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“Great location, but some problems”

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Coronado Island Marriott Resort & Spa
Ranked #7 of 17 Hotels in Coronado
Certificate of Excellence
A TripAdvisor Member
San Diego, Ca
15
Reviewed January 10, 2006

Ideal location, if you want not to be downtown, but close enough to avail yourself (by short ferry ride) of San Diego's center-city attractions. Considering the location and amenities, the price I paid was reasonable.

The staff was, in the main, pleasant and helpful; the rooms and view were satisfactory.

As to detractions: replacement of some furniture, both in the rooms and the public areas was long overdue. The feeling my wife and I had was of a formerly 4-star resort which, through either poor management or severe cost-cutting, had become a 3-star facility.

A minor event to point up an inappropriate attempt at cost-cutting: we were informed that--for reasons of conservation--sheets and pillowcases would only be changed every 3 days. We were also informed, however, that if we so indicated, we could have daily service.

  • Stayed: January 2006
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5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,329 - 1,335 of 1,427 reviews

Reviewed January 10, 2006

Our expectations were high -- good reviews, 5-star Marriott property, #3 rating on TripAdvisor, email from the hotel a week our arrival inquiring about special needs (we did -- highchair, crib, microwave, fridge, 1PM check-in), and an email acknowledgment of our requests. Plus we were paying the same amount for a room here as we had at the Four Seasons Aviara earlier during our trip. We check in and nothing is as planned -- we waited 2 hours to check in with the very surly check-in staff reminding us that check-in is at 3PM (why did you ask in your email if we needed to check-in earlier); after we checked-in, the room had none of the special requests we had asked for -- we had to ask for each of them again and wait for another hour before they were delivered. Rooms are tiiiired -- all that was missing was the formica floor. The old furniture, the worn carpet, the dim lighting, all seemed to have been carried over from when this was a Meridien property. On the positive side -- the views are great, the bathrooms are nice, our suite was large (but laid out very poorly), the bellstaff are very helpful, and the location on the Boardwalk overlooking the Bay and San Diego City is superb. I would give this hotel 1 1/2 stars at best, and strongly suggest other places to stay, especially if you are spending $400+ a night. Or don't combine a stay here with a stay at the Four Seasons Aviara -- you'll be disappointed.

  • Stayed: December 2005
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5  Thank SandeepKulkarni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Chicago, Illinois
18
Reviewed December 4, 2005

For what they charge for one night's stay, the Marriott must update the hideously dated rooms. My husband had been there 15 years ago, and said it looked exactly the same. The pool area could use a facelift as well. For $250/night (internet rate), I was expecting a nicer room. Would have preferred the Marriott across the bay in downtown San Diego.

  • Stayed: May 2005
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8  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Kansas City
316
Reviewed October 11, 2005

My husband and I stayed at the Marriott for three days and were not impressed. For the prices listed and ratings all the travel websites gave it - I was expecting a lot more. The rooms are VERY dated - pink and pale green decor. Our room smelled musty and old from the moment we walked in. The lobby and pool are nice - but they need to spend some money updating the areas you are in the most. We ended up getting a deal through priceline but even for $120/night - it wasn't worth it. Next time I will stay in the Gaslamp area.

  • Stayed: October 2005
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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Norwalk, CT
16
Reviewed October 3, 2005

I chose this hotel based on previous Marriott stays and by being one level below their top category I could not wait to vacation at this 'resort'.

As soon as I checked into my room I was disappointed! My wife checked out the room and immediately asked me to call to get someone to re-clean the bathroom. Called the front desk and asked them to clean it while I was out to lunch. Came back and nothing was done. Over the next 2 hours I made two more phone calls and asked for the bathroom to be cleaned. Nothing! I finally had to go downstairs and ask the manager to get the bathroom cleaned and it was finally done!

The next day after a long day trip to LA we came back to the hotel around 11:30pm to find holes all over our bedsheet! I had to call Marriott guest services to book me into a different Marriott resort in Dana Point.

While checking out the manager who had helped me 2 days ago to get my room cleaned and had approved a free night stay that same morning asked me how I enjoyed my stay!

A horrible stay at an overpriced resort!

  • Stayed: September 2005
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6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Yucca Valley. CA
13
Reviewed September 17, 2005

My daughter and I stayed there for a few days for some R and R. I have to agree, for the price it's hardly worth it. The decor needs updating desperately, though the bathrooms were nice. The service by the pool was terrible even though there was hardly anyone there. I walked up to the pool bar to find a server only to find the bartender on the phone using profane language that anyone could have heard (including my 18 month old daughter). I called for a bellman as I was checking out. I left after waiting for 20 min. Again, it's Sept during a week day. The clincher, I was charged for mini bar items I never used. I'll stay at the Del next time.

  • Stayed: September 2005
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2005

I'd like to know why this is #1 AND 5 stars.... I certainly don't see it.
Lets start out from square one. I called 2 days before arriving as I saw on the hotel website under room ammentities webTV/internet. This was listed w/ about 10 other items, & a couple had the word "fee" after them. webTV did NOT. I called to ask about it if it came w/ the room & was told yes. Also told there were 3 public computers w/ net in business center. Great, I wouldn't have to lug my notebook. I arrive & shortly after checking into my room, I call the desk & ask where the ice machine is located. This is after I looked high & low for a hotel directory that is usually in every hotel/motel room I've ever stayed in. Certainly something you'd expect in a $300 room. I taked w/ 8 other guests in the hot tub the next day & nobody has a directory. The person at the desk says (& there was no "language" issue) "we don't have one" (ice machine) HUH??? I find out from my son in another room there's one on every floor/wing. Next I go to access webTV & after 2 windows get "select to BUY" Buy???? no price given anywhere. I GO to the front desk w/ print out (I took w/ me from home) ask them what gives ? told them about the call I made 2 days earlier, was told by an asst mgr, it ALL costs. I asked him "how many things you buy w/o knowing the cost?" got a blank stare. Place has a lot of rotted wood on the balcony side planters, Steel fence around hot tub was rusty & rotted completely off in places. Food was over priced. Incedently Albertson's is 2 blocks up the street. I went up & bought a styrofoam cooler for $2.50, a bunch of water, soda, beer, snacks. A bottle of Evian was $3.99 in the room. Pardon my French, this palce sucks at $300!

  • Stayed: September 2005
    • Value
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7  Thank RSki43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coronado Island Marriott Resort & Spa

Address: 2000 Second Street, Coronado, CA 92118-1551 (Formerly Marriott Coronado Island Resort & Spa)
Phone Number:
Location: United States > California > Coronado
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Coronado
#2 Luxury Hotel in Coronado
#3 Top resorts Hotel in Coronado
#6 Romantic Hotel in Coronado
#6 Business Hotel in Coronado
#8 Family Hotel in Coronado
Price Range: $200 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Coronado Island Marriott Resort & Spa 4*
Number of rooms: 300
Official Description (provided by the hotel):
Enjoy stunning views of the San Diego skyline from the balcony of your newly renovated luxury suite at Marriott Coronado Island Resort & Spa. Our hotel on Coronado Island in San Diego County, California provides a comfortable atmosphere for relaxation and renewal with a variety of luxurious on-site features. Explore our tranquil beach community by renting a bike, basking on sun-filled beaches. Guests will discover convenience to beautiful sandy beaches, shopping and fine dining at Ferry Landing. After the day is done, return to our Coronado Island resort to relax in luxury with oversized bath tubs, down comforters and plush beds with cotton-rich linens. Flat-panel TVs, connectivity panels and high-speed Internet access keep guest well-entertained. Coronado Island Marriott Resort & Spa also boasts breathtaking indoor/outdoor event spaces with over 26,000 square feet for your dream wedding or conference event. ... more   less 
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Also Known As:
Marriott Coronado Island Hotel Coronado
Coronado Marriott

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