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“Great Stay!”
Review of Marin Suites Hotel

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Marin Suites Hotel
Ranked #2 of 3 Hotels in Corte Madera
amherst
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Stay!”
Reviewed October 12, 2012

We enjoyed our stay at Marin Suites. Our family of five came to San Francisco for a family wedding. Since we usually travel using our timeshare and stay in 2 bedroom suites, we were looking for a place bigger than just a hotel room which can be very crowded for a week with three big kids. This place was perfect. It was located in a great spot, easily accessible to the highway. The room was dated, but comfortable. The kitchen was convenient for small meal prep. The complimentary breakfast while repetative, fed us well. The pool area, hot tub and Sanctuary were very clean wonderful. The hot tub was very hot which was nice. The staff was very nice and helpful. Overall, it was an excellent value and stay!

Room Tip: The back of the hotel is in front of the highway so can be noisy with the windows open, but it didn...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jal871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sscheck, Director of Sales at Marin Suites Hotel, responded to this review, October 18, 2012
Thank you for the positive feedback on Marin Suites Hotel here in beautiful Corte Madera, CA. Yes, our two bedroom suites are very spacious and offer size and comfort no other hotel has in the immediate area, hopefully we will see you return in the near future..
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Rating summary
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  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (195)
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English first
Washington DC, District of Columbia
2 reviews
Reviewed October 11, 2012

We traveled across the country with an 11 months-old baby to Marin County to visit family. Everything was perfect for us and the one bedroom suite really fit our needs: it had a big kitchen, dining area, updated bathroom, etc. The kitchen had everything we needed - a microwave, dishes, stove-top, oven, fridge. The staff was super nice - even the cleaning ladies. We asked for a crib and they brought it in within minutes.
In addition - the rooms were very clean and the bathroom had quality shower gels and shampoos (which usually says something about the quality of the hotel), an abundance of towels, and more.
The only reason I don't give them 5 stars is because the beds are kind of old - every time we went into bed everything started squeaking with all the springs going up and down...
The property itself is really nice too - there's a Jacuzzi and a nice pool. The location is great because it's just off the highway, super close to shops and restaurants.
So - all in all - I recommend this place to anyone coming to the area.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tammy079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sscheck, Director of Sales at Marin Suites Hotel, responded to this review, October 18, 2012
Thank you for the excellent comments directed at the team here ar Marin Suites Hotel in Corte Madera, CA. The team works very hard to meet/exceed the expectations of our guest's so I will share your comments to them.. Hopefully we will see you again soon..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 9, 2012

We arrived at 9:30 pm having flown from the UK with two small children. We had been travelling for 26 hours. Despite having confirmed reservations for four people there was only one bed and no airconditioning on a stinking hot night. Being exhausted we then had to debate with the staff to provide extra beds, a hassle we did not need. By 10:30 the additional bedding arrived.
The room was on the top floor and extremely hot. Due to security we were not comfortable leaving the windows opened so sweltered under the fans. A positive of the room was its size, extremely large and roomy?

Room Tip: With no air conditioning in any of the rooms, take a room on the lower floors, it might be a little...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mumfusspot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.

We are and will continue to improve on our guest experience with feedback like yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Indiana
Level 5 Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 9, 2012

We chose to stay here because of the two bedroom suite option as we were a group of 4. The rooms were very comfortable, there was more than adequate bed space with the three beds in the two bedrooms plus the pull out couch in the living room. The room was clean, nicely furnished with a large flat screen TV in the living room and additional TV in each bedroom. A couple of people in our party had to wear earplugs because of the close proximity of the 101, which though a little noisy for sleeping purposes, was ideal for getting to the Larkspur ferry stop in less than 5 minutes and Muir Woods and Sausalito. The staff was very friendly, offering us free movie passes to a local film festival and informing us about the ferry option of getting to SF and even printing out directions for us. We all really enjoyed the Sanctuary in the evening where we drank coffee and tea by the fire on the comfortable outdoor furniture. The hot tub and pool looked great too, but the weather was a little too cool for us to brave them. The breakfast was typical continental fare but the coffee and tea options were more high end than most places. We all enjoyed the fresh fruit and belgian waffles as well. The only complaint we had was that one of our guests was unable to connect to the wireless internet that was supposedly provided. Customer service responded and reported that the issue had been fixed but she was never able to connect. Overall though this is an excellent place to stay and much more affordable than options we looked at in SF and Sausalito and the surrounding area.

Room Tip: The back of the hotel (east side) faces the 101 so the rooms on the west side are probably quieter t...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
Thank you for taking the time with your review and sharing your experience.

We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 4, 2012

While the rooms are big, the website fails to advertise that there is no air conditioning in the building. From check in, staff had bad attitude and failed to recognize or positively respond to their mistake in booking. Staff was consistently unfriendly and unhelpful.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Agross144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.

We are and will continue to improve on our guest experience with feedback like yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 4, 2012

We arrived at 7:45 pm Monday, 10/1/2012 and had to wait 12 minutes before a service rep could start our check-in process. (We had reservations.) The price on the bill was listed as $6/per night higher than the email reservation confirmation. Staff were unable to correct the price and referred us to the day staff. We had purchased a "Family Package" at Marin Suites that included 2 Ferry tickets from Sausalito to San Francisco, and pizza. Also, at check-in, we were told to stop by the lobby to get our 2 Ferry tickets the next morning. Our room, #124, was on the second level directly above the lobby. The bedroom "view" was telephone poles and lots of wires as well as a bright street light. It was extremely warm (80s) and since there is no air conditioning at Marin Suites, we had to use the portable fans that were in the room --- but if we closed the window or the drapes, then the fans could not bring in cooler circulating air. And because we couldn't close the windows due to the stifling heat, we had light in the room all night and at 5 am we heard the rumble of construction trucks roaring down Tamal Vista Blvd. Then, at 7:30 am, a jackhammer began blasting away on Chickasaw Street (100 yards from the hotel), announcing the beginning of a new construction day. Tuesday morning we spent 27 minutes waiting to get our Ferry tickets and get our bill corrected - there were two people on duty, phones were ringing off the hook, and people were trying to check out. We finally spoke with Jose. We showed him the email reservation confirmation from Marin Suites and after extended discussion, he agreed to correct the rate to the original confirmed price. He also, again after extended discussion, credited our account for the 2 Ferry tickets because the hotel had not sent anyone to the Ferry Station to get the tickets. Tuesday evening we returned to the hotel at 8 pm after a long day in San Francisco. We walked into the lobby to order our free pizza only to be told by a very harried desk clerk that he wouldn't be able to order the pizza for an hour. The clerk thought better of the situation and called our room about 20 minutes later to tell us he had ordered the pizza and it would be delivered in 30 minutes. We checked out Wednesday morning, October 3, 2012, and the credits for the overcharge on the room and the 2 Ferry tickets were applied.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank B G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.

We are and will continue to improve on our guest experience with feedback like yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
33547
2 reviews
Reviewed October 2, 2012

This hotel is an old apartment complex turned into a roomy suite hotel. Certainly there are somewhat cheaper alternatives but for the amount of space and the look and feel of the place it is a real bargain. We got a very large 2 bedroom suite with one bath and a huge living room and full kitchen for just over $230/night.

Compared to a typical suite hotel like a Residence Inn it was close to 2x as large and just felt very roomy. There were a few signs of wear and tear but maintenance was very good, towels luxurious and beds of high quality.

The road connections to San Francisco are a little confusing as is the location of the lobby when you arrive, but the property is generally very nice and it is a very short hop to the city.

The apartment design of the complex makes you feel like a resident with a very pleasant protected but sunny pool area and garden that encourages relaxation. It also means it is a bit noisier than some places and we were there when the fire alarms were tested for more than an hour, but even that failed to spoil our stay. After about 10 days travel under our belt this was a welcome change.

A good breakfast bar and good sized laundry were also welcome.

The only really odd thing was that they supplied nice robes for wearing to the pool but refused to provide them for all guests. They are monogrammed and for sale so the restriction made no sense and left half our family cold when we could have felt coddled. It is a small thing, but counterproductive and slightly undermines the overall positive feel of the hotel.

Room Tip: The design is such that your back windows, off the bedrooms, is going to look out at parking lot or...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fishhawkbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
Thank you for taking the time with your review and sharing your experience.

We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marin Suites Hotel

Property: Marin Suites Hotel
Address: 45 Tamal Vista Blvd, Corte Madera, CA 94925-1144
Phone Number:
Location: United States > California > Marin County > Corte Madera
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Corte Madera
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Marin Suites Hotel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
A luxury all-suite hotel located in the heart of Marin County, Marin Suites Hotel, is uniquely defined by its spacious and comfortable hotel suite accommodations. Just 12 miles north of San Francisco, a short drive from the wine country and minutes away from numerous attractions in the Bay Area, Marin Suites Hotel is the perfect choice among Marin County hotels. Bordered by sprawling hills and waterways, this unique town features a refreshing blend of outdoor culture with a cosmopolitan feel. ... more   less 
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Also Known As:
Marin Hotel Corte Madera
Marin Suites Hotel Corte Madera, Marin County, CA

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