Was member for 5 years and finally canceled it . They consistently loose good therapists . Had not had a good massage in 6 months and for fed up. They take 10 mins out at beginning and 10 muintues at end so these 60 minute messages are really 40. also they do not have any deep tissue thts worth any praise. If you specialize in massage you should at leat provide medium or deep presure.
No consitencly no quality Chain style place is a joke now. same problems in several locations
Also also frequented AZ locations they were worse . In AZ they told my wife to take off her undergarments for better message. Really not appropriate.
My brother and sister also had to cancel member ship in CA for same complaints of bad deep tissue.
also never have appointment slots open except for 2-3 weeks in advance but often have 3 or 4 emplyees at front desk.
do not be a member since quality is not there. I liked the prices I like the facials and can say the place is very clean!!
Will not go back too bad use to be my favorite place not its about profit.
One my favorite therapist quite and said i cant work full time for $17 a year!!!
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