Several of us decided to stay at the Best Western, Concord, CA because of its reasonable price and proximity to Walnut Creek, where we were to attend a funeral. While I had no problems because I used SuperShuttle ( this hotel is too far from airports to provide a continuous shuttle service), others had difficulty finding it because there is no easy access from the freeway. These guests seem to have gotten conflicting directions from various sources. Use your GPS! That being said, the hotel was clean and the staff helpful. The pool area was attractive and well-maintained. Guests appeared to be nice families, Bring your kids along with confidence. They'll be happy with the nearby McDonalds. There's a Starbucks nearby as well as various other family restaurants, some within walking distance. The hotel's breakfast service is adequate: a variety of rolls, waffle batter, pre-cooked egg patties, coffee/tea, juices, yogurt, cereal, etc. What I especially liked was that throughout the day guests had access to two jugs of water. One was flavored with orange slices and the other with apples, so there was no need to go searching out a pop machine or rely on tap water. My one complaint would be that while I had requested a non-smoking room, the smell of cigarette smoke was pervasive. I would guess this is a ventilation issue. In the lobby is a computer and printer so you can print boarding passes, etc. The attendant at the desk said that if I'd needed help she could have done it from there, too. Again, book with confidence.
- Official Description (provided by the hotel):
- Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it’s the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you’re here for a golf getaway or you’re taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Heritage Hotel Concord
- Best Western Concord
- Concord Best Western