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“Value for price paid== excellent”

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Hilton Garden Inn Cupertino
Ranked #3 of 5 Hotels in Cupertino
Certificate of Excellence
Tampa, Florida
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Value for price paid== excellent”
4 of 5 bubbles Reviewed May 13, 2013

Only spent one night here so experience was limited. Very convenient location and quiet.

Everyone we encountered was very professional and friendly. Our room was clean and relatively spacious. The bed is advertised as an adjustable sleep number-type bed-- sorry, no difference at all after adjusting.

The breakfast buffet was served in a large, pleasant space and was fresh and well stocked.

If a pool is important to you note that it is very small.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pajiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this review, May 14, 2013
Dear Pajiko,
Thank you for staying with us! We appreciate your business and hope to get the opportunity to welcome you back in the future should your travels bring you back to the area!
Kind Regards,
Rick Sisneros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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601 reviews from our community

Traveler rating
    314
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    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Shanghai
Level Contributor
139 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

Good hotel. Next to 280 and close to 85. Adjacent to a Ranch 99 Asian mall. Rooms are quiet (no street noise if window is closed all the way). Hotel is well maintained. Plenty of free parking. Good gym although could use some more weights. Treadmills were in good condition. Service friendly. Breakfast had decent selection but wish they had cappucino or espresso. Convenient washing machine/dryer on first floor open 24/7. Would definitely stay here again.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiangShanBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this review, May 14, 2013
Dear LiangShanBo,
Thank you for sharing your experience at our hotel with other travelers on this site. We truly appreciate your business and hope to welcome you back in the near future!
Sincerely,
Rick Sisneros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, KY, United States
2 reviews
4 of 5 bubbles Reviewed May 9, 2013

I was greeted by friendly and helpful staff, which continued throughout my stay. The hotel is in a great location close to San Jose with easy access to the airport and major roads. Additional amenities are a close drive or walk. Since this was a quick business trip, I ate in the hotel, both room service and in the restaurant. Food was well prepared and of good quality; better than many other hotels I've stayed in. Overall, I would give this particular Garden Inn high marks and will return next time I'm in the area.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Henry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this review, May 14, 2013
Dear Henry S,
I am so glad to know that you enjoyed your stay with us! Thank you for sharing your experience. We hope to welcome you back again soon!
Kind Regards,
Rick Sisneros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucumcari, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

I wouldn't stay anywhere else in the Cupertino/Sunnyvale area. My family and I feel as if it's our home away from home when we come to the Bay Area to visit my elderly mother. This last trip, I traveled with my daughter and 4 month old grandson, which could have been a hotel nightmare. But our room was spacious, quiet, and very comfortable. Wonderful!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank carmvarley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this review, May 14, 2013
Dear carmvarley,
What a delightful review! We are honored to be your "home away from"! Thank you and we look forward to your return visit!
Sincerely,
Rick Sisneros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Citrus Heights, United States
1 review
5 of 5 bubbles Reviewed April 26, 2013

The rate is very good for Friday and Saturday nights. We stay here when we visit family that is very close by. Only issue is the ventilation in the bathroom - depending on the room you get. Otherwise 5 stars.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pamela O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this review, April 29, 2013
Dear Pamela O,
Thank you for choosing to sty with us when you are in the area! Your loyalty is so valuable to us. We appreicate the time you took to share your experience! We look forward to your return visit!
Sincerely,
Rick Sisneros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oregon
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed April 23, 2013

Went down for son's wedding and had a suite as daughter flew in. Our bed was fine but as usual sof sleepers are not great but hey she's young! Flat screens in both rooms,Rooms have small fridge and microwave. Breakfast has to be paid for but Starbucks in walking distance

Room Tip: Stayed on 5th floor --ask for rooms facing the street not Wolfe as that is pretty congested with wor...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrystal56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this review, April 29, 2013
Dear chrystal56,
Thank you for your most recent stay and for sharing your experience at our hotel. We hope to welcome you back in the future!
Kind Regards,
Rick Sisneros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, CT
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed April 22, 2013

Was here for three nights and stayed in a nice 1 King Bed 1 Bedroom Suite (504). There was plenty of room to relax, play, and visit in the living room. Lots of natural light, lots of space. Bathroom had plenty of room.

We had requested a crib for our baby; it was not in the room at check-in, but was delivered within 10 minutes of check-in. It was a pack 'n play style portable crib - perfectly fine for our 1-year-old.

Staff was friendly and extremely efficient in check-in and check-out.

Main complaint was that we had an unexplained power outage for many hours starting around 11pm and lasting until nearly 6am. The emergency lights in the hall weren't on (pitch black, other than a little green glow from the exit sign). The room phones didn't work during the power outage (thought this was a bit of a safety issue), and neither did the wi-fi (disappointing since I was hoping to do some work that evening). The front desk was unable to explain (and didn't even apologize) for the power outage. There was no bad weather, and it looked like other buildings we could see were all set.

After the power outage our room clock displayed the wrong time. I couldn't figure out how to change the time setting. Left a note for housekeeping, but it wasn't corrected when we returned the next evening.

Had plenty of outlets near the bed/desk - often sorely missing.

Room Tip: The corner suite on the top floor was a great choice with lots of room.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sam1am
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this review, April 29, 2013
Dear Sam1am,
Thank you for choosing to stay with us. I am glad to know that you enjoyed your suite. I do apologize for any inconvenience and would like to thank you for your feedback regarding the power outage. I will review your comments with the staff so that we can be better prepared in the future. Thanks again!
Regards,
Rick Sisneros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Cupertino

Property: Hilton Garden Inn Cupertino
Address: 10741 N Wolfe Rd, Cupertino, CA 95014-0613
Phone Number:
Location: United States > California > Cupertino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Cupertino
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cupertino 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hilton Garden Inn Cupertino Hotel Cupertino
Hilton Cupertino
Hilton Garden Inn Hotel Cupertino
Cupertino Hilton Garden Inn

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