From the get go this hotel stay was just awful. Whoever owns and operates this place should be deeply ashamed of themselves. Don't they have any pride of ownership? How can they in good conscience collect money from people for such a NASTY place?
The thing is that I read some decent reviews of it and I have stayed at other Vagabond Inns in other cities that were just fine. They are budget for sure, but usually clean and comfortable. And this hotel really looked good on the outside. The pool area was pretty (until you got up close) and the registration office is quite nice. And there are two young women who at the front desk that were really sweet. I feel sorry that they are stuck in jobs at Hotel Hell.
The first room they put me in had no working deadbolt. I am a single female travelling alone so this was just not going to work. What made it worse was that the room was on the back side of the hotel with terrible lighting and no security cameras. I called the front desk and asked for another room. 20 minutes later the maintenance guy shows up. I show him the broken deadbolt. He points to the lock on the doorknob and says in surly broken english for me to use that one. I said absolutely not. I want a room with a deadbolt. Got it.
The second room I got had a working deadbolt but can I just say that it is one of the nastiest hotel rooms I had ever been in. The walls were filthy. The window locks broken. The furniture is scratched and chipped. Drawers falling out of the dresser. Holes in the bedspread. Holes in the sheets. The carpeting was shredded in a few spots. They didn't even clean the toilet properly. I've stayed in plenty of "budget" motels and hotels. So I know what to expect. But this is worse than the worst Motel 6 I was forced to stay in off Hwy 5 in Coalinga. And that place was BAD.
I did use the pool and it was okay until you got up close to the sides of the pool and saw all the mold in the cracked concrete. They have free WiFi but its not easy. They don't give you a code when you check in. You have to call the front desk. They give you a code and then it takes about 10 minutes to find the right sign in page.
I booked the place for four nights, only stayed for two. I would have left sooner but would have lost money. The morning after my first night at Hotel Hell, I found a housekeeper and told her that I did not need housekeeping but could I please have extra towels and some coffee packs for the next day. She said thats not my room and walked away. So I called the front desk and asked for the same thing. Of course I never got the towels or coffee.
Added to all the fun, was the other people staying there who felt it necessary to hold lengthy loud conversations outside my window at 4:30am. This isn't the hotels fault. But I am certain if I called the front desk, I would have gotten no help. What was the point.
The morning after my first night there I got on Priceline and booked a Holiday Inn for $70.00 a night. That is just $10.00 more than I was paying at Hotel Hell. What a difference.
I'm from the Costa Mesa area. Here's a tip. If you are on a budget, first try to bid for something on Priceline (3.5 Stars and above). If you can't get something on Priceline. On Newport Boulevard near 19th street is a Travelodge that isn't bad at all. The La Quinta on the other side of the freeway from the Vagabond Inn isn't too bad either. Just stay out of the Vagabond Inn unless you really don't care or really need a room. Personally, I'd sleep in my car first.
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