On a business trip service is important and this Westin is lacking. Constant WiFi problems, and I was given phone number to call -- remote -- little help. Antiquated cables in rooms. No plugs for devices. Confusing in-room amenities. With a little upgrade these rooms could be more functional.
Pleasant but not helpful responses from the front desk, even the supervisor. I guess it starts with management and apparently something here is lacking. Actually, I'm a little surprised, since this is a Westin and I came for a conference.
- Official Description (provided by the hotel):
- A stay at the Westin South Coast Plaza, Costa Mesa allows you to discover the culture, glamour and excitement of Orange County. Close to theater, shopping, Disneyland, Knott's Berry Farm, and more! ... more less
- Reservation Options:
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- Also Known As:
- The Westin South Coast Plaza Hotel Costa Mesa
- Costa Mesa Westin
- Westin South Coast Plaza
- Westin Hotel Costa Mesa
- Westin Costa Mesa
- Westin South Caost Plaza
- The Westin South Coast Plaza Costa Mesa, CA - Orange County