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“Poor service, average food.”
Review of Benihana

Benihana
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Ranked #14 of 334 Restaurants in Concord
Price range: $25 - $100
Cuisines: Japanese
More restaurant details
Restaurant details
Good for: Large groups, Business meetings
Dining options: Late Night, Reservations
Dining style: Casual Dining
Cross street: Diamond Blvd
Reviewed June 23, 2013

I will start out by saying that the restaurant was undergoing some kind of remodeling. The lobby did not have any chairs for waiting and none were offered even for the 88 year old in our party. Even with a reservation, we were seated almost a half hour wait. The greeters seems confused.
When we were finally seated, the slow service continued. We noticed diners at other tables getting quicker service. Our server was very slow to return and we had to remind her about forgotten drinks and appetizers. The noise level was almost painful.
The chef did put on a great show, but some in our party were unhappy with the delivery sequence. Orders with fried rice were placed in front of the diner only to wait fifteen minutes for the main dish. Same with an order of chicken and shrimp. The chicken cooled waiting for the shrimp. I know the chef cannot make everything at once, but there should be some way of keeping different parts of the meal warm.
The menu is large and too complicated. With the noise level and an indifferent server, confusion reigned. Why do some entries come with ice cream and others nothing?

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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 - 112 of 138 reviews

Reviewed June 5, 2013

Our family has come to this Benihana for about 20 years. Every single experience we've had here has been excellent (knock on wood!) The chefs are always entertaining, the drinks delicious, and the food outstanding. We recently started to order their rolls as well, which are awesome. Order the roll with your drink order at the beginning so they don't bring the rolls once the dinner service gets rolling. We always leave here full, satisfied, and happy.

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Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2013

Forget the food (which is delicious!) but go for the show!

The chefs are trained to entertain you at your table with their culinary tools skills... You will be amazed! Very worthwhile to experience this. Watch them prepare the Onion Ring volcano, end see them peel prawns without touching them....

Bit pricey, but certainly worth the experience.

Did I mention the food was ecellent? And the staff ever so curteous... Well done - will be back for certain!

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Thank Deon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2012

Love the open grill cooking, very entertaining chefs, and simple foods cooked expertly. Fun atmosphere and very popular so be sure to make reservations and be on time. Expensive but very worth it for special occasions.

Thank Marlyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

The environment was comfortable along with the courteous employees. The food was delicious, I recommend the onion ring volcano.

Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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