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“o.k hotel, but too expensive, for what it is...”

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Courtyard by Marriott Los Angeles Westside
Ranked #3 of 8 Hotels in Culver City
GreenLeadersSilver level
Reviewed August 5, 2014

Stayed in this hotel for 3 nights.
It is an o.k hotel, but too expensive for what you get !!!
Rooms are fine, but air-condition is not so good. It works, but changes without notice and a bit noisy too.
Was planing to extend my stay for another few nights, but was told that rate would be different (more expensive), so just more to another hotel.
Was offered a rate that was way more then $200 a night (taxes included) and was thinking that this is way too much for this hotel.
I suppose that this is the capitalist of pigs, in it's glory...
Most hotels in the world, would give you a better rate, if you stay longer, apparently, not this one !!

  • Stayed: July 2014, traveled solo
    • Value
    • Sleep Quality
    • Service
Thank Shlomi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya A, Front Office Manager at Courtyard by Marriott Los Angeles Westside, responded to this reviewResponded August 6, 2014

Thank you for your recent stay with us at the Courtyard LA Westside. We appreciate your feedback and I apologize for the AC issue you had during your stay. I understand your concern in regards to the rate, our hotel is a much better value than most of the hotels in the area. If future travels find you in the area we hope you choose to stay with us again.

Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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199 - 205 of 427 reviews

Reviewed August 4, 2014

This is your classic Courtyard by Marriott. Good value and clean rooms. The front desk staff was exceptional and sincere. Too bad the parking was not free for all hotel guests.

The gym was excellent for a Courtyard hotel.

  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank mdh95070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2014 via mobile

I feel it is above usual Courtyard standards, especially the lobby and on areas. Room was also quite up to date. Staff were friendly, helpful, and knowledgeable.
View from room to north was at least wide open and long-distance view. It was quiet on north side.
The location is convenient to LAX but for some resin they don't have a shuttle or advertise themselves as an airport hotel (maybe that's a good thing!)

Stayed: August 2014
Thank ryans69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2014

At the night on Jul 29, 2014, we drove the car from San Diego to Courtyard LA westside. Due to the construction on freeway I-405, we spent much longer time than planned to arrive at CY, which was 1:30am at Jul 30. We have two young kids and a bunch of suitcases and will catch the early flight at LAX on Jul 30. Then, the nightmare happened. The front desk at CY just told us that they sold my reserved room already without any apology. Per hotel policy, as long as we didn't cancel our reservation, we have right to stay the hotel. But what made us angery is the front desk's attitude. We drove over 100 miles and have two exhausted young kids, then nowhere to go. The front desk said because the customers always overbook the hotel rooms and unfortunately we are the last ones to get it, that means, it is our problem, not theirs. This is the first time for us to encounter such issue. I used to work at Marriott and our family always loves Marriott. But this time, we are so disappointed and irritated. I hope the management from CY can see my post.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
4  Thank Luo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2014

Stayed 2 nights on July 15-16. Courtyard is conveniently located next to 405, shopping centers and restaurants. Check-in was quick and efficient. The rooms are nicely remodeled with newer bathrooms (although still have tub instead of glassed-in shower). The QQ room was comfortable enough for 3 people and quiet enough but our west-facing room did get some freeway noise. The cafe had plenty of customers although we didn't try it. CVS Pharmacy is right next door for quick trip for supplies. Westfield Mall 2 minutes away.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank hqstir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2014

Nothing wrong but nothing extraordinary about the hotel either. The staff is friendly and rooms appeared clean. Their is a mall next door to the hotel. Easy access to highway, although it's LA so prepare for crappy traffic. If you have business to do in area you won't really go wrong with selecting this location. The buffet breakfast wasn't bad and a decent spread. Hotel bar seemed nice - didn't drink just walked by on my way to the elevator.

Stayed: July 2014, traveled on business
Thank YankeeBoy30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanya A, Front Office Manager at Courtyard by Marriott Los Angeles Westside, responded to this reviewResponded July 28, 2014

Hi,

Thank you for your recent stay at the Courtyard LA Westside and for taking the time out to give us your feedback. We hope next time you are in the LA area you will give us an opportunity to exceed your expectations. Your overall satisfaction experience is very important to us. Once again, thank you for your feedback!

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Reviewed July 26, 2014

I attended an Olympic collectors show held at the hotel on July 25-27, although I only spent one night here as I live in the L A area. My room and the hotel in general looked clean and modern, but meeting room facilities may be a little small. The exercise bike in the fitness room worked fine. A convenient mini mall with a CVS drug store and a Quiznos sandwich shop and a few other stores is next door. The big Westfield Mall is a block away. Perfectly good hotel. Hotel personnel were all polite. Did not detect any problems except on the outside you can hear a loud annoying hummmm sound from the CHP headquarters across the street. Not sure what is causing that.

  • Stayed: July 2014, traveled solo
    • Value
    • Cleanliness
    • Service
Thank stuart r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Los Angeles Westside

Address: 6333 Bristol Parkway, Culver City, CA 90230
Phone Number:
Location: United States > California > Culver City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Culver City
Price Range: $157 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Los Angeles Westside 3*
Number of rooms: 260
Official Description (provided by the hotel):
Welcome to Courtyard by Marriott Los Angeles Westside, a comfortable and convenient hotel in Culver City, California. Our accommodations feature 260 spacious guestrooms and suites in addition to over 10,000 square feet of flexible indoor-outdoor event space and a full catering department - all just 3.5 miles north of LAX and near top beaches in the Los Angeles area. ... more   less 
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Also Known As:
Courtyard By Marriott Los Angeles Westside Hotel Culver City
Courtyard Culver City
Courtyard Hotel Culver City
Culver City Courtyard
Culver City Marriott

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