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“WOW...not the same Hilton as before”

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Hilton Orange County / Costa Mesa
Ranked #4 of 23 Hotels in Costa Mesa
Reviewed February 27, 2014

WOW...can be used to describe the incredible transformation of the Hilton Costa Mesa. I was so happy to see the newly refreshed look, but also the felt the hotel service was as equal. The hotel added new features which I noticed right away (high tech lounge and a corner pantry). Both made my day. My room was very nicely decorated and the bed was amazing. I had meetings at the hotel and noticed they made upgrades to this as well.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Brad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded March 4, 2014

Dear Brad D.

Thank you for noticing all the refreshed areas of our hotel. The Hilton Orange County Costa Mesa does have some great meeting space for conferences and weddings and yes they were also refreshed. Thank you for noticing the Tech Lounge and the Corner Pantry too. I am delighted to see that you had a great conference and that you had a comfortable stay. The staff and I hope to have you visit again real soon.

Regards,
Yolanda H.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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782 - 788 of 1,199 reviews

Reviewed February 27, 2014

Service is second to none. Every employee I came into contact with was friendly and accomodating. They went out of their way to make sure I was satisfied. The hotel lobby and sleeping rooms are beautiful. The food was excellent and the location is great. Close to a large mall and the airport. I will definately stay here again.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded February 28, 2014

Dear Kevin T.,

Thank you for the WOW'ing review. Our staff always strives for going above and beyond for group conferences, business travelers and vacationing families or couples. We are happy to see you had a great experience at the Hilton Orange County Costa Mesa.

Regards,
Yolanda H.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

From the moment I arrive I felt like I was home. I was greeted as I arrived by name. WOW! The Hotel looked great. My guestroom was very large. The staff was fantastic I was greeted at every turn from the front desk, House Keeping, and Restaurant staff. They made it easy to be away from home. Thank you you for a wonderful visit.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Kevin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded February 28, 2014

Dear Blake D.

Thank you for the great staff comment. Our catering and banquet staff are delighted that your food was excellent at your meetings and that all was superb. The hotel refresh of the Tech Lounge/Business Center and the Corner Pantry certainly is a great improvement for all guests to enjoy and make use of. Thank you for recommending our hotel for all travelers.

Sincerely,
Yolanda H.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

Hotel is exceptionally clean and the staff is amazing. Great job and keep up the great work! Food and Beverage was excellent and our meetings were superb. Hotel renovation turned out amazing as well. I highly recommend this hotel to any traveler.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Blake D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded February 28, 2014

Dear Blake D.

Thank you for the great staff comment. Our catering and banquet staff are delighted that your food was excellent at your meetings and that all was superb. The hotel refresh of the Tech Lounge/Business Center and the Corner Pantry certainly is a great improvement for all guests to enjoy and make use of. Thank you for recommending our hotel for all travelers.

Sincerely,
Yolanda H.
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Great hotel with friendly staff. Enjoyed the spacious business center and pantry with great variety of food and beverage products. First class meeting facility. Definitely will be back on my next trip to Costa Mesa

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Frank L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded February 28, 2014

Dear Hans R,

Thank you for noticing our friendly staff, the spacious business center and pantry with great variety of food and beverage products. I am delighted that you called us a First Class meeting facility. Definitely we are happy to see you upon a return visit.

Regards,

Yolanda H.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014 via mobile

Always a great place for a conference. Buffet food is not my favorite but it was plentiful and surprisingly creative . I ve never seen sushi served buffet style. Nice layout good location friendly staff and clean rooms. The bar area is nice plenty of comfortable places to sit and visit and again, wait staff terrific. I come here once a year and am never disappointed.

Stayed: February 2014, traveled on business
Thank Loomin8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded February 24, 2014

Dear Loomin8,

The Breakfast Buffet at the Bristol Palms is always fantastic with many choices. I am delighted to see that you had a great conference. Our central location to the beaches, John Wayne Airport, Disneyland and South Coast Plaza make our hotel a great choice for families and business travelers alike. The staff and I would like to thank you for your patronage and look forward to your annual trip to Hilton Orange County Costa Mesa.

Best regards,
Yolanda H.
Guest Service Manager

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Reviewed February 19, 2014 via mobile

Great hotel & great value. I was disappointed that the elevator wasn't working for my 4 day stay. Hotel was clean, restaurant was average. Location was nice, just minutes away from the airport. Staff was very friendly.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jason l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded February 20, 2014

Dear Jason L.

We are delighted to hear that you had a great stay and that all was enjoyable. The location is wonderful for any of our traveling guests. The John Wayne Airport is close by and we do offer complimentary shuttles. I hope in your future stays you will be able to enjoy the beaches and Balboa Island area too.

Regards,
Yolanda H.
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Orange County / Costa Mesa

Address: 3050 Bristol St, Costa Mesa, CA 92626-3036
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Costa Mesa
#4 Romantic Hotel in Costa Mesa
#6 Family Hotel in Costa Mesa
Price Range: $137 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Orange County / Costa Mesa 3.5*
Number of rooms: 485
Official Description (provided by the hotel):
The Hilton Orange County/Costa Mesa Hotel is located in the heart of the OC within walking distance to internationally acclaimed South Coast Plaza Shopping Center near beaches, arts, and other popular attractions. ... more   less 
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Also Known As:
Hilton Orange County / Costa Mesa Hotel Costa Mesa
Hilton Hotel Costa Mesa
Hilton Costa Mesa
Costa Mesa Hilton
Hilton Orange County / Costa Mesa CA

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