We stayed at the Hilton Garden Inn for a wedding/family reunion.
The price was reasonable for a hotel of this class. Th staff was very friendly, each of the staff member would greet a guest when he or she encountered one.
Our room was spacious, the beds' firmness was adjustable for our comfort and everything was spotless, that included the gym and the pool area.
We did have a problem with our room: the A/C was blowing out warm air. I told a manager named Kathy Lee before we ate breakfast at the hotel restaurant. By the time we finished eating, she had already sent maintenance to our room. Even though the problem was not fixed right away, we were left with a card expressing their apology, and she sent up a fan to our room to keep us comfortable until the A/C was fixed later that day. I think that was exceptional customer service.
Breakfast was included in our room rate. It was sumptuous and hot, definitely gave our morning a good start. Service at the restaurant was very good too.
We would definitely return whenever we come to Cupertino again.
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- Also Known As:
- Hilton Garden Inn Cupertino Hotel Cupertino
- Hilton Cupertino
- Hilton Garden Inn Hotel Cupertino
- Cupertino Hilton Garden Inn