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Hilton Garden Inn Cupertino
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Reviews (710)
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Reviewed January 23, 2013

I stayed in HGI for 5 days in November last yea and have stayed there several times previously.

It is at a convenient location near Cupertino Village with many restaurants so food is easily accessible.

Parking is plentiful and free.

Rooms are clean although a little too dim for my liking. Furnishings seem a little dated but I guess this is the norm for business hotels.

Front desk is also helpful, helping me to pass on my package which arrived after I checked out to my colleague.

All in all, it was a pleasant experience which also explains why I have been a repeat guest.

  • Stayed: November 2012, traveled on business
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Thank mufimurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this reviewResponded February 4, 2013

Dear mufimurphy,
Thank you for taking the time to share your experiences with our hotel. We sincerely appreciate the opportunity to welcome you back each time and we are delighted that you continue to choose us whenever you are in the area. If there is anything that we can do to enhance our services, please let us know. We are always listening to our guests. Thanks again for choosing us!
Kind Regards,
Rick Sisneros

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

Great central location for the San Francisco area if you are wanting to see all around the Bay Area. Within a block of an East Asian market with plenty of restaurants, bakery and even a Starbucks. Apple world headquarters is just a 5 minute drive and their employee store is open to the public. So if you want things you can't buy anywhere else like t-shirts, hats, binders etc. go there.
If you want to spa at the hotel it's out of commission as its being redone and the pool isn't heated. Although its a nice hotel they keep the hallways so cold you almost see your breathe. The front staff I found was indifferent at best.

Room Tip: Ask for a room close to the elevators if you don't want to walk as some of the rooms are a good hike.
  • Stayed: January 2013, traveled with family
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Thank Kparidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this reviewResponded January 8, 2013

Dear Kparidy,
Thank you for your return visit and choosing to stay with us again! We would like to offer our sincere apologies for any inconvenience as a result of the spa being serviced and we appreciate your honest feedback on the temperature of the hallway. We will make sure to address these issues with the team so that we can continue to improve our guests’ overall experience.
Kind Regards,
Rick Sisneros

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Reviewed December 30, 2012 via mobile

I was on a visit to Sunnyvale and stayed at the garden inn for a night. $99 plus tax for a standard guest room. the bed is very comfortable. The entire hotel is beautifully designed. It came with a fitness room and pool. Great breakfast and excellent service. will come back if I visit Sunnyvale again

  • Stayed: December 2012
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Thank RoadO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this reviewResponded January 8, 2013

Dear RoadO,
Thank you for your recent visit and for sharing your experience. We are glad that you enjoyed your stay with us! We are very proud of our beautiful hotel as it is unlike most of the standard Garden Inn hotels. Happy New Year and we hope to see you more in 2013!
Sincerely,
Rick Sisneros

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Reviewed December 30, 2012

HGI Cupertino is my go-to South Bay hotel for good reason: the price is cheap, location is great, and the service excellent.

It's nice that there's free parking and free Internet included in the rate, but what does it for me is the hotel is right by Interstate 280 so I can pretty much get wherever I want to go with ease. And I must say it's nice that a toothbrush and toothpaste are available free at the front desk unlike many other hotels in the same category.

Finally, breakfast is pretty good as well. It's no countertop greaseball diner, but it's in the property and tastes great! And free if you're HHonors Gold or Diamond, which I get to take advantage of every time!

  • Stayed: December 2012, traveled as a couple
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Thank rpereyda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this reviewResponded January 8, 2013

Dear rpereyda,
Thank you for making us your “Go-to” hotel in the area! We appreciate your Brand loyalty and we’re glad that you were able to experience our great service and thoughtful amenities! It is a great honor to know that you will choose us for future visits and we look forward to welcoming you back to the Cupertino area again!
Regards,
Rick Sisneros

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Reviewed December 22, 2012

This hotel is great for a few nights stay if you have business in Silicon Valley (especially the southern part of). It is very reasonably priced and the breakfasts are nice with a good variety of food.

Internet and parking are free and the room was very spacious.

I highly recommend this hotel.

  • Stayed: December 2012, traveled on business
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Thank Nir T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Hilton Garden Inn Cupertino, responded to this reviewResponded January 8, 2013

Dear Nir T
Thank you for staying with us. We appreciate the time that you took to share your experience and we hope to welcome you back again soon!
Sincerely,
Rick Sisneros

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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