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“Lovely as usual!” 5 of 5 bubbles
Review of Ayres Hotel & Suites in Costa Mesa - Newport Beach

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Ayres Hotel & Suites in Costa Mesa - Newport Beach
Ranked #2 of 23 Hotels in Costa Mesa
Certificate of Excellence
GreenLeadersGold level
Orange, California
Level Contributor
4 reviews
“Lovely as usual!”
5 of 5 bubbles Reviewed September 1, 2012

This is my 8th stay in this hotel over several years. It remains one of my favs! It is elegant, clean, and stylish. The rooms are clean. The beds and pillows are very comfy. We called the morning of our arrival and were able to arrange to get have an early check-in. We made the 5:30-7:30 cookie time when we came back from dinner. The jacuzzi felt great late evening. The breakfast was yummy, and the coffee was superb. The only negative was our air-conditioner was either too cold, or the fan kept turning off during the night. The VISA special added to the great value of our stay.

Room Tip: Rooms on the west side would be quieter since the airport runway is very close by.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites in Costa Mesa - Newport Beach, responded to this review, September 14, 2012
Dear Sue -

Thank you for allowing us to welcome you back for the eighth time! How fantastic to know we are able to provide you with consistently friendly service and comfortable accommodations every time you visit. Guest loyalty means a great deal to us, so we are very appreciative that you have made us your choice of hotel in Costa Mesa over the past few years. Thank you so very much for taking the time to review our hotel, and we hope to welcome you a ninth time very soon.

Warm regards,

Susan O'Brien-Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,292 reviews from our community

Traveler rating
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    351
    111
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (378)
Date | Rating
  • Danish first
  • English first
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  • Italian first
  • Japanese first
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English first
San Jose, California
1 review
5 of 5 bubbles Reviewed August 27, 2012

I stay at the Ayres on business on a fairly regular basis and it is always a good experience. The staff is always friendly and helpful! Jose and Cesar in the restaurant are always on point and make it a great visit as well. Comfortable, clean and friendly!

Always keeps me coming back!

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Erin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, NV
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

Clean, well maintained rooms and excellent customer service. Ayers Hotel and Suites in Costa Mesa is a nice, comfortable place to stay while in the Orange county, Irvine area. The breakfast was decent and there are numerous places to eat within walking distance. Good value for the relative high cost location. One drawback is its location close to the John Wayne airport, but there are noise ordanaces that limit plane take off and landings so minimizes 11 PM to 7 AM sleeping hours.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mietz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites in Costa Mesa - Newport Beach, responded to this review, September 7, 2012
Dear Mietz -

It was a pleasure having you as our guest. Thank you for taking the time to share your experience and for your kind words. It is always fantastic to learn that a guest has found his/her stay clean, comfortable, and welcoming as these are the things we strive to provide in a hotel stay. I am also pleased to hear you found the location convenient for your needs. We are always grateful for a recommendation and greatly appreciate your review.

Many thanks,

Susan O'Brien-Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
silicon valley
Level Contributor
315 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed August 22, 2012

The price is decent and the rooms are furnished with nice beds but that is the end of the nice. I bring my own shampoo (the one they supply is so bad) and they do not provide conditioner.
It is basic hotel. The breakfast is nothing to look forward to with the watery eggs and tasteless muffins. The bacon and oatmeal are fine. The coffee is not good. But its free...
i have been staying here for years because it is located near the place I am visiting, and large groups tend to book here because of price and the hotel does not make the needed additions to staff or breakfast rooms.
I will in the future ask if there is a group booked when I plan to stay and move elsewhere if this is the case.

  • Stayed August 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank travel4fun111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites in Costa Mesa - Newport Beach, responded to this review, September 4, 2012
Dear Travelforfun111 -

Thank you for allowing us to welcome you to our hotel once more. We appreciate your patronage and are pleased to know you find the beds comfortable and the guestrooms nicely furnished. I do apologize, however, for any issues you may have experienced with the breakfast and service levels due to large groups. We generally do our utmost to staff according to occupancy, but I would be happy to review our current staffing levels to see what can be done to remedy this. As to the breakfast, we review our offerings often, so please know your comments will be used when we next revisit them. We appreciate your candid review and hope you will give us another opportunity to prove to you how exceptional a stay at our hotel can be.

Sincerely,

Susan O'Brien-Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 21, 2012

Excellent value and professional, polite staff. I arrived very late -- too late for dinner but was able to walk a short distance away to a nearby McDonald's. The neighborhood is safe and very near UC Irvine. I used the Business Center and it was well stocked with everything I needed - even at 1AM! There is a free breakfast - but I left too early to enjoy it.

Room Tip: If you are there for a visit to UC Irvine - they offer an excellent rate!
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  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SelectiveTraveler931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites in Costa Mesa - Newport Beach, responded to this review, August 30, 2012
Dear Selective Traveler931 -

Thank you for allowing us to welcome you however briefly. We are honored that you find us worthy of such a positive review after a very short visit and thrilled to have inspired such a strong impression. We hope you will have another chance to visit us for a longer period and really experience all we have to offer, including that complimentary full breakfast!

Safe travels,

Susan O'Brien-Moore
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, New York
2 reviews
4 of 5 bubbles Reviewed August 19, 2012

The rooms in the annex are quite dark and are showing age; they need lighter-weight materials (not rayon-type drapes and bedcovers), and fresher brighter colors.

Van service is exceptional and the drivers are a good source for local events.

Room Tip: Rooms in the main building are newer. Have breakfast in the main building which is excellent select...
See more room tips
  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank anonymous869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites in Costa Mesa - Newport Beach, responded to this review, August 30, 2012
Dear Anonymous869 -

Thank you so much for your candid review of our hotel. While I am thrilled you found our shuttle drivers personable and knowledgeable, I do apologize if the draperies in the rooms were not to your liking. I will be sure to share your comments with the design team at our corporate office for their use the next time the guestrooms are updated and renovated.

Sincerely,

Susan O'Brien-Moore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nesconset, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 18, 2012

This hotel was beautiful, with excellent service. The breakfast was very good with fresh danish, breads, hot food, cereal, etc. The rooms and lobbies were very nicely (and elegantly) decorated and very clean. The decor was sort of a mix of old English, with a touch of medieval and nautical. Definitely not modern but beautiful.

Though it was near the airport, there weren't many flights that you could really hear.

The price we got was a total bargain compared to the quality of the hotel. Right off the highway for easy access to anywhere in the area.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank achebeekay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Hotel & Suites in Costa Mesa - Newport Beach, responded to this review, August 30, 2012
Dear Achebeekay -

It was an absolute pleasure welcoming you to our hotel. Thank you for your kind review and for choosing our hotel for your stay. We wish nothing more than for our guests to experience the ultimate in accommodations and service, so it means a great deal that you not only found value in our hotel but also comfort. We appreciate your recommendation and hope you will keep us in mind the next time you are in the area.

Warm regards,

Susan O'Brien-Moore
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ayres Hotel & Suites in Costa Mesa - Newport Beach

Property: Ayres Hotel & Suites in Costa Mesa - Newport Beach
Address: 325 Bristol St, Costa Mesa, CA 92626-5998
Phone Number:
Location: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Costa Mesa
#2 Business Hotel in Costa Mesa
#2 Romantic Hotel in Costa Mesa
#2 Green Hotel in Costa Mesa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ayres Hotel & Suites in Costa Mesa - Newport Beach 4*
Number of rooms: 284
Official Description (provided by the hotel):
The charm and elegance of a European-inspired boutique hotel awaits you! You'll find all of the 284 luxurious guest rooms at Ayres Hotel & Suites Costa Mesa are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, microwaves, coffeemakers, well lit work desks and Wifi, MP3 radios, and hairdryers. A stay at our Costa Mesa hotel means you'll be just moments from some of the biggest California attractions. Only just down the street, you will find the most prestigious shopping mall in Orange County, South Coast Plaza, with stores like Tiffany's and Bloomingdale's. For the theater buffs, the Segerstrom Center for the Arts is only 3 miles away and engages audiences with a broad range of productions in music, dance, and theater. The Orange County Fairgrounds, mere minutes away from the Ayres Hotel and Suites Costa Mesa, plays host to numerous festivals and fairs. The most famous is the Orange County Fair with tons of rides, attractions, and fair food which takes place every Summer. For those coming to California for its pristine beaches, Newport Beach is close by and absolutely breathtaking. Balboa Island is also a short ferry ride away from the nearby Balboa Peninsula and provides great family fun with fair rides and attractions. Explore everything Orange County has to offer when you visit our exceptional Costa Mesa hotel in the heart of the OC. ... more   less 
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Also Known As:
Ayres Hotel And Suites In Costa Mesa - Newport Beach
Ayres Hotel Costa Mesa
Ayres Hotel & Suites In Costa Mesa - Newport Beach CA - Orange County

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