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“Friendly, reliable, and needs an upgrade”
Review of Marin Suites Hotel

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Marin Suites Hotel
Ranked #2 of 3 Hotels in Corte Madera
Tucson, Arizona
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Friendly, reliable, and needs an upgrade”
Reviewed June 10, 2014

We have stayed at Marin Suites several times over several years. This will be our last stay during the summer time. The property has been undergoing consistent renovations over time, but absolutely has to take the next step and add air conditioning. Marin is no longer cool during the summer time. Temps in the high 80's and low 90's make the room unbearable during the day time. The staff is friendly and helpful. The breakfast is certainly adequate for quick self-serve, and the location is excellent. Convenient to San Francisco and points north as well as to local shopping. However, the lack of AC really kills the deal in the summer.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank gbarkan98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, June 13, 2014
Thank you for taking the time to give us your feedback. We appreciate you have stayed at Marin Suites several times over several years. It is unfortunate that you do not want to try us during the summer time. Yes, the property has been undergoing consistent renovations. We are addressing the hot weather problem by purchasing evaporative cooler for each hotel room. We realize that this is not the end all to solve air conditioning, but we are working to have the rooms more comfortable for you and all of our guest. These coolers will clear the warm air with cool air and with the ceiling fans make all the rooms that much more comfortable than in the past.

Again, thank you for your feedback. It takes guest like you to realize that we needed to find a solution. We hope that we will see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (195)
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English first
Saint Paul, Minnesota
1 review
Reviewed May 28, 2014

We stayed in a two bedroom suite (4 adults, 3 children ages 12, 6, and 2) and it was perfect for us. The kids loved the pool, breakfast was provided on the first level, and there was a grill available to BBQ, which we did on two of the three evenings. The courtyard was beautifully kept and the pool extremely clean. The hotel is close to Trader Joes and Safeway, so we could cook/eat all our meals on site, which is wonderful with a two year old who does not sit still for long! The staff were extremely responsive to our requests (more towels and pillows) and they happily granted a late check-out so we could shower after our half marathon. I highly recommend this place if you are staying with extended family/kids.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank heather2gray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, June 13, 2014
Thank you for your endorsement. It's nice to read that we were perfect for you and exceeded your expectations.

We hope to see you again and again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belmont, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2014

I have stayed here twice but probably won't again. I completely forgot about the lack of AC.
The rooms are tired and the beds are beyond old. My iron was broken and only the sound worked on the TV. And I am writing this last sentence as TripAdvisor needs a minimum of 200 words.

  • Stayed May 2014, traveled solo
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Helpful?
1 Thank KrisTraveler66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, June 13, 2014
Thank you for writing us a review. We hope you will give us another try in the future. No we have not installed air conditioning, but we have purchased evaporative coolers for each room. Using the ceiling fans as well as our portable fans all rooms should become a lot cooler.

We apologized that you were not comfortable with the bed. We have recently purchased beds in the last year. Unfortunately we realize not all bed meet personal preferences.

Again, I hope you give us another try and experience the changes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martinez, California
1 review
Reviewed May 27, 2014

We stayed in a studio suite with a king size bed. The bed wasn't the most comfortable bed, but I can't complain about anything else! I didn't wake up in pain so really the bed wasn't horrible uncomfortable, just not memorable. The room was soacious, clean, the staff was friendly when we crossed paths, the soap provided smelled wonderful (including shampoo and conditioner) and the little sanctuary area and pool/spa area was so relaxing! We would definentely stay here again! The best part too is it was only a short 15-20 minute drive from the city!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
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Helpful?
Thank Melissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, June 13, 2014
Thank you for taking the time to give us your feedback on the hotel. We apologize the bed was not more comfortable. We have purchased beds in the last year, but we realize that everyone is different. We appreciate that you did point out that the rooms are spacious, clean, the staff was friendly. It's great to read that took advantage of the sanctuary area and pool/spa area and found it so relaxing.

We look forward to having stay here again and giving us such a nice endorsement!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Viksdalen, Norway
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 24, 2014

This is a good hotel with nice apartments and good prices.

We rented 2 apartments for 3 nights with kitchen. Good space with separate rooms and great beds. Nice hotel with pool, quite area, nice staff that are helpful and know a lot about the area.It only 15 to 20 minutes drive downtown San Francisco.

From the hotel you have only 5 to 10 minutes drive to Sausalito where you can find some great restaurant with good service and a nice view to San Francisco and Alcatraz.

I stayed at this hotel in 2013 and 2014 because it's close to grocery store with the name Safeway. At Safeway there are good prices for all types of grocery. Impoetant to ask for the "safeway discount card" if you don't have it. Look for the "yellow prices" and you get good discount if you use the Safeway card.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alcatras1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, June 13, 2014
Thank you for letting us know that we are a good hotel with nice rooms and good prices.

We look forward to having you stay again in 2015.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedarburg, Wisconsin
Level 6 Contributor
125 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 14, 2014

Hotel was as expected based on the photos and other reviews. The size of the room was surprisingly large and it is evident the property is being converted from another use. The rooms were clean and served our purpose as a place to stay while touring the area. The breakfast was sparse but sufficient for a quick meal. Stayed at the end of Aug. so the need for A/C was not an issue as mentioned in other reviews but the noise is a factor whether from the parking lot or another inconsiderate guest. Fortunately, the hotel was not fully booked when we stayed so those issues were minimal.

The 2 issues the management could address are: 1) the evening staff person who checked us in was rather abrupt and put out by our late arrival (6 pm). Seeing 2 women traveling with reservations for 2 separate rooms, he proceeded to place us in rooms far apart from each other across the pool area and on separate floors. We questioned the distance and he claimed those were the only available rooms. We later found neither of us had guests in the adjacent rooms next to our assigned room. Inconvenience aside, it seemed not only inconsiderate to do that to guests traveling together, but it was also a safety factor.
2) the hotel computers for guest use should be limited to use for travel needs such as airline check-in, etc. and staff should address people who cause a back up of guests waiting to take care of business when other guests are gaming or using facebook. Definitely no children should be using it as a toy.

Overall a decent place to stay and hopefully the renovations move forward to improve the function and atmosphere of the property.

Room Tip: away from freeway
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  • Stayed August 2013, traveled with friends
    • Value
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Helpful?
Thank Di7740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, June 13, 2014
Thank you for taking the time to write a review. We appreciate that the hotel met your expectations from photos and other reviews. We agree the size of the room was surprisingly large and that they are clean. Also it's nice to read that you thought A/C was not an issue.

Regarding the 2 issues with management that we need to address. First, w e do take our guest service very seriously and met with individual and had a counseling session. Second, the computer is for all guest and we do not tell what they can or cannot do when using them. We would like to believe that guest will use common sense and courtesy to realize that they are for all guest. Unfortunately not all guest apparently demonstrate that, but we will not police the computer usage. However, if a guest is monopolizing a computer we will make every effort to assist the guest that needs information off a computer.

Yes we are continuing to move forward with our renovations as we just we did finished lobby floors and are going to update our Hospitality Room for breakfast.

Again, we appreciate your feedback and look forward to your next stay.
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Colorado
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 14, 2014

While Marin weather is normally cool, it was hot while we were there and the room was really hot since there is no AC. The beds are soft, great if you like that but way too soft for us. We had to open all of the windows to cool down but then it was really noisy. Also, the shower drain was very slow. It's always gross to stand in the shower with water covering your feet.

The staff was very good. We needed a new towel and then the safe battery died. They fixed both quickly and with a smile.

Bottom line, great location and staff, but a mediocre property. I would stay elsewhere if the temp is going to be above 80.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MHemmeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, June 13, 2014
We appreciate you taking the time to give us your feedback. Marin weather is normally cool and of late we have been hit with unusual heat. We do not have any air conditioning and we have been taking notice to your comments and other regarding this topic. We are now in the process to make sure that every room has a evaporative cooler along with the ceiling fans and the two portable box fans in the closets. We realize that this is not the end all solution, but we are making every effort to yiou and our other guest more comfortable.

Having the beds too soft, is difficult to adjust as the beds are a year old. Unfortunately we do not have the adjustable sleeping beds, but we do use the premium Serta Perfect Sleeper beds that are very high rated for comfort. We had to open all of the windows to cool down but then it was really noisy. Also, the shower drain was very slow. I

Thank you for letting us know that our staff was very good.

Again thank you for the review and we look forward to having you try us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marin Suites Hotel

Property: Marin Suites Hotel
Address: 45 Tamal Vista Blvd, Corte Madera, CA 94925-1144
Phone Number:
Location: United States > California > Marin County > Corte Madera
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Corte Madera
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Marin Suites Hotel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
A luxury all-suite hotel located in the heart of Marin County, Marin Suites Hotel, is uniquely defined by its spacious and comfortable hotel suite accommodations. Just 12 miles north of San Francisco, a short drive from the wine country and minutes away from numerous attractions in the Bay Area, Marin Suites Hotel is the perfect choice among Marin County hotels. Bordered by sprawling hills and waterways, this unique town features a refreshing blend of outdoor culture with a cosmopolitan feel. ... more   less 
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Also Known As:
Marin Hotel Corte Madera
Marin Suites Hotel Corte Madera, Marin County, CA

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