I had a very similar experience to Sharon Z. The first room they gave us was next to Orange Ave. It had a lot of street noise from all the traffic. About half an hour after we checked in, I knew I was not happy with this room. I went down to the front desk and requested a new room. They gave us a room in the courtyard area which was very pretty and serene. We had an even better bay view than the first room did. Although the first room was larger, we were much happier in the quiet peaceful room. We could sit out on the balcony and enjoy the bay view. The rooms were done in grays which I did not particularly like but I guess it was suppose to be peaceful. I felt the rooms should have been decorated in a similar style to the original main building which was a beautiful early 1900's mansion. The location was very good as it was within walking distance to lots of good restaurants and right across the street from the Del Coronado. The staff was helpful and friendly.