Our party of 5 looked forward to the restaurant based on the TripAdvisor reviews. The atmosphere is perfect, but there were some issues in our evening. First we were choosing wine from the wine menu which was pretty limited. I usually like Barbera or Dolcetta from Alba or Asti and there were none on the menu. We struggled to find a wine we were excited about but ended up getting a Malbec from Argentina. This really bothered me as I try to find a wine to match the country of the food.
We placed our orders and when the salads came, my wife's Caesar salad with chicken was not included. She didn't think anything of it because she was having that as her main course. When the main courses were served she got nothing. When we asked about her salad they went to check and came back to say they were working on it now; obviously it was overlooked with both courses. By the time they cooked her chicken for the salad, several people had finished their dinners, and all finished before she could eat the whole salad. She quit eating since everyone else had finished and were ready to move on the coffee and dessert.
While the food and atmosphere were good, we all came away with knowing we'd had bad service. Worse, nobody offered to comp her food or provide her a dessert to cheer her up. We definitely will not return.