Great staff. Easy parking. I stayed here 10 days while working on Apple campus. Great proximity to highway, shops and restaurants. Gym access at the Y is super nice too. Food in the lobby bar w/daily happy hour is good. The BREAKFAST is one of the best I've seen! I recommend this place...oh, and there's a pool!More
Curio
Aloft.com
Expedia.com
Careful with this hotel. At check-in, the staff suddenly tried to increase the room price by approximately $50 compared to the reservation. Only after long discussions and involvement of multiple staff members could the “mistake” be corrected. Instead of resolving it immediately, the staff referred the issue to the “reservation department”, which (conveniently) would not be able to address the issue until after check-out. Disappointing to see a hotel first lure customers with a low price and then contest that same price during check-in.
Apart from this, the room was fine and the breakfast was good, so it’s a shame that the staff ruins the experience.
Thank you for being our guest. We apologize for the confusion with your charges and for the inconvenience this caused. We are reviewing this incident with our team and taking the necessary steps to ensure this is not repeated in the future. We loved hosting you, and hope we have another opportunity to leave you with a much better experience.
Kind regards,
Claudio Bono,
General Manager
Wasnt expecting much for a hundred dollar a night hotel room (before tax) and almost did not book when i saw a couple negative reviews, but the price and free breakfast made me push the button to book. After our stay my mom said, I am sure glad you pushed that button to book. My daughter-in-law said it was her favorite hotel out of the four we stayed at on our trip to California!
Great coffee and omelet bar. Room very current and clean.
Highly recommend a stay at this hotel.
It was a pleasure to have you and your family as our guest at The Cupertino Hotel. We love providing good value through our excellent accommodations and commitment to genuine hospitality. Thank you so much for your recommendations, and we hope to be your choice every time you visit our area.
Kind regards,
Claudio Bono
General Manager
The staff here was wonderful, and really made the stay pleasant. The rooms, however, were a bit worn, and the hotel in general felt like a motel with upgrades. That being said, it was much better priced than other hotels in the area. Nothing fancy, but I'd stay here again when working in the area.
Thank you for the fantastic review of The Cupertino Hotel. We are glad you acknowledge our staff for their service and are happy you found us to be reasonably priced. We also value your feedback that helps us further improve your experience. It was a pleasure to have you, and we hope to see you again soon.
Kind regards,
Claudio Bono
General Manager
Very high quality hotel...Front desk staff were all professional and very friendly....the Breakfast was awesome. The room was very cozy and relaxing. We came all the way from Germany and we are very impress with the location and appearance of the hotel.
We are delighted you had a great experience at The Cupertino Hotel. We want to thank you for acknowledging our friendly staff and sharing how much you liked our delicious breakfast excellent accommodations, and prime location. It was a pleasure hosting you, and we hope to be your first choice every time you visit our area.
Kind regards,
Claudio Bono
General Manager
Good place, nice atmosphere. Location fantastic and breakfast awesome. Its free too which I was pleasantly surprised about given you normally have to pay for it in US. Will come back! Definitely recommend
Amir,
It was our pleasure accommodating you at The Cupertino Hotel for your overnight stay. We are thrilled that you enjoyed our wonderful location as well as our complimentary breakfast buffet. Your recommendation is appreciated, and we look forward to welcoming you again.
Kind regards,
Claudio Bono
General Manager
