We stayed at the Best Western as it was a good location and we were promised a King size bed and a jacuzzi tub when I booked it. When we checked in however, the only room available was a queen size bed with no jacuzzi. That would not have been so bad except the jacuzzi in the pool area was also broken.
The room was quite clean but the phone did not work and the toilet kept running making it quite hard to sleep.
The front desk staff was very helpfu and gave us lots of good tips on where to go shopping and what to see.
Overall, it is not bad but for a $100 a night the upkeep could be a lot better.
- Official Description (provided by the hotel):
- Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it’s the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you’re here for a golf getaway or you’re taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Heritage Hotel Concord
- Best Western Concord
- Concord Best Western