We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great value in Costa Mesa” 4 of 5 bubbles
Review of Hilton Orange County / Costa Mesa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hilton Orange County / Costa Mesa
Ranked #5 of 23 Hotels in Costa Mesa
Certificate of Excellence
Orlando, Florida, United States
Level Contributor
177 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great value in Costa Mesa”
4 of 5 bubbles Reviewed December 25, 2013

Stayed here as a great base to explore Orange County, Laguna, Balboa, Newport and even San Diego.
Had adjoining rooms for our family and the individual rooms were HUGE. We only paid $99 per room and had a deal with the third night free so it was a great value.
We did have to pay for nightly parking as well as a small fee for the adjoining rooms. It was still worth it.
There is a quite a bit around the hotel but the staff was not as familiar with the surroundings as one would hope. They were all very nice and helpful though so just do your own research.
Just to the west of the hotel on Bristol is a great shopping center called "The Camp." There is a wonderful bakery there called Blackmarket Bakery which is definitely worth a stop. There are also other food choices right there.
When in the area make sure to drive over to Fashion Island mall. We didn't visit California to go shopping but it is a beautiful outdoor mall with great people watching and an overall pretty atmosphere which we enjoyed for a bit on our last day after we got in all the sightseeing we wanted.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank ReneeFlorida27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, December 31, 2013
Dear Renee Florida 27:

Thank you for choosing the Hilton Orange County Costa Mesa and for your thorough and thoughtful comments. We've enjoyed having many wonderful guests during the holiday season, with everyone taking full advantage of the tremendous Southern California sunshine we've all been enjoying! On behalf of the staff, your notice of the many things we're doing right is appreciated. Please be assured, some the things we fell short in have been noted as well.

As we prepare to go forward into 2014 and with our refresh almost concluded, we're proud to show off some of the great new changes and additions we've made here at the Hilton Orange County Costa Mesa. We hope you'll come back soon and thank you once again!

Happy New Year!

Sincerely,

Rob A. Gauthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,040 reviews from our community

Traveler rating
    431
    323
    169
    70
    47
See reviews for
172
109
58
588
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Vista, United States
1 review
2 of 5 bubbles Reviewed December 18, 2013

Online this place looks very pretty and its prices were very good. When we arrived to the hotel the elevators were not working so we had to go down so many stairs. The stair area was very ugly looking very disappointing for a 'Hilton'. We checked in with the front desk, the gentleman helping us was very nice and quick. When we were checking in they tell us the room very initially reserved is available which was a one king size bed room but water was going to be shut down from 10-2pm which is very inconvenient! who doesn't need water??? We were offered a room with two queen size beds. Definitely not what my boyfriend and I were picturing for our special night. We take the room and the whole night there was this buzzing noise that kept waking us up!! Definitely not staying here and do not recommend this hotel

  • Stayed December 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Grecia Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, December 19, 2013
Dear Grecia Q:

I apologize for your inconvenience during a recent disruption with some of our services. We have made every attempt to provide our guests with advance notification to minimize any surprises. I am truly sorry we fell short during your stay.

As we strive to make the improvements to our hotel that will continue to set us a part from all other area hotels, some refreshing of each area of the hotel has required some brief deviations in service, but the end result will be impressive I assure you.

Thank you for your patience!

Rob A. Gauthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 17, 2013

Nice location; nice lobby and big, clean rooms. Overall, it was a good value for the money. There was nothing extraordinary about the staff or even the hotel itself, but nothing there was nothing bad. I would stay again.

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Janine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, December 18, 2013
Dear Janine A:

On behalf of the staff, thank you for taking the time to provide your comments. The Hilton Orange County Costa Mesa offers visitors to Southern California an excellent location with close proximity to Orange County John Wayne Airport, beautiful beaches, the major business corridors in Santa Ana, Irvine, Newport Beach and more; within minutes of a diversity of entertainment and shopping.

We are pleased that our guests are enjoying the extensive changes we've made, maximizing the clean, new and sleek California style visitors enjoy!

Once again thank you for choosing the Hilton Orange County Costa Mesa.

Sincerely,

Rob A. Gauthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
1 review
5 of 5 bubbles Reviewed December 16, 2013

This Hilton in Costa Mesa has great rooms, gym, pool, hot tub, and restaurant! Rooms are clean and upscale. Their staff are very knowledgeable, nice, and eager to help. Michelle was extremely patient explaining all the details in the hotel. Ben had gone to great length to accommodate my request. That had made my stay extremely pleasant. Thank you for the staff for this wonderful experience! - Westphal

  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bei Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, December 18, 2013
Dear Bei Y:

Thank you for your great observations and comments! On behalf of the staff, it was a pleasure being your host recently. My appreciation especially for your comments about our staff members.Our employee associates are committed to exceeding our guest's expectations and when it's noticed, we are very thankful.

We look forward to your return and once again, thank you.

Sincerely,

Rob A. Gauthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nathrop, Colorado
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed December 8, 2013

I recently spent an evening at the Hilton Orange County and I must say it is a typical Hilton. I stay at Hiltons when ever I travel on business (10+ nights/year) and this is a typical Hilton which is to say very good. The room was large, clean and nicely appointed.

I had two complaints many might consider minor but annoying. The first was a charge for internet. Come on guys, Motel 6 gives free internet for a $40 room. Hilton can certainly afford to give free internet access with a $140 room. The second is the charge for overnight parking. Way too much to leave a car sitting overnight.

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Doug W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, December 9, 2013
Dear Doug W:

Thank you for being a loyal Hilton guest. On behalf of the staff, your comments are sincerely appreciated. In regards to the internet charges and parking fees, unfortunately as with many hotels of our service level and geographic location, these charges are standard, ours are even lower than most of our direct competitors. We continually evaluate these charges to ensure they are competitive, fair, and accurate and will continue to do so.

Thank you once again.

Rob A. Gauthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, CA
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed December 7, 2013

The Hilton stay was off to a good start with an upgrade to the Executive Floor for only $19 per night. The room was large and on the quiet side of the hotel, so thank you! Easy walk to The Camp for fun meals and quaint shopping. All in all, the two night business stay was nice, until the check-out fiasco. My room was prepaid by my company, but the final folio did not acknowledge the pre-payment that was confirmed by phone and upon check-in. I was met with attitude from the front desk staff when attempting to resolve the matter (still waiting for my credit card charge for the entire stay to be refunded), plus I didn't appreciate that the entire lobby was cordoned off for some "repairs." A heads-up from management would have been appreciated. Also, a thank-you from the cleaning staff for the daily tips would have been nice.

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank nubusniesstrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, December 9, 2013
Dear nubusniesstrvlr:

Thank you for your insight to some of the things you liked and some of the things you did not during your stay. I am very concerned about the accounting issue you experienced during check out. Please call me directly at 714 438 4900.

Sincerely,

Rob Gauthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novato
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 5, 2013

My wife lost her phone at a social mixer during a conference...go figure. She boarded the plane, tried to call me, realized she lost it and we got in touch with Trevor, who is the hotel manager. Not only did he canvas the lobby, but took my information and made a few rounds afterwards. He found the phone and sent it Overnight (for Saturday delivery even!). Big thanks. We'll be back when we're down south early next year - this time with a chain on her phone.

Hotel is beautiful - perfect for the business trip and get-together. Stayed at the Fairmont as well - you can stay here and still enjoy the same luxury. Service is outstanding.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob G, General Manager at Hilton Orange County / Costa Mesa, responded to this review, December 9, 2013
Dear Jeff Z:

Thank you for taking the time to write your kind comments about the Hilton Orange County Costa Mesa and one of our many highly valued associates Trevor! Things happen on busy trips away from home and the fact that we could step up for your wife is indicative of our commitment towards service that goes above and beyond expectation. Trevor represents the service we have become known for and he makes us proud daily!

Whenever visiting the southern part of our beautiful state, we certainly hope you'll choose to return to the Hilton Orange County Costa Mesa and enjoy all the hotel and more importantly, the area offers-hospitality, sun and fun, and convenience to the major business corridors of Southern California.

Thank you once again for choosing the Hilton Orange County Costa Mesa.

Rob A. Gauthier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Costa Mesa
0.1 mi away
Crowne Plaza Costa Mesa Orange County
1.2 mi away
Ayres Hotel & Suites in Costa Mesa - Newport Beach
0.6 mi away
Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel
Show Prices
Show Prices
Show Prices
0.6 mi away
Costa Mesa Marriott
Costa Mesa Marriott
#7 of 23 in Costa Mesa
4.0 of 5 bubbles 368 reviews
0.5 mi away
The Westin South Coast Plaza
The Westin South Coast Plaza
#6 of 23 in Costa Mesa
4.0 of 5 bubbles 808 reviews
1.5 mi away
Hilton Irvine/Orange County Airport
Show Prices
Show Prices
Show Prices

Been to Hilton Orange County / Costa Mesa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Orange County / Costa Mesa

Property: Hilton Orange County / Costa Mesa
Address: 3050 Bristol St, Costa Mesa, CA 92626-3036
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Costa Mesa
#4 Romantic Hotel in Costa Mesa
#6 Family Hotel in Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Orange County / Costa Mesa 3.5*
Number of rooms: 485
Official Description (provided by the hotel):
The Hilton Orange County/Costa Mesa Hotel is located in the heart of the OC within walking distance to internationally acclaimed South Coast Plaza Shopping Center near beaches, arts, and other popular attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Travelocity and Booking.com so you can book your Hilton Orange County / Costa Mesa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Orange County / Costa Mesa Hotel Costa Mesa
Hilton Hotel Costa Mesa
Hilton Costa Mesa
Costa Mesa Hilton
Hilton Orange County / Costa Mesa CA

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing