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“Worst Internet, nice staff and room”
Review of Marin Suites Hotel

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Marin Suites Hotel
Ranked #2 of 3 Hotels in Corte Madera
Richmond, California
1 review
“Worst Internet, nice staff and room”
Reviewed June 21, 2012

They advertise their hotel for having "High Speed Internet Connection" but they are not even near high speed internet. It was probably the worst internet I've ever used. Except this, everything was good, I liked staff, room, cleanness. .

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alp Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
Thank you for taking the time with your review and sharing your experience.

We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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575 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (195)
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English first
Santa Cruz, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 17, 2012

This place was recommended by a doctor's office close by where I was scheduled for surgery. Upon arriving, late evening, the first problem we encountered was that the toilet backed up & after our second call to the office, we finally got someone to answer, who sent a repair guy over to our room. Then I went to set the alarm clock to not miss my early morning appt. & that was broken. I was told to have clean hair for my surgery the next day, only to find that the hair dryer also didn't work. The furniture is old & outdated, the carpet is the same & stained. The parking lot was totally full, so we were told we could park next door at the the theater, hauling our luggage under the cable that divided the theater parking lot from the hotel parking lot. For the money that this place cost, I would have expected a much nicer & cleaner atmosphere. I will never stay here again, nor recommend it to anyone. In fact I will be sure to let my doctor's office know about these problems so as not to refer this to other surgery patients in the future.

Room Tip: You might try the Best Western instead which is close by.
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.

We are and will continue to improve on our guest experience with feedback like yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Corte Madera hotels

So CA
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 12, 2012

I stay here when I am in the Bay area. I have come up for a sister's week end and there was plenty of room and a great location. I see clients when I am in town and the suites are perfect for that as well. Great food and shopping within walking distance and a car ride to The City, Muir Woods, Stinson Beach or the delights of Mill Valley and Sausalito are all nearby. Stay away from the freeways on Friday afternoons and you will be very happy here.

The movie theater next door is top notch because George Lucas was involved the the design and sound system back in the day and would sometimes use it for screenings. Great find.
The staff is always helpful and Francine at the desk in a doll for information and quality service.

Room Tip: I like the upper rooms in front of the Hotel. You can see the water just over the neighbor hood. Th...
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marhea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
Thank you for taking the time with your review and sharing your experience.

We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
Reviewed June 4, 2012

After seeing the website, it appeared that we were getting a great deal in a classy hotel. We had a two-room suite located in the back of the hotel right next to Highway 101. This hotel is extremely old, like an old apartment building converted to "suites," and the walls are thin so you can hear the other guests. The living room furniture looked like it had been purchased at a garage sale. Carpets had stains throughout the unit. The tops of the drapes were full of dust and windows were dirty. Bathroom door stuck when you closed it, (and this suite did not come equipped with robes.) The beds were hard and uncomfortable. The noise from the traffic on Highway 101 was loud with the windows closed. It you like "roughing it", this is a good place, but if you are looking for quality, don't stay here.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TiredTraveler73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.

We are and will continue to improve on our guest experience with feedback like yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 22, 2012

We found the Marin Suites Hotel to be convenient to everything we wanted to see--Muir Woods, Sausalito, the Marin Headlands, Sonoma--without having the hassle of San Francisco traffic. The proximity to the shopping center made it easy to find a variety of restaurants within walking distance. With a kitchen and Safeway nearby and with the great breakfast provided each morning, we were able to keep our food budget down!

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RetiredEducProfessor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Director of Sales at Marin Suites Hotel, responded to this review, March 8, 2016
Thank you for taking the time with your review and sharing your experience.

We apologize for the delay. As the Director of Sales, it is very important that I follow up and read all of our reviews. We realize you have choices when choosing a hotel. We appreciate having the opportunity to be your lodging partner when you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vallejo
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 25, 2012

Who knew that this was like staying in a resort so close to San Francisco and Tiburon and Sausalito!??! Full apartment amenities-stove, refrigerator and separate bedroom with 2 queen size beds BUT the best part was/were the 3 public areas within the center of the Hotel.
Public pools heated and filled with salt water- a HUGE +
A Sanctuary with large comfortable sofas and pillows for lounging and conversation
An outdoor grassy area with shade from the large trees and conversation pits in convenient areas.
It was perfect for my family to relax, swimm, and have a very warm and happy weekend.

Room Tip: Great value and a full breakfast was included. Try to get a room facing Tamal Blvd as the east sid...
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GreenEyedGadeki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sscheck, General Manager at Marin Suites Hotel, responded to this review, April 30, 2012
Thank you for your thoughtful comments and recent visit to our hotel in Corte Madera. We are glad you enjoyed your stay and our wonderful outdoor space. We did an extensive renovation of these areas with upgrades to our pool and garden areas and added the beautiful Sanctuary. We hope to see you again soon next time your travels bring you to the Marin/San Francisco area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 15, 2012

After having trouble finding hotels in Marin that have adjoining rooms - I took a chance on the Marin Suites. SO glad that I did. The staff is wonderful, the suite was perfect for me and my 3 kids. The rooms were a good size, the beds were comfy and the robes were a nice added touch. On a budget, we took advantage of cooking dinner in the kitchen. We enjoyed breakfast, free parking, free Internet and the wonderful pool and hot tub. We will definitely stay there again. Other families with children were there, that made it even more fun for the kids. Two thumbs up!

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mona K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sscheck, General Manager at Marin Suites Hotel, responded to this review, April 30, 2012
Thank you for bringing your family to the Marin Suites Hotel this spring. We are so glad you enjoyed your stay, and can’t wait to have you back with us again. We do also agree that we offer an exceptional value and one of kind experience in Marin with our large Suites, complimentary breakfast, and beautiful outdoor spaces.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marin Suites Hotel

Property: Marin Suites Hotel
Address: 45 Tamal Vista Blvd, Corte Madera, CA 94925-1144
Phone Number:
Location: United States > California > Marin County > Corte Madera
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Corte Madera
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Marin Suites Hotel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
A luxury all-suite hotel located in the heart of Marin County, Marin Suites Hotel, is uniquely defined by its spacious and comfortable hotel suite accommodations. Just 12 miles north of San Francisco, a short drive from the wine country and minutes away from numerous attractions in the Bay Area, Marin Suites Hotel is the perfect choice among Marin County hotels. Bordered by sprawling hills and waterways, this unique town features a refreshing blend of outdoor culture with a cosmopolitan feel. ... more   less 
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Also Known As:
Marin Hotel Corte Madera
Marin Suites Hotel Corte Madera, Marin County, CA

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