Walked to our room (#251) with yelling coming from another room. Then the guests next door were also yelling at each other with a child crying and hitting the wall. They finally settled down at 12:30 AM. Then at 7:30 AM the room on the other side of our wall started playing music at a loud level while singing with it. Needless to say, walls were extremely thin and got only about 4-5 hours of 'rest'. This all occurred on Christmas Eve night. This hotel was a nice place 2-3 years ago but will never stay here again, regardless of the price. Worst place I've stayed in years.
- Official Description (provided by the hotel):
- Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it’s the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you’re here for a golf getaway or you’re taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. ... more less
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- Also Known As:
- Best Western Heritage Hotel Concord
- Best Western Concord
- Concord Best Western