I have never walked into a restaurant and been personally greeted by every employee that faced me, excellent job!! The food was very good as with other Panera Bread restaurants I have visited. The problem was that they did not have enough staff on hand to keep the place clean. Just about every empty table was dirty and there was lots of food stuff on the floor. For a place that was a busy as this one was, they surely have enough money to hire extra help to keep it clean!
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