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“Cupertino Inn, good rooms, great location, but could use a little touch up here and there” 4 of 5 bubbles
Review of Cupertino Inn

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Cupertino Inn
Ranked #1 of 5 Hotels in Cupertino
Certificate of Excellence
Naperville, Illinois
Level Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Cupertino Inn, good rooms, great location, but could use a little touch up here and there”
4 of 5 bubbles Reviewed May 26, 2014

I recently stayed at the Cupertino Inn for the second time, and I've found it to be an overall enjoyable experience. The rooms are nice, but they lack soundproofing and thus a lot of noise from the courtyard, freeway, or guests in the halls can impact your sleep. It may have been specific to my room, but the lighting was poor with multiple lamp bulbs burning out during my stay and others flickering when bumped or shaken.

The lobby, and especially the facade, could use a bit of freshening up as well, but the service is good and the complimentary breakfast and cocktail hours are a nice benefit. I would stay here again, but its not my first choice.

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBono1, General Manager at Cupertino Inn, responded to this review, May 28, 2014
Thank you for your recent review on TripAdvisor. We truly appreciate you taking the time to detail your experience. We thank you for a 5 star rating on cleanliness! I am happy to inform you that we listen to your comments and the Cupertino Inn is being updated as you are reading this note. We hope to be your first choice Hotel whenever in Cupertino!

Please email me directly on your next visits, I can be reached via cbono@cghotelgroup.com.
.
We look forward to welcoming you back as our guest in the near future!

Warm regards,

Claudio Bono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

812 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 17, 2014

This hotel is quite large and the rooms are giant. Very nice pool and quick access to SJ; it's right off the freeway. Friendly staff and everything is clean and bright. It is a bit pricey... but you do get what you pay for.

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank snowleopard420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBono1, General Manager at Cupertino Inn, responded to this review, May 19, 2014
We are so grateful for your feedback and for the 5 star ratings! We thank you for taking the time to review your experience on TripAdvisor.

We hope to see you again soon!

Kind Regards,

Claudio Bono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 12, 2014

i travel extensively over to Europe and in the US mostly for business and stay only in 4/5 stars hotels. Must say this one is really great, everything was just perfect (and I'm picky!!) i really enjoyed my stay there.
And on top of that, to my big surprise, while I was waiting in the lobby, I ran into their New General Manager (Mr Claudio Bono) who was the hotel Manager where I Stay down in Miami.
This man is really professional, and makes sure by all means that guests are treated the best way and anticipations of needs are fulfilled.
Next time I come to SF, my secretary knows where to book.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank xavierv v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBono1, General Manager at Cupertino Inn, responded to this review, May 19, 2014
Thank you for your recent review on TripAdvisor. We truly appreciate you taking the time to detail your experience, and I am so pleased to have you staying with us! It is always a pleasure seeing a returning & happy customer!

Looking forward to welcoming you back in the near future!

Warm Regards,

Claudio Bono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed May 5, 2014

The Cupertino Inn has 2 faces. One face concerns the general areas (lobby, bar / breakfast area, pool). This part is is not so nice. This is all a bit shabby. On the other hand you have the rooms. Although these also feel a bit old, at least these rooms are very spacious, and the bed is of very good quality. The hotel itself is located centrally, but there is nothing worth while at walking distance (unless you have to be at Infinity Loop). Like all hotels in Cupertino, this hotel is very expensive, especially compared what you get in return.

  • Stayed December 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Eric d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBono1, General Manager at Cupertino Inn, responded to this review, May 12, 2014
On behalf of the entire team at The Cupertino Inn, thank you for sharing the details of your recent visit to our hotel on TripAdvisor!

We thank you for the 4 star rating on rooms, location and sleep quality. We are pleased to inform you that the lobby, bar, breakfast area and pool are being redone at this time. We hope to have the pleasure to welcome you once again at the Cupertino Inn so that you can enjoy changes first hand!

Warm Regards,

Claudio Bono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Costa Mesa, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 25, 2014

I was originally booked at the Cyprus, unfortunately they had to walk me out, which is always a burden i would rather not bear. Did not know what to expect when going to this new property, but as soon as i walked in, I was pleasantly surprised by the looks of the front lobby. When I ventured further I was impressed by the lounge and the ambiance of guests and staff. When I got to my room I was stoked by its modern look and layout. All in all, best walk out I have ever encountered. Excited to start having my company book here.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kamyar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cbono2, General Manager at Cupertino Inn, responded to this review, October 2, 2016
On behalf of the entire team at The Cupertino Hotel, thank you for sharing the details of your recent visit to our hotel on TripAdvisor!

We thank you for the 5 star ratings.

Kind Regards,

Claudio Bono
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 19, 2014

I was really impressed from the organic soaps and lotions to the free breakfast and 2 hours open bar each day staff was very friendly and accomadating to my every needs two thumbs up for sure. Can't wait to return the next time my rap group is on tour

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trowkushaholiks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed March 5, 2014

The hotel provides great shuttle service for pickup and drop to offices nearby - in case the in house limo is not free they book a taxi for you (don't remember how many mile radius they offer the shuttle service in, but they do offer a free drop/pickup to San Jose airport). The front desk is very courteous and helpful.

Rooms are decent with enough free space, but those facing the freeway could get slightly noisy. Also, getting out of the hotel can be not so easy during peak hours since most traffic is trying to enter the freeway.

Breakfast is good though shouldn't expect too many hot items - usually its egg and porridge or potatoes. There was a happy hour every evening. Room service isn't the best - we had to call twice for an ice-cream order which finally took about 30 minutes.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank PuneAsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cupertino Inn

Property: Cupertino Inn
Address: 10889 North De Anza Boulevard, Cupertino, CA 95014
Phone Number:
Location: United States > California > Cupertino
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Cupertino
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cupertino Inn 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Cupertino Hotel Cupertino

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