Great service everywhere. Staff is well trained, polite and helpful. We were here for business with a good rate, $135 which included internet and $5 in and out parking. Not sure if that is a standard rate. I was unable to upgrade as a group had reserved the upgraded rooms. Our first room was on the 2nd floor and overlooked a rooftop and was only a half window, and very high. It was a bit claustrophobic because of the window issue, but a nice room. The first night they didn't have any other rooms but at 1pm the following day, they were able to accommodate us in another room on the 4th floor which had the exact same floor plan as the one we left but a large sunny window and a balcony. The exercise room was very nice.
Temporary problem: pool and jacuzzi were emptied and being repaired. A bit disappointing since that was the only outside area to sit and it was completely closed off. Also there wasn't a gift or sundries shop on site. I think it is being remodeled also. Not a big issue since there is a chevron on the corner for snacks and lots of available eateries.
Best: if you have a car, this has got to be the best and easiest shopping area in the world. Every chain store, department store or eatery is close at hand. If you are relying on the shuttle to deliver you to locations, don't. It goes every 2 hours and not by request. It also picks you up, but probably on the same schedule. Starts at 10 am on the hour.
Note: I had a medical emergency while here and the staff was wonderful. I can't say enough about the staff here. All in all I would stay here again, but if the pool is important be sure to ask if it is back in service.
Oh! A Starbucks on site. Doesn't use the same syrups but my latte was very good.
- Official Description (provided by the hotel):
- The Hilton Orange County/Costa Mesa Hotel is located in the heart of the OC within walking distance to internationally acclaimed South Coast Plaza Shopping Center near beaches, arts, and other popular attractions. ... more less
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- Also Known As:
- Hilton Orange County / Costa Mesa Hotel Costa Mesa
- Hilton Hotel Costa Mesa
- Hilton Costa Mesa
- Costa Mesa Hilton
- Hilton Orange County / Costa Mesa CA