phones when needed. The day was fun, relaxing, and we will be renting from them again in the future. Thank you Epic Limo for making our Napa trip a success.

Thank 250annamarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 - 8 of 8 reviews

Reviewed October 24, 2016

I booked this limo service about 2 months before my niece bachelorette party up in Santa Rosa. There were 8 girls on this trip so we opt not to drive 2 separate cars there instead looking for a reliable limo service. Reservation process was so easy and when I had to make a few changes on pick-up times, they were so helpful and happy to change them without any fuss. On that special weekend, the limo driver was there 10 minutes early and happy to wait for us ... the drive was sooo patient with all the poses, pictures, having to stop for restroom then more pictures taking along the way.

The same driver came back to pick us up from Santa Rosa, and he was so helpful with the bags making sure everything went smoothly. I was SO HAPPY with this limo service,a and definitely would use them AGAIN.

BTW-We never once have to worry about direction, he drove us there and back w/o any issue.

Thank Azlina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2016

We used this company for one day during our recent trip to Napa Valley. There were 7 of us. The limo was 30 minutes late picking us up from our hotel in San Francisco which meant we were late for our first wine reservation. Our driver did not know how to get any of the wineries even the ones on our itinerary. We had to pull up the places on our phones and use our gps to give him turn by turn directions. When we had time before the next winery reservation and would ask if we could stop at one we saw from the road he wouldn't answer us. Also, for one winery we wanted to go to and told him how to get there, he passed it and wouldn't turn around to go back to it. On the way back to our hotel, he took the longest way, so they could charge us more money. Then our contract said we were to get two bottles of champagne and tried to charge us for the second one. We hired this limo service so we could have a laid back time in Napa. We didn't get to be laid back. We had to keep making sure we were going the correct way to the wineries to make sure we made our reservations. Do not use this company. Save your self from the headache. They kept trying to charge us for the extra time it took the driver to get us back to our hotel. We felt like he was taking advantage of us.

Thank klfugit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EpicLimousine, Manager at Epic Limousine, responded to this reviewResponded June 22, 2016

Dear Ms. Fugit,
I think it's best for you to talk to your group before leaving this review, after I explain what happened public will know how bad you are.

I am really sorry for the late.  I quickly took the first action to call Trinitas around 9:10am and realize that they opens at 10am then I called my friend, Matt at Trinitas on his cell phone to move around your reservation.
I believe your group had fun on that day otherwise the overtime would not be 2.75 hrs. The OT rate was $112.50/hr, adjusted to $100/hr... From 2.75 hrs, adjusted to 2.5 hrs... That makes it $250, adjusted 50% which become $125 for 2.75 hrs overtime which Brad and his wife agreed to.

We do not have license to sell alcohol therefore all champagne are always complimentary.
Me and Brad Easterwood had exchanged numerous email in regards which wineries to visit, at the end, we only had 2 wineries which Trinitas & Rombauer.

These 2 wineries, our driver didn't have any problem. Please do not blame our driver, Driver only want to makeat you happy. I mentioned to Brad that your group will have plenty of time in between Trinitas and Rombauer, no reply there... When our client wanted to play by ear, which make it pretty hard for the driver to maneuver with the limo, we still try our best to do it. Your group wanted to go to Hall Winery which driver need to make a left turn, he offered to turn around for your group safety but some of the passenger were indecisive and decided not to go to Hall.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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